Playset came quickly, installation scheduled quickly. We had issues with the initial installation tech but LifeTime was GREAT at helping us rectify the issues and had everything fixed up for us very quickly. They were professional, extremely responsive and helpful. This set has already provided a TON of fun for kids ages 3-11.

We love this playset but do not love how easily it blew across our yard, taking out trees in the process, and narrowly missing our house. It ended in a heap of twisted metal and broken plastic. The wind was minimal at the time and the sandbox immediately adjacent to the playset did not even have the lid blown off. I watched in horror as the whole thing unfolded; a construction worker next door saw it happen too and came running to make sure everyone was okay. Luckily no kids were on the playset at the time! I do not know if I can, in good conscience, recommend a playset that has the potential to do this. The playset weighs a lot, so the design must be faulty in order to create an uplift that can carry something so big.

We just finished putting this up today. We purchased this for our grandchildren. They love it. Took a few days to get it all together, but everything was labeled well. Watching the kids play on it this evening we had a scary moment. My grandson was playing in the lower "fort" as they call it and my granddaughter was swinging. My grandson stuck his head out the cutout window and thank goodness I yelled for him not to do that because my granddaughter would of swung right into him. Now I have this fear of that happening again with the other grandchildren. So my husband is thinking what to do for this situation, cause I'm sure someone is going to stick their head out that cutout part again while someone is swinging.

Just finished installing this play-set over the weekend. I was able to complete the build without assistance, but it can be a little challenging at times (i.e., installing the roof by yourself). It took about 13 hours to install (not counting leveling the ground). The instructions did not have any major issues (I believe they have been updated recently). Just make sure to note that the main pole with the sticker is pole that will attach to the swings/monkey bars. I had to find this by confirm it later in the manual based upon hole locations. The coating on the set is amazing, numerous times I thought that I would have scratched the finish; however it held up great to the install. The bolts come in separated packages that are labeled, allowing to locate the correct bolt easily and making sure you have used all of the correct bolts. They also include a spare parts bag, which was great after I stripped two bolts by not aligning them properly. I would suggest to pre-connect the bolt/nuts a few turns by hand before installing them. This allowed me to turn them by hand to confirm they would not be stripped and they had the proper alignment. The only thing I wish that was included, was the exact dimensions from the tower to the monkey bars.

My wife and I spent this past weekend putting this playset together. I'm 64 and have never before worked on a project that was put together in such an organized manor. The instructions were spot on, and everything was packaged perfectly. My only suggestion would be to put the instructions in box # 1 instead of #3.

I feel bad rating this with 1 star because I really give it a 4 overall. Except I want people to be away! My parents bought this set for the grandkids. My kids okay with it all the time. And have complained and cried when walking up or down the slide that it's hot! Well today when all the kids were playing my 2 year old nephew climbed up the slide and started screaming. We ran over to grab him off and to my horror the pads of his feet were raw. The slide burned his feet so bad! We ran him in and soaked them but decided he needed medical attention. He has 2nd degree burns on both feet! Had to be put under given morphine and had his feet scrapped and wrapped. He goes to the burn unit tomorrow! He can't walk for 4-6 weeks! Guys this is so so scary! And burns are nothing to mess around with. The saddest part is today's high was 77 degrees in Utah. The slide got that hot! Please please be cautious! Wet the slide wear pants. Don't let your babies get burned!!!

I am very happy with this set except the space between the ladder and the upper tower floor is large enough for a four year old to fall through. Also, when a four year old is playing in the upper tower he must be cautious not to fall through the openings at the rock walls. Any safety suggestions to remedy this?

[This review was collected as part of a promotion.] It's been almost a year since i assembled it, so now i can give it 5 stars. it was a full day of work to assemble, with helpers (mostly my wife and 12-year old). the kids have a lot of fun on it. we just dumped 8 bags of play sand under the slide and platform, and the kids love that addition.

I had just assembled a wooden play set from Toys-R-Us and used for less than a year and it was already showing signs of deterioration. I had to move to a new house and I didn't think the wooden set would survive an attempted move. I saw this swing set for roughly the same price and it is made so much better! It looks more like playground quality than the wooden set. In fact, I even swing with my son! I wouldn't even sit on a swing from the wooden set! I assembled this by myself over the course of a few days. It would definitely help to have another person assist, but you can do it alone if need be.

We love this playset but do not love how easily it blew across our yard, taking out trees in the process, and narrowly missing our house. It ended in a heap of twisted metal and broken plastic. The wind was minimal at the time and the sandbox immediately adjacent to the playset did not even have the lid blown off. I watched in horror as the whole thing unfolded; a construction worker next door saw it happen too and came running to make sure everyone was okay. Luckily no kids were on the playset at the time! I do not know if I can, in good conscience, recommend a playset that has the potential to do this. The playset weighs a lot, so the design must be faulty in order to create an uplift that can carry something so big.