Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA forMember photos
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Disappointed
i got the samsung because i was expecting a higher quality experience. after having roku and google operating systems on other devices, the samsung proprietary system was a disappointment. several of our most used apps were not available for samsung, and some of the most used functionality like skipping forward and back with one button weren't there. ended up taking it back and getting a tv with a roku system.
Thank you for sharing your review of the Samsung TU7000 Crystal UHD TV. The details you have shared regarding your experience with the user interface and remote control are appreciated and will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to regain you as a customer in the future. ~ Samsung Solutions
Great all around television
[This review was collected as part of a promotion.] The TU7000 is the perfect fit for whatever you like to do. Connectivity is a breeze no matter if your adding one of Samsungs amazing soundbars or your favorite plug and play device. Just plug it in and the televisions remote automatically let's you control it. The viewing experience is second to none even with your favorite gaming system hooked up. The TU7000 is definitely a purchase you won't regret making.
Good Quality for the Price
overall, we are happy with our samsung tv. it makes viewing much more pleasant and dynamic than our previous 10 year old tv. the color and crispness of the picture are excellent. the sound is good, but we are considering buying external speakers to give us an even better experience. our greatest complaint would be side viewing picture quality. resolution begins to fade immediately as you move left or right.
Picture quality is stunning.
[This review was collected as part of a promotion.] I use my UHD television for gaming and it's Smart TV capabilities, and haven't had any issues. Picture quality is stunning and audio is crystal clear! As a Samsung Member I also enjoy taking advantage of Samsung TV Plus, another great feature of this UHD television. Wanted a smaller television for my bedroom, and I picked the perfect television in this 43" Crystal UHD TV!
Superb 43” television
[This review was collected as part of a promotion.] I went shopping at a local big box store for an affordable 43” television, and there were cheaper brands, but I wanted Samsung reliability, IHD and 1080p image quality, so I went with this television. It's image quality, sharpness, color and speed is the best I have ever had - and then to include the Samsung TV network was icing on the cake. I have a 65” from a major manufacturer that cost 5x what this television cost, and I haven't watched it since this purchase. I am now a true believer in Samsung.
Crystal UHD 65"
[This review was collected as part of a promotion.] The television this new Samsung replaced was a complete waste of electricity. Since my purchase I have had the best picture for movies or video games. The sound is good enough I don't need to add a sound bar in my living room. I will only purchase Samsung televisions to replace my other ones since they have shown consistency with their quality.
Picture quality is good, but some issues.
[This review was collected as part of a promotion.] comes with slot of preloaded apps that can't be deleted and take up space. Limited to hire many apps you can download. Wifi cuts in and out. Had to switch to ethernet cable to get reliable connectivity. Outside of that the picture quality is pretty good.
Cormack182: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test. 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
This tv has easy controls, and a great picture.
[This review was collected as part of a promotion.] This Samsung crystal tv has an amazing clear picture. My last 4k tv is smaller but the picture is not as crisp. This defied my expectations,the smaller the screen tighter the pixels, crisper the picture, not so in the case of this tv. I have enjoyed this tv for more than a month, it has broadened my entertainment choices, and it is easy to use.
Shadowy rings at bottom of screen
features, color and motion are great. brightness is fine. screen quality is not. it started with shadowy rings at the bottom of the screen, almost like half a bullseye. at first i only noticed them when screen was filled with one color. now i notice it most of the time. really annoying when watching sports. if that's your thing, look elsewhere.
Jason: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing image issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
What a TV! This unit looks and sounds GREAT!!
[This review was collected as part of a promotion.] This TV has exceeded my expectations! I had another TV from a different manufacturer and it had a bad power supply less than 2 years after purchase. I bought this TV thinking it would be an intermediate TV until I could get the other one fixed...but after using this one, I won't be going back! The image is clear and the refresh rate is perfect! The menu is not as fast as I would like...lagging occasionally when using it. But, definitely not a deal breaker. The unit is not too heavy and mounts nicely on the wall with the brace I had for it. The sleek design looks awesome when it's retracted and against the wall fully.