the product worked ok out of the box. everyone that talks about how unresponsive or slow the remote is - spot on... worse i've had at lagging behind your remote clicks. also it's several times lost all connection with my wifi which my computers or phones have not, so i know there's nothing wrong with my wifi router. it's as if the tv just loses all idea that it was connected to wifi and starts over with setup. very annoying.... we'll see if and for how long it stays on and connected this time. i really don't like the way that the tv comes on with samsungtv crap - just want to be able to customize the buttons on startup and haven't found a way so far. the picture/color etc. - meh, it's ok too. maybe i can't expect much from a cheap tv, right?

[This review was collected as part of a promotion.] I'm going to skip listing all the items I like, as most everything is great, the picture sound, etc. I will dive into my 3 issues that I have with this TV, and maybe it is just because this is a little lower on the lineup of all their TVs. First The app does not work, I have downloaded it to my phone, and I get nothing - it never connects, and it sucks. I see online from other reviews that this is a pretty standard issue. I'm not running Samsung but if I was I would not have "Download the app" be the first thing when doing the TV setup if the app does not even work. Second the volume response from the remote is way too sensitive, if I hold it for 1 second it goes down by 1, if I hold it for 2 seconds, it goes down by like 15-20 - because of this I have to click it a bunch of times to change the volume, however if the volume button clicks are too close together then it will make a huge jump again. Finally the processor is slow, like really slow. When you turn on the TV and are going to select the app you would like, for example your preferred streaming service - it has a pretty long lag / latency between click, and when it actually moves the selected icon. It is bothersome enough that I have had the correct icon selected, and then when I push the OK button it hops over to the next app and opens that one up.

[This review was collected as part of a promotion.] I wanted a 4K 82" Smart TV for my office and decided on this model. It provides a spectacular, crystal-clear 4K picture with no pixilation that I can detect. Another key requirement for me was the availability of popular pre-loaded streaming apps or the ability to download and install those that did not come preloaded. The remote control is compact and efficient. The only desired improvement to the remote control would be the addition of an optical cursor. Would I recommend this specific model? Absolutely yes. I love it.

[This review was collected as part of a promotion.] Theres so much to like about this TV. It has a great picture. Its extremely thin and light. The remote control is very simple and easy to use. The sound quality is amazing. I am extremely pleased with this TV.

[This review was collected as part of a promotion.] We love the clarity of the picture on this TV and watching shows, movies, sports on it are great. The downside is the remote is too complicated meaning it is not user friendly. It has too many buttons and it takes time to locate the right button you want to press. Also, the platform itself on the TV to locate what you want to watch, (i.e. an app to stream live t.v), is not user friendly either. Again, takes time to simply go into something when it should be a quicker process.

[This review was collected as part of a promotion.] I love the TV but it could definitely use some more apps and I had an issue with the remote where I ended up having to buy another. I wish these TVs would have a force close button for apps as sometimes stuff like Netflix freeze up

i love my new samsung 55” smart tv. the picture and sound quality are great, the remote control is easy to use and the inputs work well with my hdmi connection for my blueray player. the only complaint i have is that the pre-loaded apps cannot be deleted. i am 70 yrs old and am not interested in the pre-loaded apps. if i were interested in any of these, i would subscribe and add them myself. this causes me to have to scroll through all of the apps on the home screen to get to my favorites. since buying the tv, i have added three streaming services, sling tv, discovery+ and britbox. they are currently the last three listed on the home screen. i wish the apps that i don't use could be deleted or at least be re-ordered so i could easily navigate to my three favorites.

the pros: the picture is clear, sound is nice. i like the samsung tv feature. the cons: the remote either disconnects from the tv or the tv freezes in certain apps. it is extremely frustrating. multiple times a week, we have to unplug the tv, remove the batteries from the remote, repair the remote or simply just choose not to watch tv until it become responsive again. there is never a surefire fix - the tv just stops working. you can power it on and off and that's it. also, a minor complaint, the remote isn't backlit, so you can't easily use it in the dark. i wouldn't recommend this tv.

[This review was collected as part of a promotion.] Color: I may not be very tech savvy, but I do recognize a really good product when I see one. I used a prior model of the samsung tv from 2017 and I must say that this is a great upgrade. The quality of the images and color are way more vibrant and realistic.Size: the sheer size of the 75" blew my mind. I am myopic and I have always preferred watching television without my glasses on and this television allows me to do just that. Of course the great quality of color coupled with the size now make enjoying my favorite show is a pure delight.Bluetooth: I'm constantly streaming music from my tv and now to be able to connect to a bluetooth speaker gives me that option.Setup: set up was such a breeze, even without having to read the manual. One of the neatest thing though, is the universality of their remote controls. Like how cool is that? Being able to use the remote control from my older television as well as the one that came with the tv. Bravo!Service: while I have no need for tech support and I hope I won't need that for some time, but I am grateful that they for the patients they Exercise with getting my tv through a courier service from the USA to South America. For simply that, I am pleased.

screen and picture are amazing! the only issue we have is the remote is so tiny for large fingers! if you hit the wrong button you are exited almost everytime and have to start all over where searching. we recommend a larger remote, or a consile such as ps4. will gladly purchase! please create!