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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,261)
  2. 4 stars18% (1,887)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (499)

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Showing 661-670 of 10,069 reviews
Sep 24, 2020
Reviewer name: RockinBob
5 out of 5 stars
5 out of 5 stars review

Samsung 50" Class TU7000 Crystal UHD 4K Smart TV

my new samsung 50 tv is awesome. great picture which adjusts automatically to the room lighting. samsung gives you tons of free content with samsungtv, tubi, and more. browses the internet great and plays videos from the internet great. seamless integration with amazon prime video, netflix, hulu ....

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Nov 19, 2023
Reviewer name: KeriL
1 out of 5 stars
1 out of 5 stars review

Black screen of death.

This is my first bad Samsung TV. I've bought many Samsungs because I like the features they offer but recently I bought a 65” and this 70”, both tvs were lightly used but this on w died after 3 years. This comes as a surprise to me because this tv probably has less than 1k hours of on time. This tv is stuck at a black screen where it cycles on and off all day/ everyday unless i unplug it

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 21, 2020
Reviewer name: Tony929
1 out of 5 stars
1 out of 5 stars review

Black Screen with no picture - Only 3 months old

[This review was collected as part of a promotion.] For the first 3 months, the product performed flawlessly with a great picture. Now, once the TV is turned on the volume can be heard just like normal but the screen is black. If you look very closely at the screen, you can see a faint outline of what is being displayed on the screen. Overall, very disappointed in this product. Currently working through the warranty process and I am hopeful that Samsung will stand by their product with great customer service and will work to resolve this matter.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Tony929: I am very sorry that you are experiencing issues with your TU7000 TV and have initiated the warranty process. Should you wish to check the status of your repair/exchange, please contact us and reference your service ticket number. You can reach us via any of the following: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 3, 2021
Reviewer name: Aron
2 out of 5 stars
2 out of 5 stars review

Wifi streaming is not good

video quality is not good for streaming. very jittery and cant seem to refresh fast enough. also loses wifi connection on the regular when none of our other devices do. overall, i would recommend a roku streaming tv. samsung still has work. disappointing, as ive been a big fan of samsung in the past

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Feb 17, 2023
Reviewer name: LisaG5
5 out of 5 stars
5 out of 5 stars review

Great features, picture, and good for extra TV

Great deal on our second Samsung television. We have always just had one television in our home but we couldn't pass up this deal with points I had saved up. Our oldest moved out and now her old room is a combination guest room/speed bike room. We use the JRNY app and I thought what a great way to cycle while riding in different countries and showing my JRNY ride on the television. So far, so good! Picture is great for what we want it for and when I don't want to watch sports when my husband is watching on the 75" Samsung QLED, I can move myself into the spare room.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Mar 16, 2023
Reviewer name: SamS
5 out of 5 stars
5 out of 5 stars review

Excellent Viewing Experience

We purchased this television in order to upgrade from a 65 inch to a 75 inch. We moved our smaller TV to another recreation room. This is now our main display TV in the living room of our home. It has very nice sound quality. No sound bar is necessary. The viewing experience is top notch. The TV is capable of displaying the smallest of details in movies and shows. I really enjoy it most for sports. It is basketball season now but I cannot wait until the NFL season starts. The image is adjustable for games, movies and sports. You can alter the level of contrast, tint, aspect ratio and other variables to you liking. Overall it is five stars. I attached it to my wall by myself but I would recommend two people do it for safety reasons.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Mar 8, 2023
Reviewer name: Lwilliams523
5 out of 5 stars
5 out of 5 stars review

Amazing hdtv worth the money

I received this hdtv as a replacement. The TV was very easy to put together out of the box. The set up for user settings was easy and the remote is very easy to use. Connecting to my home Wi-Fi was no problem. The TV is very easy to use. The sound is good I like the picture I'm amazed. The quality of video that I watch is very clear. The fact that I am watching older videos and the quality is still very clear. It is amazing. I would recommend this TV to anybody upgrading from a smaller size or may be changing from one branch to another. I have this in my bedroom, so I watch this a lot when I'm ready to go to bed or at the end of the day.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Mar 11, 2021
Reviewer name: Bill
3 out of 5 stars
3 out of 5 stars review

Slow response

the tv is slow to respond to controller input. otherwise its nice.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Bill: Thank you for your review of the TU7000 TV and sharing your experience with slow remote response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 30, 2022
Reviewer name: Lpatel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth buying it

Cant download any apps, its not worth buying it at all.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi Lpatel, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Feb 21, 2023
Reviewer name: Chipminister
1 out of 5 stars
1 out of 5 stars review

Not built to last

The TV died after 2 years. Not a great option if you're looking for longevity.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Chipminister, I'm sorry to hear about your experience with the TU7000 TV. Please know your feedback will be shared with our internal teams. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor