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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

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Nov 19, 2022
Jaybell
2 out of 5 stars review

It's too difficult or simply impossible to load apps. Very dissatisfied.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Jaybell, Thank you for sharing your experience with the TU7000 TV. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update. We also suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 2, 2023
HWR123
5 out of 5 stars review

Excellent quality

Really happy with the new TV, glad we decided to upgrade now

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Nov 19, 2022
Joec
1 out of 5 stars review

Poor picture quality!

Picture quality is very bad stay away from this low end junk!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Joec, It’s unfortunate that you’re not fully satisfied with your TU7000 TV’s image quality. If the picture you’re seeing is not to your liking, there are several picture settings you may want to try adjusting. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Please also ensure your TV is up to date with the latest Firmware. Go to Settings> Support> Software Update. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 27, 2023
Anonymous
3 out of 5 stars review

Tv

it stoped working after 3 weeks. waiting for it to get serviced.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Abelardo Vargas, I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 8, 2023
Joann
5 out of 5 stars review

Love it

WOW......I love the TV Everything is a close up, the pictures are clear.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Apr 23, 2022
KONG
5 out of 5 stars review

QUALITY & PRICE

very good price for tv size-good quality picture-good colors-fairly easy to set up thank you

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 27, 2023
Levi125697
5 out of 5 stars review

Great features, really bright screen an accurate c

I bought this a month ago and it has not disappointed me yet. Great for gaming would recommend.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Mar 23, 2022
Amateur shopper
5 out of 5 stars review

Happy with my purchase

Very happy with this model and size tv, great value

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Thank you, Amateur Shopper! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Aug 7, 2020
Jeff
5 out of 5 stars review

Great value

beautiful picture for a great price. the tv is perfect for my bedroom.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 3, 2023
house
5 out of 5 stars review

great rewview

I've had my tv over 4 years and it still shows a beautiful pitcher

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940