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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 1-10 of 1,574 reviews
Aug 23, 2025
weathers
5 out of 5 stars review

Verified Purchase

Excellent Product, surprised me

I send these to my aunt in Ohio and she loves these. One time, her size was sold out and I sent her the other name brand that sams sells. She didn't like the fit, and she didn't the absorbency capacity. She loves these, and I discovered I can order on line and send them cheaper than mailing UPS

Helpful?5GU7CLX9CFHV13881114383
Aug 14, 2025
busymom
5 out of 5 stars review

Verified Purchase

Comfortable and perfect fit

Exactly what I was looking for at a reasonable price Bought it after hip surgery and very comfortable for sure. Comfortable fit. Highly recommend this product

Helpful?5GU7CLX9CFHV13881114383
May 10, 2026
Miss D
5 out of 5 stars review

Verified Purchase

Well made and comfortable

I tried these because they were much cheaper than Depends at the grocery store. These are so soft and don’t shred like Depends. The padding in these don’t come apart like the Depends. I recommend you use a size smaller than you would with Depends also.

Helpful?5GU7CLX9CFHV13881114383
Dec 29, 2025
WarHawk
5 out of 5 stars review

Verified Purchase

New User, Best I've Found

I've had stress incontinence occasionally for many years. I'm a 62yo disabled female 5'2" 138-145# normally. I've tried other brands occasionally & these by far are the best fitting (M) & most comfortable I have found. Even better than pads (tried multiple, even reusable) none of which ever seemed to stay in place or make me feel secure in day to day situations. These feel very much like regular underwear to me. Soft, comfortable, well fitting but not too tight around waist or leg openings. I'm prone to wear leggings & it isn't obvious to anyone that I'm wearing a diaper & it doesn't feel like one. The pricepoint for someone on a low fixed income is great as well.

Helpful?5GU7CLX9CFHV13881114383
Jan 12, 2026
Jackrenee
4 out of 5 stars review

Verified Purchase

Oh Happy Day “No more sneezing mishaps” 😉😉

Product is true to size as advertised. Product performs as promoted. Not happy I need product, but sincerely happy it's available.

Helpful?5GU7CLX9CFHV13881114383
Apr 11, 2022
NA
2 out of 5 stars review

Verified Purchase

Have You Changed Manufacture??

Product has changed. The panty isn’t as strong as in the past and isn’t as absorbent. The panty part around the legs actually shreds. Pulling them on, I have actually poked my finger through the side of the panty. Have you changed companies? I do like the smaller packaging though

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Dec 6, 2025
Lisa
1 out of 5 stars review

New Change Went From Best to Worst

I have been using these for approximately 20 years now and they have always been the absolute best on the market including the Depends brand. But apparently they have recently changed them. I noticed this last box were thinner, but thought they had improved the absorbency material. Then I thought, since I had gained a few pounds that my normal size had become too tight, and that was the cause for all the sudden leakage, but sadly the larger size leaked just as bad. Morning full weight went from about 3 lbs down to 1/2 lb. That is the amount of absorbency that they have lost with this new change. Please return to the high-quality product that these were before the changes because honestly if I’m having to wash bedding every day, I don’t need to buy these at all.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Lisa,. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Feb 1, 2022
samsshopper
1 out of 5 stars review

Verified Purchase

Don't waste your money

If I could rate this with zero stars, i would. These must be made by a different manufacturer than the previous versions of this product. They are skimpier and smaller and the absorbtive material in the crotch tears easily. Because the fit is too small, it is easy to have "explosions" which make a big mess in a person's chair or bed. I strongly discourage this product and am very disappointed in Member's Mark for putting their label on it and in Sam's for selling it.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 4, 2022
Irene
1 out of 5 stars review

Verified Purchase

SIZING CHANGED DRAMATICALLY!!!

I have always gotten these adult diapers for my 91 y/o mom who weighs 88 pounds. They worked beautifully. I double-checked her newest box of diapers to make certain I did not receive a box of kid diapers...They are SO tiny now!!! She has a VERY hard time pulling these on and off. I will definitely be wanting my money back for the 2 boxes I bought!!! I sure WISH manufacturers wouldn't change a good thing!

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Irene. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 27, 2024
Dismayed Mary
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.