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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (499)

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Showing 4,381-4,390 of 10,064 reviews
Sep 16, 2020
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Great television, remote needs some work.

[This review was collected as part of a promotion.] Have had the television for two months. Picture is amazing and easily connects to our streaming services. Combination of strong WIFI signal and a clear picture makes for an enjoyable watching experience. Only drawback is the remote control. Layout of the buttons is okay but not being lighted makes it necessary to turn on a light to pause or make any other adjustments. Improve the remote and this is definitely a five-star product.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 26, 2020
Reviewer name: Suze2
5 out of 5 stars
5 out of 5 stars review

Samsung lives up to great reputation

[This review was collected as part of a promotion.] A snap to set up and get viewing! It took less than a half an hour from unboxing to set up and Samsung has done it again! They are my go-to company for many things and this TV is another favorite. Simple to add to my existing samsung account and add my apps.The picture is so clear and it works with all of my programs and remotes can all be combined into this one. I would definately recommend this to anyone looking for the next set!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 27, 2022
Reviewer name: CEOHeartofthesky
5 out of 5 stars
5 out of 5 stars review

The Smartest And Easiest Tv

[This review was collected as part of a promotion.] This TV is the easiest and most user friendly that I have ever owned. This TV was even easy for my mom who's not so "tech savvy " to figure out on her own. Don't tell her that though I'd get in big trouble if she heard that lol. The ability to play my photos on screen and all of my digital media makes it that much cooler not to mention the picture itself is clear and so vibrant. Gaming is easily hooked up and the remote control is self explained with everything clearly displayed. All around awesome! It recognizes my Amazon Alexa and my Google home. It rocks!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Dec 26, 2020
Reviewer name: Motsy
1 out of 5 stars
1 out of 5 stars review

Worst Samsung TV I've ever bought

i've purchased several samsung tvs over the years and i've been happy with every one, but this samsung tv is horrible. the response to the remote is painfully slow. push a button and count to 5 before it actually responds. and every time you turn it on, it goes back to a live tv channel, not back to where you left off. it takes a good minute to get back to where you were every freaking time you turn on the tv. this is the last samsung tv i'll buy.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Motsy: Thank you for purchasing the TU7000 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Ilovesamsungdisplays
5 out of 5 stars
5 out of 5 stars review

Simple, very thin, great picture!

[This review was collected as part of a promotion.] First of all the TV is amazingly clear with great picture no matter the input resolution. I watch a lot of older TV shows on Samsungtv..Samsung TV... even 80s shows are shown properly. I also enjoy screen sharing or air dropping pics to the TV. I use this feature to review vacation photos so the whole family can see them. My only complaint isn't really a complaint. The remote is a little hard to transition to from fire, roku, or Appletv... ad those all have a similar remote more or less.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 5, 2021
Reviewer name: Eagle Mountain Lake fan
4 out of 5 stars
4 out of 5 stars review

Nice TV, clunky smart TV

unlike roku, you can't delete certain apps and thus, if you don't use them, it is not worth having them on the device....picture, sound, size for price, all make this worth purchasing. the smart remote is ok but not great. the preloaded netflix and prime are nice as i have them, but not being able to choose what stays and goes seems ancient....was easy to add what i wanted, but not easy to drop what you dont if it was one of the preloaded ones...

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Nov 29, 2020
Reviewer name: Chicago Steve
3 out of 5 stars
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 8, 2020
Reviewer name: SamsungShopper
4 out of 5 stars
4 out of 5 stars review

Great TV, only a couple things I would change

[This review was collected as part of a promotion.] The picture is great, the value was unbeatable, and I love that I can access all of the applications I use frequently. The remote could use some reconfiguring. The arrow buttons are too close in location and feel to the surrounding buttons, so I am constantly exiting out of a search before I have completed typing it, or accessing Samsung TV Plus. When I click "home" it would be nice to go to a legitimate home dashboard vs. staying in the application I am currently in, or defaulting to Samsung TV Plus on occasion.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 8, 2023
Reviewer name: Jeff D
4 out of 5 stars
4 out of 5 stars review

Not Friendly With streaming Service

the picture is good and setting up was very easy. my issue is with samsung forcing you to see their “sponsored” streaming service everytime you turn the tv on, plus the remote is not friendly with other streaming services. i would check the compatibility and/or functionality of your streaming service before buying. samsung should put the customer first and create a way to set the default to your desired streaming service. you spend a lot of money for their product and shouldn't be forced to look at their “sponsored” service everytime you turn on the tv.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 17, 2022
Reviewer name: Aaron
3 out of 5 stars
3 out of 5 stars review

Wifi only tv

the picture is great. the sound is great. my problem is the lag in the operating system. it takes too long to load programs or guides. i have the 8000 series that is 4 years older and it runs faster. the remote is cumbersome. at least it should be glow in the dark or illuminated. i can't give it a four star so three will do. 3.5/5. not bad for the price.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Aaron, We appreciate your review and feedback on the Samsung TU7000 TV's image quality and sound. Please know that Samsung prides itself on high-quality products and a great customer experience. We are here to help you! Please ensure your TV’s firmware is up to date, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor