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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 151-160 of 1,574 reviews
Jul 9, 2021
KY
1 out of 5 stars review

Sizes are wrong

My mom wears size 4 and weighs 100 pounds. The Small or Medium did not fit (too small). In addition, the new material does not stretch. These new underwear or made for small girls, not adult women.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Afternoon KY! Thank you for your feedback. The new Women’s Medium should fit waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mom.

Jul 13, 2021
Lynn
1 out of 5 stars review

New sizes run very small

I'd been buying S/M for my Mom and they were perfect. I bought size M in this new style and they barely fit her. They don't stretch like the old style and she said they are uncomfortable. I do not recommend this product.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

HI Lynn! Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Jun 20, 2022
Lola
4 out of 5 stars review

Verified Purchase

Sizing runs small, but still like them

My mom likes them and these are barely noticeable under clothing. She normally wears a small, but these were snug pulling them up. My next order will be a medium.

Helpful?5GU7CLX9CFHV13881114383
Nov 4, 2021
BJ
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 13, 2021
Nels
2 out of 5 stars review

Not satisfied with newer design

The quality and the sizing have deteriorated considerably. I have been buying these for for my wife for several years and she is now very disappointed.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Nels. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

May 7, 2025
Arty D
4 out of 5 stars review

Verified Purchase

Dry, but a little tight at times.

They do the job well. However, the fit is inconsistent. Some fit fine, while others seem to be a little snug. We may try the next size up when more are needed.

Helpful?5GU7CLX9CFHV13881114383
Apr 18, 2024
LSikes
5 out of 5 stars review

Verified Purchase

Good product

My mom has issues and disabled. Being a caregiver is stressful and lonely since I don't have help and Medicare will not pay. I don't make much money. I spend about $100 per month on these. I can save money because of price, quality, and quantity.

Helpful?5GU7CLX9CFHV13881114383
Sep 23, 2021
Grandma Sparrow
2 out of 5 stars review

More coverage on the backside!

I like the softness of these but the medium fits like a small. There isn't enough coverage of the backside. I know there are others with the same problem I'm sure. Reconstruct the backside and the size.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. Thank you for your helpful feedback. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Nov 5, 2021
ClubShopper4
1 out of 5 stars review

Run VERY small!

Bought these for my mother-in-law because they were a good deal cheaper than Depends. I "usually" like Members Mark products but these do not cut it! According to my MIL, these don't even cover her butt they're so small. Guess it wasn't cheaper!

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 5, 2021
Sandra 39
1 out of 5 stars review

Size is not the same!

I have bought this for a long time now, however the last box I bought in size large I thought I gained 10 lbs!! They were so tight around my waist they rolled down to the middle of my stomach. Why oh why did you change them?

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Hi Sandra! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.