I love this product. I've been using it for about 18 months now, and I notice brighter skin and stronger hair and nails. I also LOVE the new sustainable packaging. I feel so much better about my monthly order not having to throw away a thick plastic container every month. For all the negative reviews -- it's not that hard to open, people. Just follow the very simple instructions on the container.

I convinced my 81 yr old mother to start addicting this to her daily routine. She likes the product but the new packaging is terrible and I was watching her try to use a knife to open it. We will have to change brands for her to make it accessible. It took me and my 24yr old daughter and a video to figure out how to open the package. Really not worth it

I've been using your product for years and I love it however I don't love the new packaging. It's almost impossible to open. Can you change the opening without causing all the frustration? Cardboard is fine but definitely needs a better way to open! Thanks for considering.

Nope. I'll be changing to a different brand. Sad because I've used this for years. I was even willing to spend a bit more compared to other brands. Now they put it in a cheap cardboard container that has no cover to secure in place. If it falls over, the entire package will immediately spill out. Very poor decision on part of the company. You could have at least supplied a reusable plastic container with it, notifying customers of the upcoming change. This was just a disappointment.

the collagen mixes well in my coffee no clumps and no taste however the packaging is awful. if they want to make packaging like this then they should offer the original packaging and offer packaging like this as a refill they also had no scoop. terrible packaging hard to open not good for travel I'm talking about in the car I'm not a plane because it can easily be smashed. like I said it would be great if they would offer the original packaging with the scoop and use this sort of packaging as a refill for your previous container.

Can't use a product when I can't get the new cardboard lid open. Love the product and used for years, but if I can't open your new container I have no need to purchase anymore. Once opened (haven't been able to get my newest cardboard container open) the lid falls open when grabbing from the cupboard so you have to be careful how you move it. After years of using this daily, I have to discontinue due to lack of useable container.

Been taking this product for many years. The new packaging is awful. Cut my finger trying to open it only to find another paper covering that caused me to spill contents. “pull here” is a joke. Product is effective but I will look for another brand. And will return to Vital Proteins when/if they do something to fix it

‼️Bugs in my container 🤢 For reference, I've been purchasing this product for years (back when it used to have a plastic screw on lid and they even included a scooper). I have no concerns with the formula as I have great results for my hair and nails. HOWEVER, my most recent purchase on 9/2/2025 from Sam's in Panama City, FL had small bugs in it. Unfortunately, I did not notice until halfway through the container, likely due to normally making my coffee in the dark. Thanks to an online Reddit forum I discovered the bug is called a Psocoptera, otherwise known as booklice. I'm not sure if this is due to the new style of packaging or an issue with the facility where the product came from. Either way, this seems like a common occurrence. I plan to reach out to Vital Proteins directly. Just sharing here as an FYI.

Taking this products so far has made no difference at all, I am almost done with the blue unflavored, 20 g of collagen peptides. It dissolves in coffee but it still leaves a little bit of a cloud if you ask me. Poor packaging, no scoop. I respect Mother Earth so much and I contribute to improving the climate and reduce waste in our Oceans, but, come on, the container is a joke.

Product itself is great. BIG PROBLEM CAN'T GET IT OPEN. TERRIBLE PAPER CAN. VERY BAD FOR OLDER PEOPLE WHO CAN'T OPEN. HAD TO GET KNIFE AND CUT IT OPEN. PLEASE GO BACK TO PLASTIC WITH TURNABLE TOP. IF YOU CAN'T OPEN IT THAT MEANS YOU CAN'T USE IT SO WHY BUY IT.