I love the product. The packaging is impossible. Thankfully I saved my old "plastic" container so that once I have manhandled the new packaging open, I can pour it into my old container. If not, I would find another product. Y'all should call Quaker Oats... they have been doing cardboard for ages with a very easy, consumer friendly (even a child can do it) opening system.

I really like the regular formulation of vital proteins so I thought the addition of hyaluronic acid and vitamin c would make it that much better. Geez was I wrong. This stuff is horrible and inedible. I'm not sure why anyone thought it was a good idea to release this product.

I used this product all the time until you changed the container. It is nearly impossible to open! I agree with all the other folks who have commented on this. I understand the desire for a "sustainable" future, but your product may not survive to get you there. Please take this seriously. I will have to go to another product since I cannot get into your container any longer.

I have always been very pleased with the quality, and packaging of this product, until my recent purchase. This will be my last purchase of this brand of Collagen, unless they switch back to the original plastic tub with the screw-on lids. This new paper/cardboard container is %231, ridiculously hard to open, and there is no way to keep freshness, once opened. The flimsy paper lids are of the poorest design.

We have been using Vital Proteins for a few years now. We've stopped using it in our morning coffee daily a few times but the arthritis pain is not a good feeling. I'm 68 now hubby is 71. We've been exercising and using Vital Proteins Collagen and we will continue. Highly recommend it if you also have arthritis pain. It does make our hair grow fast, nails and our skin is not as dry. Still dry from elements we can't control but this collagen supplement helps. I don't have to use lotion every day. I've been careful where I purchase my Vital Proteins Collagen. I did purchase it once from a grocery store chain we all shop there. I don't know what happened to it. It was a small container to hold us over until our subscription arrived. We couldn't even finish this small container. Something was off. I've never tasted Vital Proteins in our coffee but that container had a horrible taste. So I've been purchasing from Sam's club for years.

Love the product; however, the packaging is horrible! I will probably look for another product vs fighting it every time I open a new one. I applaud not using plastic but this is ridiculously hard to open. I would give them a better rating but I can't get past the packaging and how difficult it is to open.

I've been taking this product for years. This year supposedly ingesting 30 grams of protein per day. Well, my blood was just tested for protein and I'm below normal. I think this is not a good enough product. I'm very healthy otherwise. Here, all these years, I've been thinking I am getting the protein I need, only to find out I'm not. Don't bother buying.

My wife loves the product. But every order we do with Sam's Club we do shipping the products are never packed tight. We always have something crushed or busted. We are able to put in another container. Just wished they would pay more attention on packaging. We love Sam's Club and will continue to shop there.

Far too early to notice any changes. I am disappointed about two things though. It's terribly difficult to mix it thoroughly even when using my frother. Plus it is supposed to be 27 servings and there is no way it will last that long. Too expensive to not even last a month.

I really struggle opening the new paperboard canister. I just bought my 2nd one. I struggled opening the first one and ended up using pliers and messing up the lid. For this 2nd canister, I followed the video instructions of pinching the rim and pulling, and I still couldn't open it as instructed and had to use tools. That's not safe. Please consider changing to a screw top. I will choose another brand that is easier to open until then. Additionally, once open, it's not secure. I really like your product, but if I cannot easily open it myself, it's of no use.