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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,589 ratings1,591 reviews
  1. 5 stars80% (4,447)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

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Showing 1-10 of 1,591 reviews
May 10, 2026
Reviewer name: Miss D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well made and comfortable

I tried these because they were much cheaper than Depends at the grocery store. These are so soft and don’t shred like Depends. The padding in these don’t come apart like the Depends. I recommend you use a size smaller than you would with Depends also.

Helpful?5GU7CLX9CFHV13881114383
Aug 3, 2026
Reviewer name: E Bollinger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mom loves these

They didn't carry the brand I needed in store. Decided to try the store brand. Best decision I could have made. Mom loves these. She said they are so soft and it's just like wearing regular underwear. They are also super absorbent and no leaks!! Will be buying these from now on.

Helpful?5GU7CLX9CFHV13881114383
Aug 23, 2025
Reviewer name: weathers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Product, surprised me

I send these to my aunt in Ohio and she loves these. One time, her size was sold out and I sent her the other name brand that sams sells. She didn't like the fit, and she didn't the absorbency capacity. She loves these, and I discovered I can order on line and send them cheaper than mailing UPS

Helpful?5GU7CLX9CFHV13881114383
May 26, 2023
Reviewer name: Jafoimo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fit more like panties than some other brands.

It was a humbling change for my great aunt of 97. These not only helped her regain her dignity and minimize the mess when she didn’t quite make it, but she says they fit and wear almost like panties. No chafing or bunching, which is a huge bonus. She is not happy that she needs them, but she is happy that they don’t make her feel like she is wearing a diaper. Take it from her, these will make the transition easier.

Helpful?5GU7CLX9CFHV13881114383
Sep 9, 2026
Reviewer name: Vee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Should I rip them apart ?

Most of them are useable, about 7 or 8 are stuck together and I don't want to pull them apart to put them on, afraid they will rip. Pretty absorbent no leaks.

Helpful?5GU7CLX9CFHV13881114383
Oct 25, 2022
Reviewer name: Will
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My Elderly Mother Is Very Pleased

They fit my elderly mother well. She also states comfortable. Such a huge savings - I'm a Plus member, so free shipping. I order online, 2 pkg's of the 84 count Large, and delivered within a couple of days to my front porch. My mother is satisfied, and it's saving her a very significant amount of money, plus her "helper" and/or myself, aren't constantly going to store to buy more for her - which they are often not available in her size (out of stock). I love SAMS, and it's very beneficial being a Plus Member.

Helpful?5GU7CLX9CFHV13881114383
Apr 11, 2022
Reviewer name: NA
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Have You Changed Manufacture??

Product has changed. The panty isn’t as strong as in the past and isn’t as absorbent. The panty part around the legs actually shreds. Pulling them on, I have actually poked my finger through the side of the panty. Have you changed companies? I do like the smaller packaging though

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Feb 4, 2022
Reviewer name: Irene
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

SIZING CHANGED DRAMATICALLY!!!

I have always gotten these adult diapers for my 91 y/o mom who weighs 88 pounds. They worked beautifully. I double-checked her newest box of diapers to make certain I did not receive a box of kid diapers...They are SO tiny now!!! She has a VERY hard time pulling these on and off. I will definitely be wanting my money back for the 2 boxes I bought!!! I sure WISH manufacturers wouldn't change a good thing!

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Irene. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 6, 2025
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

New Change Went From Best to Worst

I have been using these for approximately 20 years now and they have always been the absolute best on the market including the Depends brand. But apparently they have recently changed them. I noticed this last box were thinner, but thought they had improved the absorbency material. Then I thought, since I had gained a few pounds that my normal size had become too tight, and that was the cause for all the sudden leakage, but sadly the larger size leaked just as bad. Morning full weight went from about 3 lbs down to 1/2 lb. That is the amount of absorbency that they have lost with this new change. Please return to the high-quality product that these were before the changes because honestly if I’m having to wash bedding every day, I don’t need to buy these at all.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Lisa,. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 27, 2024
Reviewer name: Dismayed Mary
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.