Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA forMember photos
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Our first smart tv
[This review was collected as part of a promotion.] This is our first smart TV, I have been looking at a number of different brands and models, We chose this one for the ease of setup for an older couple that are not very up to date with technology, and the screen and sound quality are superior to anything else we looked at. It won't be long, and we will have another one. Thank you to the designer for thinking of us that are not on our computers everday.
Great features
[This review was collected as part of a promotion.] I love it I use my PlayStation 5 on it it works perfectly I love that when I turn on my TV my game turn on I love playing the game I can see the color of the brightness the graphics is amazing and when I sleep I just tell my phone to turn it off and it turn off the TV in the game I love it
Solid Overall TV
[This review was collected as part of a promotion.] I definitely enjoy watching regular TV as well as movies (sports specifically), but the main reason I made the purchase is to get the full experience out of the PlayStation 5. The gaming experience is definitely automatically upgraded with this unit.
Overall it's fine for an inexpensive TV
[This review was collected as part of a promotion.] I hadn't bought a new TV in several years, and I went with a top brand, but a discounted price. In retrospect... I might have made a different choice. But overall - it's fine. It's a decent enough TV . The 2 main issues I have with it are: It's dark. Like really dark. Watching any dark/night scenes and I can't make out many details. I've turned the brightness WAY up and turn all the lights off in the room shut all the blinds etc, and it's still difficult to make out what's happening. So I mostly watch shows with dark/action scenes in the evenings, because in the daytime I might as well be looking at a black screen with some audio. The other thing is small, and odd. It turns itself on. Not all the time, but often enough that it's annoying. I'll turn it off at the end of the day - go into the next room and hear it come on. It's baffling!
Hi Sher71, Thank you for your purchase and your feedback on the Samsung TU7000 TV. Please know we are here to help you and have a few troubleshooting tips that may resolve your issues. First, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. I recommend using Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings > General > Eco Solution > Ambient Light Detection. Now, if your TV is turning itself on, there are a few steps that I would like you to go through to ensure they are not the cause. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with the Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. Finally, if you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled. Occasionally connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Samsung issue remains
i have read plenty of forums and read a lot about this samsung issue that these tvs have. the tv is excellent when it comes down to picture and viewing but i have had too many times where it loses signal from the wireless router! this is very annoying when you want to simply come home and watch tv but have to keep resetting the connection.
Mike: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Samsung 42 inch TV
Purchased this TV about 5 years ago. We moved to the country and we boxed it up with bubbles wrap and I went to the best buy store to get a TV box. They didn't have any in stock so they gave me a 50 inch box, which was perfect because we stuffed blankets into it for extra padding. We moved and unpacked the TV and everything works great. Then...we got another dog. It's a Shepherd Collie and Husky mix. Lots of energy. So it was garbage day and my wife and I were both outside when we hear our other dog barking and barking inside the house. We had the TV on and playing dog TV on Utube thinking it would calm them down. We can back inside and the TV was still playing but was facedown on the concrete floor. We both said OMG . It's our only TV as we are downsizing and we sold our other 2 Samsungs. We picked it up and put it back on the table and I swear to you.... not a scratch. It fell 3 feet. I turned it off and waited then turned it on and no problem. Fantastic product. We are so happy with it.
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
Great TV
[This review was collected as part of a promotion.] It has so many features such as free samsung tv, hulu, netflix, alexa compatibility as well as integration with Apple play and Apple music. As an avid Apple user, this tv is compliant with both my iPhone and Mac which makes it very easy and intuitive to use.
Great!!
[This review was collected as part of a promotion.] Got this TV over a year ago and it still looks fantastic!! Vivid mode while watching sports in HD! Watching movies is a joy, it's almost realistic looking, movment, response time. I highly recommend for a great viewing experience.
Love my samsung tv
[This review was collected as part of a promotion.] I absolutely love my TV it is everything and more. I have all samsung devices so it's easy to connect all my devices to it. The picture quality is wonderful. Will definitely be sticking with samsung.
Great Experience and it works w/Alexa & Harmony
[This review was collected as part of a promotion.] I enjoy this TV for daily OTA shows and news. Mostly I watch streaming HULU+ programing and blockbuster movies.. It's linked to my Yamaha soundbar for better audio with deeper bass. It would be very helpful if a basic web browser (Puffin) was included. Samsung phone casting is a snap. Very nice television. Forget the rest and buy the best ...SAMSUNG!