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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.5 out of 5 stars
stars387 ratings386 reviews
  1. 5 stars75% (292)
  2. 4 stars13% (50)
  3. 3 stars1% (5)
  4. 2 stars4% (14)
  5. 1 star7% (26)

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Showing 221-230 of 386 reviews
Jan 31, 2016
CharlliAnne
5 out of 5 stars review

We love this for all ages!!!

We have had this set since May 2014. I got it for my kids and grandkids. My 17 year old and her friends play on it. My 24 year old autistic sonenjoys his time on it as well. My 6 1/2 year old visually impaired (and short for her age) child loves it as well. She hasn't had any problems navigating the equipment since we did hand over hand to orient her. The 4 year old grandson has learned to move like a monkey at the zoo and we are shopping for a bucket infant/toddler swing for the 7 month old to start joining in the fun. Nothing takes the place of adult supervision and guidance. My oldest daughter and I put it together ourselves. It took a while since we had the help of my autistic son. It supports all sizes and needs of our household and even gives the teens (and adults) a place to get back in touch with their inner child. We bought this to accommodate his size as well as give room for the others to grow and play.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Sep 30, 2017
Jesse
5 out of 5 stars review

Excellent customer service

When assembling our playground we discovered some pieces that didn’t fit together properly. When we called for assistance, the technician was very knowledgeable and ready to help. When we came to the conclusion it was a manufacturing problem, the technician sent us a whole new part. We will definitely buy from you guys again

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Sep 6, 2023
Nitchy
1 out of 5 stars review

Rust

We purchased this play set when we bought our house. After reading the product description of Lifetime products lasting 10 years, I thought this would be a perfect addition to our backyard play space until our kids outgrew it. We followed the assembly instructions and even added a rust preventative just to ensure it would last and be safe for the kids. It has rusted so much that it has become a safety hazard and we are going to disassemble it and bring it to the dump. It is a shame, because our kids were so excited about it.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Jul 18, 2023
Disappointed customer
1 out of 5 stars review

Rust within 2 weeks

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.

Mar 29, 2025
Cissy
5 out of 5 stars review

Going on summer #3

What a great investment I've made! Two friends took a few afternoons to assemble the set. There were a couple of minor glitches but in the end, success! I think I've taught 5 kids as young as 3, how to swing! It has shown no signs of rust or fading. *****

Helpful?3P0YEOOSZR0K13883552008
Jan 5, 2021
Jason
5 out of 5 stars review

Great product, great customer service

I purchased this swing set for my grandchild. Set up is a little bit tough.. because I forgot to balance my lawn floor. I have missing part . So I e mail to customer service. They responded me second day with confirm shipping info. Thank you ! My grandkids love the swing set!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
May 30, 2021
Rhonda80
1 out of 5 stars review

Brand Name is deceiving

Our lifetime swingset isn't even 5 years old and it's rusted all over. The ladder tabs completely rusted off, causing the ladder to be unsafe to use. This was a huge disappointment for a brand that considers themselves 'lifetime'. Didn't even get 5 years out of it.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.

Feb 20, 2021
Impressed
1 out of 5 stars review

Worthless Pile of Rust / Scrap Metal

We purchased this when we moved into our current home in December of 2018. We live in the arid dry desert of west Texas but, like a lot of people, we have a sprinkler system in our yard. This playground started to rust within days of it being assembled, and now it is so corroded it is unsafe to play on. Weld seams have rusted through and broke off of the frame, screws have pulled out of rusted steel, the mounting holes for the ladder have disintegrated. The coating system on the metal is too thin, and all the contact from dissimilar metals has caused massive galvanic corrosion issues. Lifetime apparently means you get 2 years out of it if it ever gets wet. I would hate to see one that is used in a humid area where it rains.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.

Jul 19, 2020
Deborah
4 out of 5 stars review

Great set but safety concern

I am very happy with this set except the space between the ladder and the upper tower floor is large enough for a four year old to fall through. Also, when a four year old is playing in the upper tower he must be cautious not to fall through the openings at the rock walls. Any safety suggestions to remedy this?

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Nov 13, 2020
Debbie
4 out of 5 stars review

Swings too close together

Just built it yesterday. Seems like it will last very long time. Kids love it. The swings are way too close together. My kids are almost colliding every time. I had to take one of the swings off. You have to swing perfectly straight to not collide and five year olds don’t always do that.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008