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Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars1,460 ratings1,152 reviews
  1. 5 stars67% (985)
  2. 4 stars18% (264)
  3. 3 stars4% (62)
  4. 2 stars2% (33)
  5. 1 star8% (116)

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Showing 61-70 of 1,152 reviews
Jun 19, 2021
KW
5 out of 5 stars review

Verified Purchase

So cute!!

Could not put together with only one person, need at least two. Took us 2-3 days to put together. 3-year-old granddaughter loves it. She is the perfect age for it. It is a very cute set. The kitchen section is adorable. Would recommend to anyone with children under 6.

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reply from BYDSales

Thank you for your 5-star review.

Jul 13, 2020
Morales
5 out of 5 stars review

Verified Purchase

Puzzle work done

In general a great swing set. It is a million piece puzzle that took me by myself a week to put together at about 4 hours a day for 5 days. I did not like the picture directions at all they were not clear or easy to follow. I can say my granddaughters love it and it was well worth the trouble of putting it together. They wood seems some what soft but we shall see how it holds up.

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reply from BYDSales

We appreciate the 5-star review.

Aug 25, 2020
Upstate NY
4 out of 5 stars review

Verified Purchase

Happy Kids

The set looks good, I can tell it probably won’t last many many years as the wood is a bit cheaper quality. Our “professional” installers installed a bunch of the wood slats backward so the branding numbers or markings is on the outside of the set instead of the inside in some places. Minor detail but a little annoying. Kids absolutely love it and overall I’d say it was worth it

Review from backyarddiscovery.com
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Apr 29, 2019
First Time Dad
5 out of 5 stars review

Verified Purchase

Excellent Product

This is my son’s first real swing set and he loves it! It was a bit of a pain to put together, definitely have a few helpers. The instructions are not the best but if you read into them hard enough it’s fairly simple to assemble with help. One suggestion is try to level out your yard to almost perfect for better results.

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reply from BYDSales

Thank you for your 5 star review!

Nov 19, 2019
Nicole
4 out of 5 stars review

Verified Purchase

Patience and power tools!

Our grandson absolutely loves this swing set. It took about 18-20 hours to put together over 3 days. My husband is extremely handy and had power tools this project is not for the weak!! Lol! If you are good at following instructions and have tools and a ton of a patience you can handle this. It helps to have help also with this project.

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reply from Supplier Response

Nicole, Thank you for your feedback! Your comments are essential to improving our quality and service. Please keep in mind that assembly can vary based on many things including skill level, time availability and number of helpers. The Bristol Point Set should take 2 adults with average skill level approximately 8 hours to complete. Thank you for the review!

Dec 24, 2019
Eric v
4 out of 5 stars review

Verified Purchase

Show this to your husband before buying.

Relatively easy assembly if you have an impact drill. They have the typical manual to follow step by step and the option to download an app with the same instructions in 3D with zoom/tilt/pan functions. I used the paper manual 98% of the time and references the app for a couple pieces that had specific orientations I couldn’t see in the book. The set comes with 2 of all the tools you’ll need and most hardware has a spare piece. Ships in 5 boxes weighing 575# total. Front of the manual says 8 hours to assemble the whole set and 3 additional hours to assemble the tube slide. I finished in 9 hours and 3.5 hours ( i blame the beer breaks) a couple pieces split when installing and I have yet to attempt the 800 number to get replacements. Pretty sure this is regular pine they stained to look like cedar...yet they claim it is cedar. Super light weight wood..not sure how long it will last. Most of the set can be done with 1 person no problem. But you will need a ladder and an extra hand for the upper level stuff. I little hint that might help move things faster...before you start, open all the boxes (less the slide) and organize the pieces in order. At this moment; they are charging $500 for assembly. I would say well worth it if you don’t have a whole weekend with good weather to dedicate. I think that’s all.

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reply from Supplier Response

Eric, We appreciate your detailed review of your assembly experience. We encourage you to call the Customer Advocate Team at 800-856-4445 and they can get those split pieces replaced for you right away, at no cost to you. Our wood is Chinese White Cedar and it is part of the cypress family of woods and is a close cousin of the Western Red Cedar. It is selected for its outdoor qualities (resists bugs, natural longevity resisting decay and rot due to moisture or ground contact, etc.), an unfortunate downside to the species of wood is that it’s prone to splitting. The wood has been applied with a waterborne stain for color only so you will need to put a sealant on the set that works well in your environment.

Aug 13, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Great Playset

Good-sized playset for the money. Assembly went well, but there is a large amount of hardware involved and took us about 16 hours from start to finish. Very few issues during assembly that were easy to handle and everything fit as it should. Hope to get many years of use out of it.

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reply from BYDSales

Thank you for your review and sharing your experience.

Aug 4, 2023
Lizzy B
4 out of 5 stars review

Verified Purchase

Fun Playset

We ordered this playset about 2 months ago. The delivery was fairly quick. It initially came without the tube slide, but the delivery company arranged to have it arrive a few days later without issue. The assembly was fairly easy, but we did have some issues with the rock wall going together properly and the tube slide. I feel the rock wall and ladder could be a little better quality wood since they seem to get the most traffic with that being the way to climb up. The kids love the little kitchen at the bottom. However, the burner and blender stopped working about a week after we got it because it rained. Those could be designed better since it’s intended to be outdoors. Overall, it’s a very nice set and the kids love it. Looks very cute in our backyard : )

Review from backyarddiscovery.com
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Mar 23, 2020
waterdadx6
4 out of 5 stars review

Verified Purchase

Nice playset but takes time for assembly!

Very cute play set! Nice design, but not simple to put together. my biggest complaint would be the instructions. several pieces had to be taken apart and turned upside down or rather right side up to make them work right but the instructions don't tell you which way they go. Very frustrating! Other than that some of the material could be a little heavier but over all a really nice set.

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reply from Supplier Response

Thank you for your review! We are glad that you like the swing set and apologize for the issues during assembly. If you ever have any questions, you may contact our Customer Advocate Department at 800-856-4445.

Dec 22, 2019
Cricket Graham
5 out of 5 stars review

Verified Purchase

5 Star for sure!!

I ordered this playground for my 2 year old son after looking for days for the perfect playground that had all the features I wanted. After hearing horror stories about installing it yourself and how long it took, we decided to buy it with the assembly. I can’t say enough good things about it all! The playground came a week and a half early, the installers called as soon as it was delivered and actually began setting up the playground the day it got here! We went on a trip and when we got home, it was finished. My 2 year old absolutely LOVES it and it seems so sturdy!! My husband, my in laws, and I have all gone down both slides with no problems and it seems like the swings are nice and sturdy. Our son cooks about 75 hot dogs every time he plays and makes us “milkshakes” with the blender! Highly recommend!

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reply from Supplier Response

We are glad you had the customer experience that we want for our customers. What a nice review.