tv bought 7/2020 -- 2 months later --black screen w/sound. 1st service call - no problem-2nd service call replace power supply-3rd service call --same problem , works 2/3 days --black screen. Worst purchase nightmare still ongoing ever . I warned U!

Bought this two weeks ago picture had weird shadow to it volume button didn't work right kept glitching would stay at 100 when you tried to turn down it would glitch back to 100. Didn't like that Netflix didn't work returned tv and got an lg

it started power cycling on and off.. with no picture. i tried several of the "youtube" fixes but to no avail... this thing is only a year old. i think im going back to sony. never had an issue with them.

The worst TV I've ever owned. It freezes all the time and I have to reset it and then as of today there is just a thick black line going through a portion of the screen that will not go away. The TV is just over a year old

Bought this tv in 2021, just stopped working august 2025. Big black blob takes over and spreads like a virus. Don't recommend. Now I can't watch Jeopardy.

This tv stopped working after three years. It had started responding slowly, then one day it wouldn't turn on. It just keeps blinking on and off. Nothing works.

Bought this TV in 2021 and broke after 3 years. Doesn't get used a lot but now just flickers on and off. Can't factory reset it or anything. Seems like the capacitors are a piece of junk and cheap on this unit. I only buy Samsung but never had a TV break after only 3 years. This may change my future purchasing

I've had my tv since 2020 and other than an occasional wifi signal loss it has performed excellent. I also have a 70" and a 55". All have exceeded my expectations. Additionally, I have a 43" that's not a smart TV. I've had it since 2003 and it's still works and performs at a high level. Samsung definitely has my seal of approval!!!!

Two years on and still doing it all. I've used it for broadcast, internet (SAMSUNG CHANNELS), Prime, Netflix, etc., and Alexa. The Bluetooth connects easily to my sound systems. The remote has a few buttons but can be navigated using tactile details built into the design. As with all sensitive electronics; I would recommend using a protected power source: UPS or surge protection.

Less than a two year with the Samsung Crystal and the television has completely stopped working. The TV literally woke up this morning and said I quit. I have tried reasoning with it all day but the consensus is that Samsung TV are trash products and that I am not the only one who has experienced this problem. After a year and half of service, the TV is now on a continuous boot loop in which it is starting and shutting down in a matter of seconds… I didn't even get to say good bye.