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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 2,581-2,590 of 10,063 reviews
Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Jan 17, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great value

bought this 58" on a whim as it was open box and it was incredibly cheap so all it had was the power cord and no remote nor instructions. got it home and set it up very easily and was pleased to find out the remote from my previous samsung tv worked perfectly with it so i did not have to buy a universal remote. the size is perfect for my apartment and i would say the pic quality and sound is above par. all in all a great buy.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 25, 2022
Reviewer name: Lovesamsung
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I have been very pleased with this TV. Clarity, ease of use. Enjoy the built in features in the remote. Use this tv primarily for tv shows. Use the Samsung plus feature as I enjoy all the extra channels as I don't use cable or any streaming service other than Amazon Prime.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 16, 2022
Reviewer name: KiaH1023
5 out of 5 stars
5 out of 5 stars review

This item is great!

[This review was collected as part of a promotion.] We have three of these Sam's TVs and will not purchase anything else. The streaming view is amazing. My husband play his video games on it and everyone wants to load up at our house. We have a smaller version for our garage and that's where we watch sports at. We're just in heaven with Samsung.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 6, 2020
Reviewer name: Flteddiebear
5 out of 5 stars
5 out of 5 stars review

This product has a very good picture quality

[This review was collected as part of a promotion.] Love all the features that come with this product. I have it in my bedroom and wall mounted. The remote is very easy to select your cable provider or connect to your wifi programs or apps. This was my first samsung tv and will not be my last. Looking to add the 65” model in my living room. My family loves the picture quality it's so clean and clear.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Nov 29, 2020
Reviewer name: Chicago Steve
3 out of 5 stars
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 1, 2022
Reviewer name: capeartist
5 out of 5 stars
5 out of 5 stars review

Unbelievable Picture Quality!

[This review was collected as part of a promotion.] We use our Samsung TV for streaming - after cutting the cable cord we discovered Samsung TV Plus....in addition to the amazing picture quality this free streaming feature offers tons of amazing channels, movies, and I have become a BBC Home addict as a result! Also LOVE that the remote has buttons to automatically connect to Netflix, Amazon Prime and (of course) Samsung TV plus! Very happy with the quality and the price was great! We have our TV mounted on a bracket so it's easy to watch from the kitchen or living room. When not in use we can use the Samsung TV to set a photo or imageto display on the screen when not in use. It was super easy to install! Look at the quality of the picture downloaded - the original "Nutty Professor" starring Jerry Lewis.....amazing!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Feb 19, 2021
Reviewer name: Sonny
3 out of 5 stars
3 out of 5 stars review

Missed something!

this is the most disastrous remote ever! the channel selecter is crammed into such a tight space that there is no way to not goof and go to where you intended! too much numerics up top too little space for tv programming! audio is a joke, picture quality is sub par, cheaper sets have better sound. i could never recommend this product to anyone. samsung seems to have lost their narbles. not the quality i expected! this was so bad , i returned it after 2 days, bought rca 65” qled tv for less money and superior picture and sound. the remote is the same as my roku,super easy!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Sonny: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 18, 2022
Reviewer name: Caden3ds
5 out of 5 stars
5 out of 5 stars review

Amazing Quality

[This review was collected as part of a promotion.] This TV can run apps lime YouTube and Netflix without any slowdown or glitches. The remote is very nice and doesn't have any input lag. It is also very easy to connect a soundbar to enhance the experience

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 8, 2023
Reviewer name: Jeff D
4 out of 5 stars
4 out of 5 stars review

Not Friendly With streaming Service

the picture is good and setting up was very easy. my issue is with samsung forcing you to see their “sponsored” streaming service everytime you turn the tv on, plus the remote is not friendly with other streaming services. i would check the compatibility and/or functionality of your streaming service before buying. samsung should put the customer first and create a way to set the default to your desired streaming service. you spend a lot of money for their product and shouldn't be forced to look at their “sponsored” service everytime you turn on the tv.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940