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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 161-170 of 1,574 reviews
Feb 7, 2024
Fine
1 out of 5 stars review

Verified Purchase

Uncomfortable

In my personal opinion after using this product it doesn't hold and keep you dry. And it like waring a diaper from the early 80 when paper diaper first came on the market. I wished I could keep using these. Good price but not very comfortable.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 15, 2021
Deebles62
1 out of 5 stars review

Another Change for the worse

WHY WHY WJY? do companies insist on making changes that are NOT needed. The old design worked and were moderately comfortable. These new ones are too small and leak up the back. I am beyond upset. Bring back the old ones.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 21, 2021
Daughter
1 out of 5 stars review

underwear

This runs much smaller than the previous brand and leaks. Not even in the same class as the previous brand will have to find a new brand for my mother

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback and our apologies for the leakage issues. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Oct 8, 2024
R Navarro
4 out of 5 stars review

Verified Purchase

Good but would be better if bigger.

The are decent quality, however I have puty finger through the sides more than once so you have to be careful putting them on. Secondly, they aren't as large as they claim. I usually wear an XL but these claim they are bigger. I barely fit in these.

Helpful?5GU7CLX9CFHV13881114383
Apr 12, 2023
RCP
5 out of 5 stars review

Verified Purchase

So Far, So Good . . .

More absorbent material than the name brand Ive been using for years that changed!!! I will have to wait until I order more to know IF this product changes the amount of material they use to soak up leakages.

Helpful?5GU7CLX9CFHV13881114383
Jun 7, 2025
Glo
1 out of 5 stars review

Not great product

Absorbent material separates, leaving a void in absorbency areas which causes problems with moisture going into clothes. Sides are also vulnerable to moisture leaks

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Jul 5, 2025
Nanny
3 out of 5 stars review

Verified Purchase

Disposable underwear

The fit is good. I don't believe that they will hold the equivalent of 3 cups. I always add a pad. This allows me to get thru the night even though I still get up 2 to 3 times a night to go to the bathroom. Better than most disposable underpants.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 18, 2021
AH808
1 out of 5 stars review

Sized too small!

I used to buy the S/M underwear, so when this new item came out, I got the M just to be safe. However, it is still too tight! Sizing is MUCH smaller than previous and the padding portion is baggy.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jan 21, 2023
Sarah Brown
5 out of 5 stars review

Verified Purchase

Great service

The Sam’s Club store in Bangor has been out of them for months, so I finally ordered them online. They came pretty quick. They’re exactly what I ordered. Thank you.

Helpful?5GU7CLX9CFHV13881114383
Aug 11, 2021
JMS
1 out of 5 stars review

Very disappointed

I have used the membersmark brand for 4 years and they replaced a great product for a cheaper, less absorbent and ill fitting "new" one. I am so disappointed and frustrated to have to find a new brand. I do not recommend these at all.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning JMS. Thank you for your feedback. Please call our customer service line at 888-301-0332 so we can assist with sizing. We are happy to refund or replace any item you find unsatisfactory until you find the best size.