The attention to detail as well as the packaging is impressive. The instruction manual doesn't skip anything or create confusion at any step of the way (Read every line and warning, don't skip any steps). It is very detailed and organized to keep you moving forward. This project took my Wife and myself a total of 7 hours to complete in one day. There were no blemishes or missing pieces upon delivery. The only advice I have is to invest in a 3/16 Allen ratchet to speed up the process. We are very impressed and happy with our investment as this piece will last for quite some time.

We assembled this in September. Within days, several metal bars started to rust and the metal coating began to fall off. Customer service offered to send replacement bars but it would take me around 30 hours to disassemble and reassemble. I am incredibly disappointed with the quality of this set given the price and for the fact that Lifetime is not doing more to help given that I was sold a defective product.

I bought a swingset a little over a year and my swings rusted. They didn't question me or ask me to pay for shipping back like other companies. They just sent me new ones at no cost! I can't say enough great things about their products or customer service. If there is a lifetime product out there buy it and you won't be unhappy. They truely appreciate and value their customers.

We purchased and installed the swing set two weeks ago for our grandchildren that range in age from 2 1/2 - 4 1/2, and they love it. Our only concern is the ladder leading to the clubhouse. As the child climbs the arched ladder, there is 10" opening between the top rung and the clubhouse platform, which the child can easily fall through. I contacted Lifetime and explained the situation. We feel an additional rung at the top of the arch would prevent our grandchildren from falling through. Lifetime advised they aren't able to send the requested rung because it will void the warranty and potentially be a safety issue. Isn't the 10" gap that my grandchild can fall through a safety issue? Wish they had a better answer.

[This review was collected as part of a promotion.] We bought this playset last year and it has provided hours of fun for our boys ages 6 and 4! The playset itself is very sturdy and my husband said it wasn't hard to put together! We also love the no maintenance part of this playset! I would definitely recommend this!

Quality is very high. I was able to build it myself in a few days. I had no one to help. Instructions are super clear. If you are not mechanically inclined, you will need to hire someone for assembly. Skill level “Moderate”. It is much bigger than it looks on line. I weigh 250lbs. The swings hold me just fine. This is a lot of set for your money. Be advised, there is a lot of assembly required!!! Follow the instructions!!!

My grandson recently had the opportunity to play on this playset at our neighborhood church playground. He is four and was thrilled with all of the activities. He especially like, and wanted, the fort. My son plans to purchase a playset for him soon.

The set was delivered to my home in Tampa, FL area on April 2, 2021. The photos above were taken on April 12th, 2021. Functionally, it is a great set. My daughter loves it and it pains me to know that it will not last. Rust is starting to present itself following ten (10) Days of exposure to the elements. The set was constructed approximately 8 miles from Tampa Bay so the set did not see any high salinity. The parts affected are DXI (x2) and DZV (x2). These pieces bolt through the tower floor and support the railing on the tower. When the parts were installed, the tabs on the bottom bent slightly. They are made of thing-gauge steel which can be difficult to coat due to the sharp edges. The coating used has very little flexibility casing it to crack as can be seen in the photos. There are also areas where the welds have pinholes which expose the substrate underneath. Many of the parts are made with weep holes. Possibly for draining during the coating process or to allow for draining during install. The concern is that these areas are uncounted and the set may rust from the inside out. Consumers: please be advised of the above issues. Unless this product is to be used indoors or in low-moisture environments you may have issues regarding longevity. Lifetime: Some of the problems can be engineered out. Other problems could be resolved with your choice of coatings manufacturer. I would be happy to provide you with a formal proposal to perform any performance testing from an accredited third party testing lab to assist with improving your products and helping them live up to the brand name "LIFETIME." In the meantime, please send re-designed parts for replacement: So far the list is as follows: DXF x1, DXO x2, and DXI x2. Perhaps have the fab shop weld a slightly more thick base

We bought this a while ago and the children can't get enough of it!! We had to add extra runners in the ladder so as the 2 year old could also use it. The children love climbing up the top to watch the kangaroos grazing in the reserve behind us. The only issue we had is the slide holding heat ..... we live in Queensland Australia. ..... but a shade sail has rectified that.

[This review was collected as part of a promotion.] I don't know who was more excited about the Adventure Tower Deluxe Playset? Me or my 6 year old? It is the center of activity and adventure. Kids come over and say "Wow! You have a park in your yard?" It provides activity, imagination, and friendship. I absolutely love this set. High quality, sturdy and safe. I highly recommend the professional install. Two hours and ....BAM! It's done.