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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 3,101-3,110 of 10,063 reviews
Feb 14, 2021
Reviewer name: Tyler
1 out of 5 stars
1 out of 5 stars review

I should've bought an LG

very disappointing product. was very difficult to download any apps because of many unnecessary steps including signing in on a 'samsung account' on another device and verifying account. after the lengthy process that was, the "smart tv" is completely unable to download multiple apps including hbo max, espn, discover+, and many others. would not recommend to a friend, or anyone.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Tyler: Thank you for taking the time to share your setup experience with the TU7000 TV. We appreciate your feedback and will share it with our internal teams. Please try the following troubleshooting steps to help with the issues you are experiencing downloading apps. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps if any. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router I hope this helps. If the issues persist, please reach out to Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2022
Reviewer name: Jr82screen
5 out of 5 stars
5 out of 5 stars review

Best TV i have ever had

[This review was collected as part of a promotion.] I love the clarity and the vivid colors on this TV, not to mention the large size itself, it feels like you're at the movies. It's also great to screen mirror photos from my iphone on it, you notice so many things that you normally wouldn't on a small screen. I now have friends and family that visit me more often just to watch movies and tv shows on my Samsung TV.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 11, 2021
Reviewer name: Zantell
4 out of 5 stars
4 out of 5 stars review

The size and picture is Great

[This review was collected as part of a promotion.] I really glad I purchased the Samsung 64inch crystal tv, I love the feature, the colors are bright and vibrant, the size is great, I also like the apps that came with it, and that I am able to download additional apps, when I am watching his Samsung TV, 65 Inc, feels like I am in a movie theater.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 15, 2020
Reviewer name: SGFreely
5 out of 5 stars
5 out of 5 stars review

Solid product

[This review was collected as part of a promotion.] Has a superb picture and access to almost all the streaming apps. Has ports for Ethernet, HDMI, and optical audio connection. I use this product for 5 to 6 hours a day and have not encountered any issues. I'd recommend this product to anyone searching for a new television

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 2, 2021
Reviewer name: Scott From Virginia
4 out of 5 stars
4 out of 5 stars review

Great TV and service

i had to replace my 47 inch tv, so i bought the samsung 50 inch. it was super easy to set up and get my cable and streaming services ready to go. the whole process took about 15 minutes and the directions and the tv made it really easy. i had a little problem adding a streaming service to my tv once i had already set it up but i used the samsung customer service messenger chat and they were able to assist within a minute or two. i just had to look in the apps section on my tv to add the streaming service i needed. the one thing i do find is that i have to turn up the sound a little louder than normal to hear properly (but that could just be me and my ears).

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 12, 2021
Reviewer name: Noelma25
4 out of 5 stars
4 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] Great product but I'm not quite satisfied. I like the quality and it's HD features but I'm having so much problems with connecting other devices. Not what I was expecting for a Samsung TV to Samsung devices.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 15, 2020
Reviewer name: therealjt
5 out of 5 stars
5 out of 5 stars review

The product works great

[This review was collected as part of a promotion.] I like this product and it works great for my needs. I like how it connects to my computer via airPlay seamlessly, and how I can turn it on/off with my phone. It means that I can settle in on the couch and turn on the screen to watch something, even if I left the remote on the other side of the room.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 29, 2020
Reviewer name: Horace
2 out of 5 stars
2 out of 5 stars review

Freezes and Sound goes off

I have this tv over 2 weeks. It first started ok. Now the sound just goes off. You switch to you tube to watch something and then there is no sound. The video also freezes and then play again. There is something wrong with the HDMI port. I have had to shut the tv down and start again. I have the tv on a Rogers Cable box and the tv sometimes doesn't recognize it. Apart from the above the tv shows well. I am planning to return this tv because of the sound issue and the freezing.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Oct 6, 2020
Reviewer name: Perfect
5 out of 5 stars
5 out of 5 stars review

Perfect for College Students

[This review was collected as part of a promotion.] As a college student, I mostly use streaming services and don't have cable. However, with Samsung TV I don't miss cable at all! Samsung really made this TV easy. Easy to operate. Can definitely be a stand alone TV (without cable) and is fully functional. The picture is so clear. The sound without a sound bar is great.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Apr 10, 2022
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Died after only 16 months

i thought that buying this samsung tv would be a wise decision, but at least for this model it was not. with a warranty covering one year, it completely died after only 16 months. i tried fixing it myself by replacing the two main internal boards, but not luck. apparently a screen issue and not worth fixing. performance while it lasted was ok but not great . my main complaint would be an odd flickering of objects colored red. in the future i may give a lesser known brand a chance.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Disappointed: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor