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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 2,091-2,100 of 10,063 reviews
Oct 3, 2020
Reviewer name: Mackenzie
2 out of 5 stars
2 out of 5 stars review

Black screen after two months

we purchased our samsung in august and it seemed to work great! all of a sudden not two months later, the tv screen is black with a faint image. i researched all possible solutions and nothing has solved our issue. this is apparently a common issue. we turn off the tv and its working, then the next say we turn it on and it is a black screen and doing the same thing. we have audio and we can see the tv has turned on but we cant actually watch our brand new expensive tv. my old vizio from 2014 is a better working tv than this, which we still use in a seperate room. do not buy unless you are ready to pay for a brand new tv to be repaired. extremely frustrating.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Mackenzie: Thank you for purchasing the TU7000 TV and for your review. I am very sorry to hear that you are experiencing issues with your screen randomly going blank. There are a number of reasons this may be happening. • Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. • Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. To find out whether the problem is with the sources, press the Menu button on your remote. If the menu appears on the screen of your TV, then the problem is with the sources. • Inputs setting problem: The black screen issue could be due to the inputs setting problem. Your TV might be set on a wrong input. Ensure that your TV is set to the correct input to avoid this issue. • Firmware update issue: Your TV screen might be having a black display due to the obsolete firmware. The firmware, therefore, needs to be updated to solve this issue. • Sleep timer/power saver mode: In cases where your TV randomly goes black, the issue could be due to the sleep timer or energy-saving mode being on. Consider turning them off to see whether the problem is solved. • Hardware failure: Also, your TV might be displaying a black screen due to the hardware failure. This could be a faulty circuit board, faulty TV panel or faulty LED on TV. For this case, you will need to seek for professional service to have your TV fixed. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 17, 2020
Reviewer name: Santiago
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This TV has been really useful, specially in this times, because I can connect my laptop and watch it in a bigger screen. Regarding entertainment. It has such good images, color and sound to watch movies and series.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 1, 2021
Reviewer name: JamsofKay
5 out of 5 stars
5 out of 5 stars review

Great!

[This review was collected as part of a promotion.] We have had this TV for a few months. In the beginning it was a little hard to use and set up but we got it eventually. It l has great graphics and I really love the setup. Everything is relatively easy to find and I love the Samsung TV feature.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 15, 2020
Reviewer name: Techisgreat
5 out of 5 stars
5 out of 5 stars review

This tv has great clarity and features

[This review was collected as part of a promotion.] My family has always been apart of the Samsung tv community. When my flat screen tv (Different brand) gave me the black screen after only having it for 3 years I decided to switch brands and give Samsung a go. I am 100% happy with this purchase. The amount of apps I can use on the tv makes it so much more accessible. Even the clarity when using the apps does not feel like streaming at all, it feels like I'm watching directly from a cable box. I love that I can turn on my Xbox from the tv. The flow of the tv is even great, I enjoy my product down to the remote. I can surely say I will be staying with Samsung for future tv purchases as well and hopefully other tech products as well.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 21, 2020
Reviewer name: TAH1982
5 out of 5 stars
5 out of 5 stars review

Vivid, colorful.

[This review was collected as part of a promotion.] The tv has a very thin border that the screen is inside of..very impressive. The different colors setting look amazing. Fast smart tv apps...netflix loads faster on my Samsung CRYSTAL UHD compared to my smart phone. Very impressive. If you get a UHD Samsung make sure you upgrade to get 4k movies on your favorite movie apps you will not regret it.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 16, 2020
Reviewer name: turbosneeze
4 out of 5 stars
4 out of 5 stars review

Great TV for the price!!!

[This review was collected as part of a promotion.] You can't beat this TV for this price. Great picture quality and full of Smart TV features. Only 2 USB ports so if you need to connect more devices via USB, you may want to take this into consideration.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 28, 2022
Reviewer name: Googoodoll1960
5 out of 5 stars
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] The picture on this TV is marvelous. It makes me feel as though Im watching it from a different angle. I love black and white movies and I was so impressed with the picture I called my daughter for her to see. She was jealous and wants one too. The set up was extremely easy. The navigation through the on screen setup was easy too. I recommend this TV to everyone.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 13, 2023
Reviewer name: Bumski
5 out of 5 stars
5 out of 5 stars review

The best picuture and sound quality for the price

I bought this one last week. I just wanted a simple 4K TV to watch movies and TV series in a big screen so I went with 75". I was a bit dubious about this model being the entry level for Samsung brand but was I wrong. This TV has great picture quality. I am totally satisfied with this TV! Once again, Samsung rocks even in entry level TVs. If anyone out there looking for a good and reliable big screen TV without breaking your bank, look no further.. I would definetely recommend this model. Thank you, Samsung!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 22, 2022
Reviewer name: Shrimp Puppets
5 out of 5 stars
5 out of 5 stars review

Excellent Television

i had a bookshelf stereo by samsung in the 90's. very well built and sounded clean and clear. this tv is a purchase worth the price and more. excellent all around performance. take care with transport and set up. if you are not sure what i mean, do some research. i rented a moving van.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Nov 1, 2022
Reviewer name: Samsung60
5 out of 5 stars
5 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] This tv is used for streaming with various services. The apps all work well and load quickly. The Samsung TV Plus is also a great option for free tv. The picture is outstanding even with older shows and movies. Of course new stuff is even better. Loving it so far!!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940