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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 1,781-1,790 of 10,063 reviews
Oct 24, 2022
Reviewer name: Jtam
2 out of 5 stars
2 out of 5 stars review

Terrible display quality

i was very excited to get a new tv & usually have great luck with samsung as a brand. that was not the case this time. i tried changing every setting as far as the clarity & picture went. the quality was very subpar & was definitely noticeable to guests. when i called the appliance company i purchased from, they stated theyve had numerous returns and complaints with samsung lately. it gets a 2 star rating at least, for ease of the program & user friendly.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Jtam, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Finally, if you have your TV connected to an external device, theTV will upscale as best possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2022
Reviewer name: rickster
4 out of 5 stars
4 out of 5 stars review

Love my Samsung TV….but;

[This review was collected as part of a promotion.] Let me start by saying I've always been a Samsung guy. I have 3 of them, 2 older ones and a new 65” that I bought 2 years ago when we moved into a larger home. The new one has the same great picture that I've come to love over the last few years but its processor (?) struggles when I turn it on. It can take as long as 2-5 minutes to open whatever channel (app) I select. I do steam everything but have lightning fast fiber internet. I'm sure the internet is not the problem because the older sets work just fine. I wish I would have had the finances to buy one of your QLED series when I made my purchase, I can only imagine how great it would be to watch sports with one!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 26, 2020
Reviewer name: Tectwo
5 out of 5 stars
5 out of 5 stars review

I love samsung

[This review was collected as part of a promotion.] This TV is the best. The image is immaculate and the sound is crisp. I love playing my videos games on this TV and my galaxy note connects to it which makes it 5 times better. This TV is a great addition to my smart home.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 11, 2021
Reviewer name: Rich123
5 out of 5 stars
5 out of 5 stars review

Excellent picture clarity and color

[This review was collected as part of a promotion.] I have used my TV to watch broadcast TV, streaming Prime Video, Netflix, Disney +, Sling, as well as YouTube. I have also streamed directly from my Galaxy phone with excellent results. The operating system "TIZEN" runs smoothly and has a self-diagnostic feature to assist if needed. This is an great TV is this price range and the warranty in my opinion is one of the best on the market.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 26, 2021
Reviewer name: TinT
4 out of 5 stars
4 out of 5 stars review

Great TV, Bad Sound

we lovevthe tv. great picture and samsung tv is very convenient. the only reason i fidnt give 5 stars is because the sound is terrible. no depth and sound tinny. i bought a bose soundbar to have good sound. my previous samsung lcd had a great doubdbar built into it.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 21, 2020
Reviewer name: KIMATU
5 out of 5 stars
5 out of 5 stars review

SAMSUNG UHD

[This review was collected as part of a promotion.] This tv is great ! My PS4 is hooked up to the tv and turns my tv on when PS4 is starts which makes everything a lot easier ! The gaming is amazing , keep up with the frame rate with no lag , and just looks great! Also the interface is so easy to use , not complicated at all , has some amazing features and can be customized to you're liking ! I would definitely recommend this tv to family and friends !!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 6, 2023
Reviewer name: MrJoe
5 out of 5 stars
5 out of 5 stars review

No problems or issues

i wanted a large tv as my eyesight has gotten fuzzy over the years. the price and the brand were my deciding factors. hanging the tv on the wall opened a ton of space in my living room compared to my old entertainment stand. the picture and sound quality are nice. i use the fiber optic audio with my home stereo system and enjoy theater quality veiwing. samsung made a great product and i am happy to have gotten it.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 17, 2022
Reviewer name: ArieBB
5 out of 5 stars
5 out of 5 stars review

I Would Recommend This TV to Everyone I Know

[This review was collected as part of a promotion.] I use my TV for everything to watch Youtube, Netflix, Hulu, and all my other streaming services! This TV is excellent for downloading new apps and enjoying them. It's like having a phone with a bigger screen. I love my TV because it houses everything I want, and I need to stay entertained when I need to relax. Also, my TV is very portable. I use my TV in my dorms. I move my TV from room to room, having movie nights and gaming sessions. This TV is always the life of the party in my social circles. This TV is one of my best purchases, and I recommend it to anyone looking for a new TV. My family also suggests this TV because it works and it has a lot of great features you don't get from other brands and TVs.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jan 9, 2022
Reviewer name: LadyLuck
4 out of 5 stars
4 out of 5 stars review

Beautiful picture

this tv is great! has a beautiful picture, was easy to hang, and has a usb port built right in allowing us want anything we want. the only reason i have not given it 5 starts is i don't like that you can't remove some of the apps the tv comes with that we don't use. i also was not able to add the starz app so i have to watch from the browser. the browser is hard to navigate with the remote and it's time consuming.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 25, 2022
Reviewer name: Jetman
1 out of 5 stars
1 out of 5 stars review

This product had great features.

[This review was collected as part of a promotion.] The first TV lasted 18 months before it stopped working. Then the second TV same model but newer one lasted 20 months, horizontal lines at the bottom of the screen. So guess I won't be purchasing another Samsung TV. But they do have nice features.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Jetman: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor