Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset

Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for

Backyard Discovery Bristol Point Cedar Swing Set/Playset

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4.3 out of 5 stars

stars1,461 ratings1,153 reviews

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Showing 441-450 of 1,153 reviews

May 21, 2020

Aaron D

5 out of 5 stars review

Verified Purchase

Very happy kids

The swing set arrived on time and the packaging was clearly labeled letting me know I received all of it. The directions were clear and easy to follow. My kids love the swing set and it is super sturdy.

Review from backyarddiscovery.com

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Mar 27, 2021

Raydaddy16

4 out of 5 stars review

Verified Purchase

Overall, decent playset

Delivery and packaging were great. Setup/instructions were ok. Wood is very cheap and many boards have splits in them. Overall, decent package/playset. Just be ready to replace some of the boards for your childs safety.

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reply from BYDSales

Thank you for taking the time to review our product! We are sorry to hear that your set arrived with damaged parts

Jun 3, 2019

kkeeton999

5 out of 5 stars review

Verified Purchase

Grandkids Love IT!

We bought this for the grand-kids that frequently visit us and they LOVE it! Got an AWESOME deal on it at Sam's Club! The 2 slides and the kitchen area make this one unique and great fun for all!

Helpful?

reply from BYDSales

Thank you for your 5 star review!

Dec 12, 2019

KTimmons

5 out of 5 stars review

Verified Purchase

Love it!

Love it!! I know my 2 year old with too! Quite time consuming and frustrating to put together but my husband managed over 3 days. The directions are step by step but vague. The quality is great.

Helpful?

reply from Supplier Response

We are glad you got the Bristol Point put together. We do have a downloadable app called BILT that can assist you in future product assembly. It is a 3D interactive assembly assistance and you will find it amazingly helpful.

Jul 13, 2021

Ken

5 out of 5 stars review

Verified Purchase

Great play set for the grand kids!

Very well designed play set. Many assembly steps but the manual and phone app were very helpful. A couple parts were not marked but were identifiable in the instructions by size and hole locations. Would highly recommend.

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reply from BYDSales

Thank you for your 5-star review.

Apr 23, 2019

Hawkssoftball7

4 out of 5 stars review

Verified Purchase

Nice!

Bought this and had trouble with the delivery people! But once we finally got it, it took longer then excepted to get it all together because we had missing items, that we ended up making. But in the end the kids love it!

Helpful?

reply from Supplier Response

Thank you for your comment. We value customer feedback like this because it helps us improve the quality of our product and services. All Backyard Discovery products come with a 1-year full warranty as well as a 5-year pro-rated warranty. Customers are encouraged to contact our customer service division any time they have issues so can provide help needed to fix your problem. We can be reached at (800) 856-4445. We aim for 100%, 5-star customer satisfaction and we're sorry to hear your Backyard Discovery experience was less than perfect.

Aug 23, 2020

DanaS

5 out of 5 stars review

Verified Purchase

Shipping is a nightmare

My boys live the swing set. Took 4 of us about 8 hours to fully assemble. Shipping is a nightmare. The delivery driver hit my porch. And I'm still trying to get them pay for the repairs.

Review from backyarddiscovery.com

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Jun 12, 2019

aperez1186

4 out of 5 stars review

Verified Purchase

Lots to entertain

This swing set has lots of little things that my kids like. There is a play sink and a grill that comes with some food. My kids love to pretend to cook. They also like how tall it is so they can get a good look around while they are up high.

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reply from BYDSales

Thank you for taking time to leave us a review!

May 3, 2019

Jen

5 out of 5 stars review

Verified Purchase

Lots of fun

This thing has it all! Even my 11 year old likes to play on it with her younger siblings. However, it took 2-3 of us 3 days working on getting it together. Lots of pieces, but the kids love it now that it's together.

Helpful?

reply from BYDSales

Thank you for your 5 star review!

Nov 30, 2021

Laura

5 out of 5 stars review

Verified Purchase

Great set for price!

Great swing set and customer service! The rock wall pieces are a little small for shoes and do not leave the induction piece and blender outside! It will be ruined.

Helpful?

reply from BYDSales

Thank you for your 5 star review!