we bought this about 2 weeks ago and it was working great but for no apparent reason, the TV volume is going crazy, the volume goes all the way up to 100 and stays there. When we try to turn it down and release the volume button it automatically goes up to 100. We troubleshooted it by unplugging it, and reseting it to factory settings and we made sure it was in fact not the remotes by removing the batteries. This is really upsetting.

i wanted a smart tv that no longer needed a 3rd party device to watch youtube and such. boy were we disappointed. the tizen user interface is as slow as aol dialup internet. just try to do anything in the menus and it takes 10-30 seconds for the tv to respond to your remote input. the only positive is the picture quality is amazing! however the hdmi to soundbar control is buggy and doesn't always work right, when using the optical cable the volume control randomly stops working and randomly starts working again. i can't wait to get a different brand tv

so disappointed! bought this tv because it had apple tv and other apps. they didn't say the tv apps could not be changed. there is no room on the 1 gig of memory to add anything and you cannot remove the stock apps! literally the reason i bought the tv... i would choose anything else.

i got this tv to replace a 10 year old television that stopped working. it seems liked a great option, and it has really good reviews. i understand with any newer tv model there's a learning curve to adjust to menu layouts and quirky brand features. however, the awkwardness and confusing design of the app menu layout; the incredibly slow, lagged and often over compensated menu scroll speed; and "smart" features like the one to reopen the last app didn't work. i gave this tv over 15 days to convince me it was for me, but i eventually decided that i couldn't handle the laggy menu and traded it in for a different brand of tv.

We have given it a try, but we will return it. The apps do not work properly, videos keep freezing. We have checked for updates and done everything possible to make this work. Not very impressed with image quality, the smaller Toshiba that we had for a while works better than this one. Not worth keeping.

I bought this TV in 2020 and it was a good bit at first. I use my TV for watching shows, YouTube, and a lot of gaming. After a while, I noticed a horizontal line forming in the middle of the screen. Fast forward and there are now 4 horizonal lines across the entire width of the TV. I ended up putting it in my office because I could NOT have those lines on my main TV. (As I went to take pictures for this review, 2 more faint lines have appeared)

[This review was collected as part of a promotion.] I bought this tv becasue I heard you could side load andriod and being PC and Galaxy phone guy this was appealing. I had no idea how much more this tv could do and the features WOW. I use my pc for everything and keep very current with software, hardware and OS and lost interest in TVs years back. If you've never Samsung's HUB then you are in for a treat. Well Done Samsung!

had the tv for a week without issue and was relatively happy until i started experiencing a wireless connection issue ("mac address is invalid."). my wifi connection was fine (strong on all other devices), but the tv was completely unable to detect my (or any other) wireless router as it had during setup. i tried all the troubleshooting i could find online, but it seems to be a known defect with certain units that may or may not ever go away for the life of the tv. after trying to connect again for another hour it eventually detected my router again for about two minutes before the error quickly returned, at which point i made the easy call to return it for a different brand that won't require a lucky dice roll any time i want to watch tv. obviously a very frustrating outcome.

this is a great tv! it is our first smart tv and we're pleasantly surprised at how easy it was to set up and use. even our children are able to use it with ease. especially simple when switching back and forth between cable and streaming apps. we are very happy with the tv but i have to say that we strongly dislike the remote. buttons need to be different sizes/ shapes or even different a orientation. we're constantly hitting the wrong buttons even after having for a few weeks. this is the only downside to this tv.

Lasted 18 months of very limited use in guest room. Then the "two fast red blinks, pause, two fast red blinks, pause, one long red blink and and one short red blink" started and was told that it was out of warranty (which I knew, but this seems like manufacturer defect) and then tried sell me new Samsung TV as the repair costs will likely be more than a new one.