Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for

SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

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4.4 out of 5 stars

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Apr 18, 2021

Luvmytv

5 out of 5 stars review

I love my new Tv

[This review was collected as part of a promotion.] Before buying I did a lot of research for the features, size and price I was looking for. The Samsung Crystal UHD TV was everything I was looking for. It works in tandem with my Samsung phone allowing me to control and cast directly to the TV by simply tapping the top of the TV with phone! The crystal clear picture is a plus! I love that it allows me to connect all of my streaming apps and explore and add other apps to increase my entertainment options. I love my new TV it has met and exceeded my expectations!

Review from Samsung US

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Mar 19, 2021

Katm9

1 out of 5 stars review

Absolutely garbage

i have a fire stick and a sound bar connected via optical cable. everything worked great for about a month. than all of i couldn't change the volume on the sound bar with the tv remote. tried everything with no luck. and now it won't recognize fire stick either i even bought a new one and it still won't work. i have never owned a tv that gave me so many issues and i have 4. stay away from this product at all costs!

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Katm9, Thank you for purchasing the TU7000 and for your review. We appreciate your feedback regarding issues connecting external devices to your unit. When you are connecting your devices that supply 4K content to your TV, such as your Fire TV Stick, there is one very important step you need to do on your Samsung TV. You need to enable Input Signal Plus. Press the Home button on your TV remote, and then navigate to and select Settings > General. Select External Device Manager, and then select Input Signal Plus. Select the HDMI port you connected your device to, and then press Select to turn the feature On. I hope this helps. Should you need further assistance, please reach out to Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Text HELP to 62913 7) Samsung Member App 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you. ~ Samsung Specialist

Oct 25, 2022

PetiteD

3 out of 5 stars review

Not so user-friendly

[This review was collected as part of a promotion.] We love the clarity of the picture on this TV and watching shows, movies, sports on it are great. The downside is the remote is too complicated meaning it is not user friendly. It has too many buttons and it takes time to locate the right button you want to press. Also, the platform itself on the TV to locate what you want to watch, (i.e. an app to stream live t.v), is not user friendly either. Again, takes time to simply go into something when it should be a quicker process.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi PetiteD, We are happy to hear that you are enjoying your Crystal Processor 4K TV. I have a few tips that may help improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, please know that you can control your TV on your Smartphone by downloading the SmartThings App. To make it easier to quickly find your favorite Apps, you can rearrange your App Menu. Go to Home>Scroll to App of choice> Long hold enter button> Move> scroll left or right until you move it to the desired location. I also recommend utilizing the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below: 1) Navigate to Settings > General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Nov 17, 2020

Tom X

2 out of 5 stars review

Picture is great

picture is great but remote is garbage, lag time is not acceptable. function buttons are under the middle of tv requiring you to feel around and hope you get the right one. then when you find it it might respond. purchased yesterday taking back today!

Review from Samsung US

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reply from OBA

Tom X: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2020

Suze2

5 out of 5 stars review

Samsung lives up to great reputation

[This review was collected as part of a promotion.] A snap to set up and get viewing! It took less than a half an hour from unboxing to set up and Samsung has done it again! They are my go-to company for many things and this TV is another favorite. Simple to add to my existing samsung account and add my apps.The picture is so clear and it works with all of my programs and remotes can all be combined into this one. I would definately recommend this to anyone looking for the next set!

Review from Samsung US

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Sep 15, 2020

therealjt

5 out of 5 stars review

The product works great

[This review was collected as part of a promotion.] I like this product and it works great for my needs. I like how it connects to my computer via airPlay seamlessly, and how I can turn it on/off with my phone. It means that I can settle in on the couch and turn on the screen to watch something, even if I left the remote on the other side of the room.

Review from Samsung US

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Sep 29, 2022

BigdogFatboy63

4 out of 5 stars review

Sharp, clear picture and easy to set up.

[This review was collected as part of a promotion.] I stream four different apps, it was super easy to connect to my existing accounts. The Samsung TV Plus app is a great addition to what I usually watch. I love how sharp and clear the picture is. I am very pleased with my purchase.

Review from Samsung US

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Oct 12, 2021

Luckyj427

4 out of 5 stars review

Amazing picture quality

[This review was collected as part of a promotion.] I enjoy my 60 inch Samsung Crystal UHD 4K smart tv for such an amazing experience while gaming on my ps4. It is unreal the quality of graphics shown. I also enjoy being able to watch videos directly from my Galaxy S21+ phone.

Review from Samsung US

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Sep 15, 2020

ShawnJ

5 out of 5 stars review

I was on the fence... but. Best Purchase.

[This review was collected as part of a promotion.] I bought my TV in August and now its September and I am very glad I purchased it. I use my TV with Apple TV and Xbox gaming and its very easy to setup. All you do is input your device into the back and it automatically does the rest. Even with the samsung remote. YOU MUST LEARN YOUR OWN SETTINGS! ! That was a must for me. I watched the way other people setup their tv but it way different when you learn how to set up the color/contrast/brightness etc yourself. After a month of using I am glad I purchased it. Learn your TV setting to your surroundings.

Review from Samsung US

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Oct 24, 2020

MrSal

4 out of 5 stars review

Love it....but

totally impressed by the picture wuality, ease of set up and use. there are a limited amount of apps available to download which is a bit disappointing. i did notice that hdr content played "dark" with no controls to adequately improve the picture. after remote management assistance i was told the hdr control option was being worked on for a future software update. besides that a good product for its cost.

Review from Samsung US

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