Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA forMember photos
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The best tv ever
[This review was collected as part of a promotion.] This is my second Samsung television and i have to say i am in complete awe with this TV. The fact that i can do just about anything with this TV is a plus factor. I didn't even know i had built in chromecast until recently!!! I can play my music from Apple Music, I can watch Hulu, Netflix and all. The sleek design and the clear picture just makes me even more happy. I couldn't ask for a more better TV then this one.
Great Hardware, Sucky Software
tv is great. the samsung smart tv needs an overhaul. it is an annoying menu thing that is half screen that was poorly designed. why you couldn't make it a full interactive os like apple tv os or a roku or whatever. you can barely see the apps you have. it disappears and is not easy to use. do what everyone else does in a market and copy who does it best, any make some tweaks. i was going to try for awhile but got very annoyed in the first 5 minutes of use that i switched right back to my apple tv.
Great picture, while it lasted.
bought one tv and within 2 days a fine pixelated line appeared down the screen. took it back, bought a new one. within a single day the top left corner started to darken and spread throughout the tv. i love samsung phones and kitchen appliances, but i don't recommend their tvs. very disappointed, but as the 5itle says, the picture was nice while it lasted
Hi Not satisfied, Thank you for purchasing the Samsung TU7000 and for your review. Your experience is very important to us and will be shared with our product team. Please do reach out to us so that we can better assist towards a solution. Our customer support team might ask for photos to better understand the issue: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you and making this right. ~ Samsung Specialist
Samsung TV is superior!
[This review was collected as part of a promotion.] From picture quality, color, sound, and large variety of application extensions.. Samsung tv has exceeded my expectations in a smart TV. Getting a 55 was what I thought I needed but definitely plan on upgrading to a larger newer model and moving this one into my bedroom. My bedroom has a old Vizio tv that can't even load Hulu on it anymore lol.
Average
[This review was collected as part of a promotion.] Just so so. The sound is not great and unlike other Samsung Smart TVs this one is very limiting when it comes to loading apps. The reaction time is slow. Picture is okay but better on prior models.
Eddie7000: Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Bringing theatre home
[This review was collected as part of a promotion.] My Samsung Smart Television has allowed me to continue enjoying the crystal clear movie experience while being safe at home. The 4K image is remarkable and I find myself wanting to watch a movie daily.
Died after only 16 months
i thought that buying this samsung tv would be a wise decision, but at least for this model it was not. with a warranty covering one year, it completely died after only 16 months. i tried fixing it myself by replacing the two main internal boards, but not luck. apparently a screen issue and not worth fixing. performance while it lasted was ok but not great . my main complaint would be an odd flickering of objects colored red. in the future i may give a lesser known brand a chance.
Disappointed: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor
Purchased for workout area
[This review was collected as part of a promotion.] Purchased for new work out area. Specifically wanted smart and wi-fi tv. And also tv that interacted with Comcast. This tv does provide all of this. Best view is with highest settings to get best picture. Also have a 8QLED. Picture is not as crisp, however for the use of the tv and the price it provides want is needed for the use and area.
Great buy
[This review was collected as part of a promotion.] There's so much to enjoy wit my new tv. I am still getting to know it but set up very easy to do. The screen is so clear the sound is great and perfect for watching action movies too lol, it's like a theater event at home. Really worth every penny very pleased with this purchase.
Poor quality
[This review was collected as part of a promotion.] After less than two years of use, the upper right corner of the tv screen is noticeably dimmer than the rest of the tv. It seems as if a section of lighting has stopped working. Disappointed in the quality.
Hi Michael, It's disappointing to hear that your TU7000 TV screen is having image issues. I recommend trying the following troubleshooting steps to ensure the problem is not with an external device. 1. Check all input cable connections if any external devices are connected. 2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, or fixed, horizontal, or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, don't hesitate to get in touch with Samsung Customer Support. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor