Love it, very simple to set up and use. I bought it for my mom, her apt has wood, vinyl, and tile and the machine works great at cleaning each type of flooring. Also, I really like that it will lay flat , slip under a bakers rack and clean any area under a low lying bottom rack. I will be buying another one for myself when it back in stock. Even though the water container is small compared to machine I've used in the past, the it does seem to last longer than I expected. Of course, it always varies depending on on how often I go over each area in her very large apt. I usually have to fill up once during heavy cleaning. If you want a steamer with a larger cleaning surface head, simple usage, good steam , and gets into smaller areas , such as wall and toilet area, this will do the job, flexible, guides easily, and has a long cord which is convenient for my use.

Cleans well but I wish it had an “on/off”button instead of just unplugging it.

Works GREAT to remove dirt from textured, unglazed, porcelain tile!!

Lightweight, plug-in, quiet, powerful. Love it! The only thing that needs an improvement is a removable water cup - it takes too much effort to lift it up.

I finally found the perfect tool for cleaning my floors. I've lived in my house for two years with the frustration that (no matter what I did) my floor didn't look clean. Now it shines. It is also easy to clean in the corners and under heavy furniture. I wish I had ordered one that had a long hand held tool. It would be nice to get my baseboards and blinds and ceiling fans super clean. I also wish they had included more mop covers.

I moved into a house with lots of hardwood floors...sweeping and using a Kirby was too much effort and the dust another issue. I am shocked at how much dirt this mop picks up....all the while being kind of fun to push around! Very pleased with the quality of the machine, the cord is heavy duty, the floor clothes are machine washable. Definitely recommend and would buy again!!!

High quality unit. Heavier and longer power cord than the consumer version. Mostly the same size specs as the consumer models. It takes the same size pads. There are plenty of quality generic pads available online, so you can save some money there. This commercial unit includes three pads (1 scrubber, 2 regular). Assembly was fast; only one screw to attach handle. Directions were clear and to the point. Make sure you use distilled water, otherwise it won't last long. A gallon jug from the grocery store is cheap. The unit is easy to use and lightweight. Stands upright on its own, when not in use. Has a quick release cord holder tab, so you don't have to unwrap the cord each time. The water dispenser is rugged enough and the screw on water cap is heavy nylon plastic. Should be able to withstand many screws/unscrews without falling apart. The handle has a nice rubbery feel on the inside yellow part, so it doesn't slip in your hand when maneuvering the unit. Flip down scrubber on back is good quality, but my floors aren't that dirty (no kids, no pets). So, probably won't use that as much. This commercial steaming mop does everything I wanted. My linoleum floors are clean, and it takes little effort. Also, the floors dry very quick now. Finally, I scored a wicked good price on this commercial steaming mop from Walmart.com, which allowed me to purchase the unit from Bissel Commercial directly. Highly recommended!

I have really like this unit it is heavy duty a d works great

This steamer removes tough stains in floor that a regular mop does not penetrate. Love it.

This is very easy to use and works well