Been taking this product for many years. The new packaging is awful. Cut my finger trying to open it only to find another paper covering that caused me to spill contents. “pull here” is a joke. Product is effective but I will look for another brand. And will return to Vital Proteins when/if they do something to fix it

I would not buy this again with your ridiculous new packaging. The pull tab didn't work, ripped the top after I had to force it with a knife. I completely ruined the container with your flimsy, shrinkflation packaging that saves plastic. I will not buy it again unless I can get an original container.

We have been using Vital Proteins for a few years now. We've stopped using it in our morning coffee daily a few times but the arthritis pain is not a good feeling. I'm 68 now hubby is 71. We've been exercising and using Vital Proteins Collagen and we will continue. Highly recommend it if you also have arthritis pain. It does make our hair grow fast, nails and our skin is not as dry. Still dry from elements we can't control but this collagen supplement helps. I don't have to use lotion every day. I've been careful where I purchase my Vital Proteins Collagen. I did purchase it once from a grocery store chain we all shop there. I don't know what happened to it. It was a small container to hold us over until our subscription arrived. We couldn't even finish this small container. Something was off. I've never tasted Vital Proteins in our coffee but that container had a horrible taste. So I've been purchasing from Sam's club for years.

I used this product all the time until you changed the container. It is nearly impossible to open! I agree with all the other folks who have commented on this. I understand the desire for a "sustainable" future, but your product may not survive to get you there. Please take this seriously. I will have to go to another product since I cannot get into your container any longer.

the collagen mixes well in my coffee no clumps and no taste however the packaging is awful. if they want to make packaging like this then they should offer the original packaging and offer packaging like this as a refill they also had no scoop. terrible packaging hard to open not good for travel I'm talking about in the car I'm not a plane because it can easily be smashed. like I said it would be great if they would offer the original packaging with the scoop and use this sort of packaging as a refill for your previous container.

I've been using your product for years and I love it however I don't love the new packaging. It's almost impossible to open. Can you change the opening without causing all the frustration? Cardboard is fine but definitely needs a better way to open! Thanks for considering.

I love the product. The packaging is impossible. Thankfully I saved my old "plastic" container so that once I have manhandled the new packaging open, I can pour it into my old container. If not, I would find another product. Y'all should call Quaker Oats... they have been doing cardboard for ages with a very easy, consumer friendly (even a child can do it) opening system.

I really like the regular formulation of vital proteins so I thought the addition of hyaluronic acid and vitamin c would make it that much better. Geez was I wrong. This stuff is horrible and inedible. I'm not sure why anyone thought it was a good idea to release this product.

I love this product. I've been using it for about 18 months now, and I notice brighter skin and stronger hair and nails. I also LOVE the new sustainable packaging. I feel so much better about my monthly order not having to throw away a thick plastic container every month. For all the negative reviews -- it's not that hard to open, people. Just follow the very simple instructions on the container.

I have been using this for at least 4 years. I am 66 and have zero joint pain. My mother and grandmother had arthritis, so I'm doing everything possible to ward this off. I am not sure it helps my nails and skin. My nails split often but it may because of what I do. My skin has wrinkles nothing is reversing that except surgery but maybe this is helping a little. I do know that I will continue using this because I'm afraid to stop. I don't want that joint pain to set in.