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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,565 ratings1,582 reviews
  1. 5 stars80% (4,430)
  2. 4 stars11% (615)
  3. 3 stars4% (204)
  4. 2 stars2% (96)
  5. 1 star4% (220)

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Showing 1-10 of 1,582 reviews
May 10, 2026
Reviewer name: Miss D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well made and comfortable

I tried these because they were much cheaper than Depends at the grocery store. These are so soft and don’t shred like Depends. The padding in these don’t come apart like the Depends. I recommend you use a size smaller than you would with Depends also.

Helpful?5GU7CLX9CFHV13881114383
Aug 3, 2026
Reviewer name: E Bollinger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mom loves these

They didn't carry the brand I needed in store. Decided to try the store brand. Best decision I could have made. Mom loves these. She said they are so soft and it's just like wearing regular underwear. They are also super absorbent and no leaks!! Will be buying these from now on.

Helpful?5GU7CLX9CFHV13881114383
Mar 27, 2025
Reviewer name: MagicBob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than the well known brand

My wife has been using Depends for a couple of years now. She has tried other brands and always went back to Depends. Because of the price, which is significantly lower, I ordered her a box of the Member's Mark product for her to try. She likes the Member's Mark brand better than Depends and will continue with them.

Helpful?5GU7CLX9CFHV13881114383
May 26, 2023
Reviewer name: Jafoimo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fit more like panties than some other brands.

It was a humbling change for my great aunt of 97. These not only helped her regain her dignity and minimize the mess when she didn’t quite make it, but she says they fit and wear almost like panties. No chafing or bunching, which is a huge bonus. She is not happy that she needs them, but she is happy that they don’t make her feel like she is wearing a diaper. Take it from her, these will make the transition easier.

Helpful?5GU7CLX9CFHV13881114383
Oct 25, 2022
Reviewer name: Will
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My Elderly Mother Is Very Pleased

They fit my elderly mother well. She also states comfortable. Such a huge savings - I'm a Plus member, so free shipping. I order online, 2 pkg's of the 84 count Large, and delivered within a couple of days to my front porch. My mother is satisfied, and it's saving her a very significant amount of money, plus her "helper" and/or myself, aren't constantly going to store to buy more for her - which they are often not available in her size (out of stock). I love SAMS, and it's very beneficial being a Plus Member.

Helpful?5GU7CLX9CFHV13881114383
Feb 1, 2022
Reviewer name: samsshopper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't waste your money

If I could rate this with zero stars, i would. These must be made by a different manufacturer than the previous versions of this product. They are skimpier and smaller and the absorbtive material in the crotch tears easily. Because the fit is too small, it is easy to have "explosions" which make a big mess in a person's chair or bed. I strongly discourage this product and am very disappointed in Member's Mark for putting their label on it and in Sam's for selling it.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 6, 2025
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

New Change Went From Best to Worst

I have been using these for approximately 20 years now and they have always been the absolute best on the market including the Depends brand. But apparently they have recently changed them. I noticed this last box were thinner, but thought they had improved the absorbency material. Then I thought, since I had gained a few pounds that my normal size had become too tight, and that was the cause for all the sudden leakage, but sadly the larger size leaked just as bad. Morning full weight went from about 3 lbs down to 1/2 lb. That is the amount of absorbency that they have lost with this new change. Please return to the high-quality product that these were before the changes because honestly if I’m having to wash bedding every day, I don’t need to buy these at all.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Lisa,. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Oct 27, 2024
Reviewer name: Dismayed Mary
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed in New York

I always purchase Depends - Size Small (92 Count) from Sam's and have been very pleased with the product. So when I saw that Sam's had a Member's Mark Incontinence Underwear - Small (96 Count) and what appeared to be exactly the same, at a far better price, I purchased them also. Needless to say, while I purchased the same size and amount, the Member's Mark would not fit a small doll let alone and adult. I will donate them to a women's shelter in hopes that someone can use them but truly, I will be extremely cautious in purchasing anything different or new in the future.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Mary, We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 16, 2022
Reviewer name: JoAnne Wright
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

UNHAPPY GOLDEN AGE LADY

Since Member's total Protection Incontinence Underwear for Women, changed their product, I have never been happy with the change, they are cut entirely too small in the back panel and makes you feel like you are wearing a bikini and I know I am too old for this style cut as it is. I have even gone up a size larger and still the same fit. This new style is pink and the old style that I liked were a peach color. I am not particular with color only the fit. I have tried Depends and did not like them as they were cut too short to fit up to the waist, I always liked your peach colored ones better. It would be the perfect scheme not to have to wear them but life has its changes. Why can't they design them to fit like a pair of simple old fashion briefs for us Golden Age Women!!!!

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning JoAnne. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 4, 2022
Reviewer name: Irene
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

SIZING CHANGED DRAMATICALLY!!!

I have always gotten these adult diapers for my 91 y/o mom who weighs 88 pounds. They worked beautifully. I double-checked her newest box of diapers to make certain I did not receive a box of kid diapers...They are SO tiny now!!! She has a VERY hard time pulling these on and off. I will definitely be wanting my money back for the 2 boxes I bought!!! I sure WISH manufacturers wouldn't change a good thing!

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Irene. We are sorry to hear about your mom's experience with sizing as we want our underwear to fit and perform their best for her. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.