Love this swing set and an awesome company to purchase from. We received the swing set and noticed the front slide was missing. I contacted customer service and they sent out a replacement. That one got lost also. They called me to let me know it was lost and another replacement would be sent out. My husband and son in law put the sing set together (took about 8hrs) but everything else was there and in perfect condition. We received the front slide and a Mastercard gift card for our trouble. The swing set is perfect, the grandkids love it, and the company has the best customer service!

Decent value, time consuming build. The structure was pretty straight forward to assemble, the tube slide had poor insrtuctions, and was difficult to work with. Due to the nature of the unfinished wood, be prepared to weather seal the wood after the assembly.

Looked forever & finally settled on this set. It arrived sooner than predicted but all 5 boxes were left at the bottom of our driveway without notice. Four of the boxes were very heavy. I want to be clear: this is NOT a simple 2-person construction. It took 3-4 people (2 were engineers) to build this over two days. The tube slide took one person between 6-8 hours, alone. Everything needs assembled; nothing that I could tell was "pre-assembled". Despite claiming cedar, the wood does not feel consistent with the cedar playsets we've seen in person. Once the construction was completed, we noticed it sways with two kids swinging (they are way under the weight limit (3 kids under 7) & concerning with all 3 on the playset. It sways so much it pulls on the clubhouse & regular slide. It is level & anchored. We double checked the bolts/screws to ensure they were tight & they were. It has continued & a month later it's extremely creaky--so much so I'm concerned about stability of this playset. There were a few pieces that arrived damaged & the bar that the swings are attached to is cracked the entire length. Overall, I am very disappointed that the money & time that went into this now requires follow up with the company and concerns of durability and quality. I would strongly caution others before buying this unit.

Assembly is a nightmare. Bolts to short, wood is complete crap. Would not recommend

One broken piece, one missing piece.

Really neat but not made that well.

Looks great. The kids love it! Soo many pieces took two men a week to build...

Lots of piece's but everything went together and fit well. It's pretty amazing

Lots of pieces good quality

My husband just finished putting this together, alone, 14 hours total 😏