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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 2,261-2,270 of 10,063 reviews
Jun 13, 2022
Reviewer name: Mugsli
5 out of 5 stars
5 out of 5 stars review

TU7000 is a great tv

[This review was collected as part of a promotion.] I purchased this TV to fit into a built in shelving unit, because of its thin frame I was able to fit a larger TV in the same space. Software is updated regularly. Picture quality is great. It works well with the Samsung sound bar. Great TV for the price.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 2, 2021
Reviewer name: Tiff
2 out of 5 stars
2 out of 5 stars review

Not very happy

when having such high expectations for samsung i am not very happy with my most recent purchase of my 65” samsung smart tv. every time i turn my tv off for a few hours it kicks my internet connection, i attempt to connect it again & it still does not work forcing me to have to reset network settings completely and making me enter in my long password. this doesnt only happen once it happens every day multiple times a day. becomes very frustrating ive tried every troubleshoot step and nothing seems to resolve the issue. :(

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Tiff, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the Internet connectivity issues you are experiencing with your TV. A firmware update (ver. 1420.0 released 2/19/21) is available which may help improve your connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Dec 11, 2022
Reviewer name: Pretty Happy
4 out of 5 stars
4 out of 5 stars review

Most things are good. Could use some updating

This has been a pretty good choice. Most features we are pretty happy with some things need a little more work. Samsung needs to keep a better watch on the new apps for channel selections. For example FRNDLY is not currently available on this tv and we miss it with this new tv. It is rather sad that a newer television does not offer an app that has been around for a while.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 6, 2020
Reviewer name: Soccerboy3000
5 out of 5 stars
5 out of 5 stars review

Great TV for all types of media

[This review was collected as part of a promotion.] This tv is great for gaming and online classes. The device easily connects to a computer or laptop as an extended screen for any purpose I see fit. It has special features depending on what I'm doing too, a theater mode for watching movies and a gaming mode for playing games are an example.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 15, 2020
Reviewer name: MI SUM
4 out of 5 stars
4 out of 5 stars review

Great TV with a few glitches

definitely love the new tv. i've had a samsung 40" for the last 8+ years and only bought this cause i wanted 4k. definitely great picture quality and sound is much better than i expected (without a soundbar). my main issues are with the lag in response when i press a button on the remote. also, with my previous samsung i was up and watching a program in less than 5 minutes from of setup. with this one it took close to 20 mins (downloading app, setting up an account, and then setting up the tv). i bought a tv to watch and the initial experience was bad, to say the least. otherwise, i'm very happy with the tv.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 12, 2022
Reviewer name: Al K
5 out of 5 stars
5 out of 5 stars review

Great Features, Great Picture Quality

I have been enjoying the 75" for about a month now. The picture quality is fantastic, and I have paired it with a Samsung Sound bar, which provides a full experience. I was surprised with the picture quality considering the size of the TV, my first 75'. The tv itself is nice and sleek, which makes it look clean with it mounted with concealed wiring. I definitely recommend.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Thank you, Al K! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 5, 2020
Reviewer name: Melnel
5 out of 5 stars
5 out of 5 stars review

Features

[This review was collected as part of a promotion.] This TV is worth every penny. The image texture is amazing it has the Apple TV built in so I don't have to buy an extra device to hang on my wall. It has simple TV for free as well as netflix, youtube, apple tv, and internet options too. I highly recommend it to anyone looking for a affordable tv with great features.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 25, 2022
Reviewer name: Qantas77
4 out of 5 stars
4 out of 5 stars review

Beautiful picture for such a large screen

[This review was collected as part of a promotion.] We watch cable TV shows and movies, sports and streaming series. I do not like how difficult it is to set the shut-off timer. I hate the fact that this TV shuts itself off randomly, just like my last Samsung. Will be calling for warranty service.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Qantas77, Thank you for purchasing the Samsung TU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. The TV will likely need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 24, 2020
Reviewer name: FloydW
5 out of 5 stars
5 out of 5 stars review

Great features = Great value

[This review was collected as part of a promotion.] Was shopping for specific size to replace previous Sony Bravia unit which originally cost 7 times as much as this Samsung. This unit weighs one third as much, has higher resolution and many more features being a Smart TV with streaming. My son has a new Sony of similar size and was very disappointed with the sound and had to add a soundbar but I have to say this Samsung has excellent sound at all levels. I don't think it can be beaten by others at much greater price!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 15, 2020
Reviewer name: LoveMyTV
4 out of 5 stars
4 out of 5 stars review

Good for the money

[This review was collected as part of a promotion.] I really like the television but the remote needs to be more user friendly with bigger letters/numbers as us older people can't see well, and it's difficult to find the HUB and go from one app to the next sometimes. I do like the picture but some times it will flicker.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940