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Customer reviews for Crock-Pot 7-Qt. Cook & Carry Digital Countdown Slow Cooker with Carry Bag for
Crock-Pot 7-Qt. Cook & Carry Digital Countdown Slow Cooker with Carry Bag
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4.6 out of 5 stars
stars
1,759 ratings627 reviews
  1. 5 stars83% (1,460)
  2. 4 stars8% (132)
  3. 3 stars2% (42)
  4. 2 stars2% (34)
  5. 1 star5% (91)

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Showing 181-190 of 627 reviews
Jul 20, 2023
Reviewer name: AmberBNA
2 out of 5 stars
2 out of 5 stars review

Faulty Machine, Wasted Food

The Crockpot is a dependable staple in the average American household. My old one finally bit the bullet, so I bought this model which appears to be an exact, just newer, duplicate of my old one. My favorite feature is the "keep warm" function as it keeps your meat warm but doesn't overcook it. Used it twice now, both times it has turned OFF when the cook time ends. Now I'm up to $50 in ruined food and I am super disappointed. I need to return this faulty machine!

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Brand Team

Hello, We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them to last. For direct assistance, please give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to assist you.

Jan 9, 2024
Reviewer name: Shannon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Strap broke on first usage

Carrying bag strap

Helpful?70C14TBCGG5E13883002979
Nov 4, 2023
Reviewer name: Sad63
1 out of 5 stars
1 out of 5 stars review

Too Hot! New Technology

Crockpot is way to hot on the outside! I guess they are made different from years past! Modern technology! Can’t return it because I had it to long before I used it. I should I just bought a new insert for my old one. Do not get rid of an old one for a new one. Not the same!

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Brand Team

Hello <br />Thank you for taking your time to post this review. <br />We are sorry to hear that your Crock-Pot 7-Qt. Cook &amp; Carry Digital Countdown Slow Cooker is not heating correctly. This is not the experience we want you to have with one of our units. <br />Please contact us directly so we can assist you further. You can reach us via our official CrockPot &#34;Contact Us&#34; website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.<br /> <br />Thank you and please stay safe!<br />CrockPot Consumer Care

Apr 19, 2023
Reviewer name: Heidi
1 out of 5 stars
1 out of 5 stars review

Outside burning hot

Bought this to replace my old crockpot as the crock part was scratched up. Using it for the first time today and the outride metal is so hot if you were to touch it for a few seconds you would burn yourself. I do not trust it even being near its own cord for the fear it will melt. Will be returning it.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Brand Team

Hello. Thank you for taking your time to post this review. We are sorry to hear about your experience. If there is anything we can do for you, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care

May 9, 2023
Reviewer name: dweste
1 out of 5 stars
1 out of 5 stars review

Problematic with 2 so far

The first one we purchased had a seal that was improperly attached around the lid and needed to be returned immediately after purchasing. The second one we've had worked well for the last month or two and is not not wanting to turn on correctly and we end up with blinking lights and the inability to actually start cooking with it. Going to return this one also. Very disappointing.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Brand Team

Hello.Thank you for taking your time to post this review. We are sorry to hear that your Crock-Pot® 7-Qt. Cook & Carry™ Digital Countdown Slow Cooker is not turning on. We would like to encourage you to contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care

Nov 13, 2024
Reviewer name: Jessica
3 out of 5 stars
3 out of 5 stars review

The carrying case is JUNK!

The carrying case handles are junk and ours ripped within 2 months.

Helpful?70C14TBCGG5E13883002979
reply from CrockPot Support Team

Hello Jessica! We appreciate you leaving the review. We're committed to turning your experience around into a delightful one. If you require our assistance, please contact us using the Contact Us form on the official website or talk to our experts Monday through Friday, 9AM to 5PM ETC, at 1-800-323-9519 so we can help you further. Thank you! CrockPot Consumer Care

Jan 27, 2023
Reviewer name: Mikey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy.

Love it and the way the lid can be secured.

Helpful?70C14TBCGG5E13883002979
Jul 15, 2021
Reviewer name: richard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

7 qt slow cooker

product arrived on schedule and was well packaged and in good shape

Helpful?70C14TBCGG5E13883002979
Jun 15, 2019
Reviewer name: Cocheise
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

It cooks evenly and the temperatures are correct.

Helpful?70C14TBCGG5E13883002979
Sep 3, 2022
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product

Love it. The size is just perfect for all my needs.

Helpful?70C14TBCGG5E13883002979