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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.5 out of 5 stars
stars387 ratings386 reviews
  1. 5 stars75% (292)
  2. 4 stars13% (50)
  3. 3 stars1% (5)
  4. 2 stars4% (14)
  5. 1 star7% (26)

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Showing 191-200 of 386 reviews
May 22, 2018
Cody
5 out of 5 stars review

Very fun, good quality

[This review was collected as part of a promotion.] It's been almost a year since i assembled it, so now i can give it 5 stars. it was a full day of work to assemble, with helpers (mostly my wife and 12-year old). the kids have a lot of fun on it. we just dumped 8 bags of play sand under the slide and platform, and the kids love that addition.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Apr 17, 2018
Ashley23
2 out of 5 stars review

It seems likes nice sturdy set.

We have owned out adventure tower playset for over a year now and all of our swings and bolts are rusted. It looks like our set has been sitting outside for 20 years already. If I could go back I wouldn't waste my money. It seems like a nice sturdy set at first, especially for the price we paid. Turns out you just pay for the brand.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
reply from Reviews

Have you contacted our Customer Service Department? They will be able to help you fix up your playset. You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.

Jun 1, 2017
Quinn
4 out of 5 stars review

GREAT PRODUCT but missing parts.

I want to emphasize that this is a spectacular swingset. It was complicated to assemble, but reasonable considering the size. Just make sure you plan a full day or two if you have consistent help. It was about what I expected. The only problem I had is the boxes were missing one of the hardware bags (some roof hardware). The missing bag is not listed on the packing list, but it is mentioned in the instructions. I suspect everybody who buys this set will be missing this bag because of it lacking on the packing list. Even with the missing bag, I would give this set 5 STARS except they said I would have it in 4 to 6 days and it has taken 10 days. Considering I am building this for my in-laws and I am from out of town, this is a big problem because it doesn't leave me with a lot of time to finish. SPECTACULAR SWINGSET though.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Oct 31, 2021
Jared
5 out of 5 stars review

Fantastic quality!

We got the whole lifetime playground set up about a month ago and it’s been a huge hit with my three children, ages are two, eight and nine and there’s something for everyone. The build quality is wonderful and I think the stuff is in last forever. Highly recommend!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Aug 27, 2018
Doug
5 out of 5 stars review

Outstanding! With a few recommendations -

Overall great experience thus far; very well made, came a little scratched up on some of the large plastic parts (shipping damage) but fully functional. Seems very solid, kids love it, and I'm hopeful it will last many years in the hot/humid NC climate! Few thoughts / recommendations: - Would be handy if the instructions included links or recommendations for installation on a non-level yard. Mine had about a 13" drop at an angle over the distance from tower to end of monkey bars. - please include measurements of actual structure in the instructions - it includes recommended boundary, but not the structure. Would be useful for folks like me who need to lay out the exact location of the tower & monkey bar poles in order to dig them in for a not-level surface. - Instructions were otherwise excellent with one exception: would be helpful to explicitly identify the swing bar attachment pole (the one with the warning label) on the instruction graphics. This gives a good visual anchor point when attaching the tower's cross-bracing and various rock wall/etc. panels. I found myself having to remove and re-install some components in other locations because it wasn't initially clear what side of the tower they went on. Other notes: - One reasonably fit/strong person can assemble 95% of this by their lonesome... I needed my wife's help getting the swing bar into place and holding components for the tower roof, but that's about it. - I put a ~8in deep sandpit in the middle of the tower, since I had to dig it in anyways. Seems to work great!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Jun 15, 2017
playset customer unhappy
2 out of 5 stars review

Poor ladder design !

We purchase two months ago - fun for 1 of 2 of our grand kids. Younger child fell thru top rung of the curved ladder onto the ground - he will not climb up yet. Poor design on the ladder. No help from the company representative to modify or offer suggestions for ladder improvement.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
reply from Reviews

We have had this problem before and we have done what we can to remedy the issue. Our playsets are approved by ASTM, an independent organization that helps to create safety specifications for Residential Playground Equipment. They have dictated the spacing measurements that are allowed on playset features, such as the arched climber. We know that safety is a necessity with our children, and so we updated the top rung of the ladder to approximately 9.5”, as small as we could go. I apologize we can’t do any more for you, however those are the guidelines we are required to follow.

Nov 14, 2016
Coombsashley
5 out of 5 stars review

Love this playground!

I'm so glad we went with this playset! My older and younger kids have a blast on it. I'm also glad I went with the model that has the trapeze bar and monkey bars! It's a hit! It also is great quality, and low maintenance which is what every busy family needs. I would totally recommend this playset

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Jun 12, 2017
Shannyn
1 out of 5 stars review

2 degree burns

I feel bad rating this with 1 star because I really give it a 4 overall. Except I want people to be away! My parents bought this set for the grandkids. My kids okay with it all the time. And have complained and cried when walking up or down the slide that it's hot! Well today when all the kids were playing my 2 year old nephew climbed up the slide and started screaming. We ran over to grab him off and to my horror the pads of his feet were raw. The slide burned his feet so bad! We ran him in and soaked them but decided he needed medical attention. He has 2nd degree burns on both feet! Had to be put under given morphine and had his feet scrapped and wrapped. He goes to the burn unit tomorrow! He can't walk for 4-6 weeks! Guys this is so so scary! And burns are nothing to mess around with. The saddest part is today's high was 77 degrees in Utah. The slide got that hot! Please please be cautious! Wet the slide wear pants. Don't let your babies get burned!!!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
reply from Reviews

We are very sorry to hear about the incident with your nephew. At Lifetime, we work hard to make products that will help families make lasting positive memories. Hearing about negative experiences that detract from this purpose is the hardest part of our job. The risk of thermal burns is present with any surface exposed to the sun. There are things our customers can do to minimize this risk. We urge customers to consider the warnings in your owner’s manual. In addition, the Consumer Product Safety Commission Fact Sheet at the following link may prove to be educational about these risks: https://www.cpsc.gov/s3fs-public/3200.pdf. We wish your nephew a speedy recovery and hope that this information will be helpful to you and others so that future incidents can be avoided.

Nov 28, 2016
Beth2016
5 out of 5 stars review

Totally worth the money

We bought this for our kids a few years ago and they still love it more than ever! The quality is great and very durable. It is a few years old and still looks new. It is definitely better than buying a wooden play set. We are thrilled with our lifetime play set. We have purchase many other products from lifetime as well and are always pleased with there quality and the enjoyment that they provide for our family. I highly recommend this product.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008
Sep 24, 2020
Rusty
1 out of 5 stars review

Rusted all over, cracked supports- poor quality.

I purchased this play set intending for it to last a while with the claims not to crack or rot, etc. it has rusted all over and the supports holding the platform are nearly rusted through making it unsafe. I’m very disappointed that this only lasted a few years.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13883552008