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Customer reviews for Crock-Pot 7-Qt. Cook & Carry Digital Countdown Slow Cooker with Carry Bag for
Crock-Pot 7-Qt. Cook & Carry Digital Countdown Slow Cooker with Carry Bag
4.6 out of 5 stars
stars
1,759 ratings627 reviews
  1. 5 stars83% (1,460)
  2. 4 stars8% (132)
  3. 3 stars2% (42)
  4. 2 stars2% (34)
  5. 1 star5% (91)

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Showing 281-290 of 627 reviews
Feb 14, 2023
Reviewer name: BR
3 out of 5 stars
3 out of 5 stars review

Multiple Broken Units Delivered

Review appeared good and the sale price was great, but I've received nothing but broken units. The first was delivered with no damage to the box, but the unit packed inside was severely dented with the base broken off the heating element. Returned it and ordered another, and the 2nd was delivered with the exact same damage. Won't be ordering a 3rd after this return.

Helpful?70C14TBCGG5E13883002979
Mar 31, 2024
Reviewer name: CHun
3 out of 5 stars
3 out of 5 stars review

Great cooker (but plastic pieces break)

This is a really nice slow cooker. I purchased it primarily due to the easy travel features (locking lid/top & travel bag); these are really nice functions and worked well when carrying a big batch of chili for a social function. My only concern, in the very first placement of the cooker into the travel bag - the "cord keeper" plastic holder was stuck on the edge of the travel bag. Me, not knowing this, continued to push the crockpot into the bag and broke off one of the holder tips. Since I was not applying too much pressure, I am concerned that these plastic pieces break way too easy. I was going to return this unit, but since the "cord keeper" does not affect the cooker's functionality, decided to accept this defect.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Support Team

Hey CHun<br /><br />Thanks for reaching out to us. We appreciate you taking the time to provide us with your thoughtful feedback. We greatly value our consumers’ insights, which are collated and shared with our product development teams for consideration.<br /> Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.<br /><br />Thank you and please stay safe!<br />CrockPot Care

Feb 24, 2022
Reviewer name: virginyaangel
5 out of 5 stars
5 out of 5 stars review

I love my crockpot. I'm not Rachel Raybor Betty Crocker. But this definitely makes cooking a bit easier. I use it at least twice a week. I've had this one for about two years and it's still going strong. I would recommend this one because of the time that's an awesome plus.

Review from influenster.com
Helpful?70C14TBCGG5E13883002979
Jun 2, 2024
Reviewer name: Bad luck
1 out of 5 stars
1 out of 5 stars review

Heating element quit working after one use.

I have had many crockpots over the years simply because they keep adding features I like. All of them still work. I bought this one at Sam’s and used it once and everything was fine. I went to use it again for the second time and it will not heat at all. I have never encountered this. I wanted to exchange this at Sam’s and try it again, but since the store does not carry it, and it is just out of 90 days from the date I purchased it, I can not just exchange it. Sadly, I returned it and now need to decide if I repurchase at a higher price and try it again or try a different brand.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Support Team

Hello!We are sorry to hear about the heating issue you have encountered. We expect the best from our products and it seems, on this occasion, we have let you down. We will do our best to rectify this situation.Please reach out to us via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you!CrockPot Consumer Care

Dec 16, 2021
Reviewer name: CookKeen
3 out of 5 stars
3 out of 5 stars review

Concerned About Odor

I bought this Crock Pot along with a Boston Butt. It was my first attempt at making pulled pork. It was able to accommodate an 8 pound Boston Butt and cooked it to perfection in 8 hours on LOW. The issue is, I cooked it with BBQ sauce and onion; the lid has an overwhelming odor (mostly onion) lingering even after it was throughly washed in hot, soapy water. I’m worried it may begin to smell rancid over time…

Helpful?70C14TBCGG5E13883002979
Mar 16, 2024
Reviewer name: Dale B
5 out of 5 stars
5 out of 5 stars review

Love it.

Love this Crockpot. It is big enough for a crowd. The carrying case is so convenient for transporting the crock. The snap on lid keeps everything secure. No more spills in the car! The price at Sam's club is the best. I have been shopping for this product everywhere.

Helpful?70C14TBCGG5E13883002979
Aug 28, 2024
Reviewer name: sushif
1 out of 5 stars
1 out of 5 stars review

Stopped working after one year

I bought this Crockpot just over a year ago. I have used it fewer than 10 times, and now it does not work. I have tried resetting it according to the manufacturer's instructions, but it still does not work. Of course, it started malfunctioning just after the one-year warranty had expired, and when I called the Crockpot company, they basically said I am out of luck. Very disappointed in what used to be a quality company. I would not recommend purchasing this item. I will be going back to the same brand I had before which lasted for over 20 years.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Support Team

Hello!Thank you very much for your feedback!We are very sorry to hear about this situation - here at CrockPot, we make our products with the highest quality materials and we expect them to last!With proper care and use our products are able to last for many years. However, we cannot guarantee that after the warranty period ends the unit will be operating without any problems. Even then, we always try to provide our consumers with replacement parts and ways to try to fix the issue, but it is not always possible.We appreciate you taking the time to provide us with your thoughtful feedback. We greatly value our consumers’ insights, which are collated and shared with our product development teams for consideration.We hope that this experience will not destroy the trust placed in our brand.If you have any more questions, issues or something you would like to share with us, please reach out to us directly via our official CrockPot "Contact Us" website or through LiveChat and we will be happy to provide you with all the help you may need. We’re available Mon.-Fri. 9am -5pm Eastern Time.Thank you and please stay safe!CrockPot Consumer Care

Jul 14, 2025
Reviewer name: JamieF
1 out of 5 stars
1 out of 5 stars review

Stopped Working

In just over a years time, this slow cooker has completed stopped working. Although it gets to slightly warm it does not cook at all any longer. I have always had Crock-Pot slow cookers and this was a replacement for one that finally broke after years of use, so to say that I am disappointed is an understatement. It really sucks when you are trying to cook for your co-workers and when you bring it in and set it up and are unable to serve any food. Not only did we have to order in something for our special luncheon but had to throw out all of the food that was in there. So not only am I out the Crock-Pot but I got to purchase lunch twice!

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Support Team

Hello Jamie,<br /><br />Thank you for reaching out and for sharing your feedback on our Programmable 7-Quart Slow Cooker. We’re truly sorry to hear how the slow cooker’s malfunction affected your luncheon and caused such frustration. That’s certainly not the reliability or performance we strive to deliver, and we fully understand your disappointment. Your feedback highlights a serious concern, and we want to assure you it’s being reviewed by our team. We’re committed to quality and consistency, and experiences like yours help us identify where improvements are needed.<br /><br />If you require assistance or have more feedback, please reach out to us directly via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time.<br /><br />Thank you! <br />Crockpot Consumer Care.

Mar 18, 2023
Reviewer name: Watacrock
1 out of 5 stars
1 out of 5 stars review

have one that the pot developed a crack

Saw one on Sam’s club website for $39.99 plus free shipping I filled out the order and it said “ out of stock “ Waited 3 weeks and then it said we now can place your order The price is now $49.99 and $4 charge just to pick it up from the warehouse

Helpful?70C14TBCGG5E13883002979
Apr 18, 2025
Reviewer name: Lawrene
1 out of 5 stars
1 out of 5 stars review

Dangerously HOT on the outside

I love the size, price and functionality... BUT.... the outside (aluminum casing) gets super HOT. Seems dangerous. I certainly cannot use for entertaining, as I don't want to risk anyone getting badly burned by rubbing against it. I own other crockpots... and they all have insulation so the outside doesn't get hot...so I am wondering if this is just a bad design.... or a faulty machine. I am unable to use the case, as the outside shell would melt the case... and would burn me as I put it in the case.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Support Team

HelloThank you for taking your time to post this review. We are sorry to hear that you are not fully satisfied with our Crock-Pot 7-Qt. Cook & Carry Digital Countdown Slow Cooker with Carry Bag. The outside casing of the unit will get warmer as you cook food in our Slow Cooker. However, if your unit is not heating up correctly, please contact us directly so we can assist you further. You can reach us via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe!CrockPot Consumer Care