Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA forMember photos
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A great Samsung Smart TV
[This review was collected as part of a promotion.] Review of the 65” Samsung Smart TV UN65TU7000F. I like the way you remove the box and the TV is supported with form and how it allows you to lift the set out with ease. I really liked the easy set-up of the TV. I didn't use the Smart things because I have my whole system set up with another control Hub. The TV has many great Apps to download; I really like the Samsung TV Plus with a ton of free channels (almost able to cut the cord). I use the following Apps YouTube, Spectrum, Hulu and Sirius XM every day without any problems. The quality of the picture is great and you are able to even fine tune it in to your own preference. I also had a great time using the Xbox and WII with the TV. I have a Bluetooth keyboard hooked up to the TV which works great for signing into your accounts and web. Also have Bluetooth headphones and a wireless speaker hooked up (when using the speaker you can have the sound coming from the TV and have the speaker in another room to still hear the TV). This Samsung Smart TV is a Great Tv with very good picture quality and great smart features. Be sure to check for any firmware updates
In love
[This review was collected as part of a promotion.] I have never owned a tv this large before and I'm so happy I decided to make this jump! I have a small living room but this fits so nicely against the wall! The quality is amazing and the screen is clear and everything looks amazing that we've watched!! We all love it! The best tv I've owned so far!
great picutre
we love the size and picture quality on this tv. we are not impressed at all with its "smartness" we get kicked out of shows we are watching all the time and it will go back to the main screen. other users have also had this issue while streaming from hulu, netflix etc. our older samsung does not have this problem. it is truly frustrating. the sound quality is ok, we hooked up a bose speaker and it sounds much better.
christy: I’m sorry for the difficulties with your TV’s while streaming We understand your frustrations, and are here to help. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor
Awesome TV
[This review was collected as part of a promotion.] Where to start... The 65 inch Samsung Crystal UHD, has been absolutely amazing. The picture quality is so much better than my outdated tv. Bright and vivid colors really make everything pop! The sound resonates like a movie theater, which in fact has became our home theater. Movies and shows arent the same since this TV. My fiance had no idea I was getting it, he was completely surprised being this was going to our bedroom to replace his outdated one. We had to go with a wall mount to save space instead of a bulky stand. Setup was simple, we love everything about the tv, the hardest part was bringing it up the stairs definitely not a one person deal. The apps on here plus screen mirroring are so neat. Definitely a great buy!
Nope
after turning off tv next day has disconnected from wifi, did software update, no change.switched to roku which stays connected to wifi. has serious lag when watching football.had zero issues with previous tv while streaming live tv. really regret buying this tv. have owned it less than a month,will be returned.
Irish64: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Junk
2nd time this 3 year old tv is broken. Thought Samsung was a quality brand.
Airplay not working
airplay not working. ugly remote. fire tv doesnt work. i hate this purchase
Kultak: Thank you for purchasing the Samsung TU7000 TV. We appreciate your feedback regarding the remote. Your issues with AirPlay & FireTV may be related to your network connection. Please check for the latest firmware update which enhances network connectivity. Version 1115.1 is now available at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact us at 1-800-SAMSUNG. If your issue persists, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Many great features
We bought this a few weeks ago and are very pleased with this tv
So glad to hear you're enjoying your Samsung TV, DaveW!
Terrible
Cannot see the background of anything, just shows the people
Hi there, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
Bad tv
Bought this tv less than 4 months ago and it's worthless.
Debbie: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you with troubleshooting or warranty service. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions