Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

Member photos

  • +67 images
Sort by |
Showing 171-180 of 1,574 reviews
Jul 5, 2025
Nanny
3 out of 5 stars review

Verified Purchase

Disposable underwear

The fit is good. I don't believe that they will hold the equivalent of 3 cups. I always add a pad. This allows me to get thru the night even though I still get up 2 to 3 times a night to go to the bathroom. Better than most disposable underpants.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

May 7, 2025
Arty D
4 out of 5 stars review

Verified Purchase

Dry, but a little tight at times.

They do the job well. However, the fit is inconsistent. Some fit fine, while others seem to be a little snug. We may try the next size up when more are needed.

Helpful?5GU7CLX9CFHV13881114383
Nov 15, 2021
Neil
1 out of 5 stars review

Update is no good

The updated product is a poor fit, and very uncomfortable. It feels rough, hard and chafes. I will be returning the box and forced to switch to the much more expensive name brand since I cannot use this.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Neil. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 7, 2024
Fine
1 out of 5 stars review

Verified Purchase

Uncomfortable

In my personal opinion after using this product it doesn't hold and keep you dry. And it like waring a diaper from the early 80 when paper diaper first came on the market. I wished I could keep using these. Good price but not very comfortable.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 23, 2021
Grandma Sparrow
2 out of 5 stars review

More coverage on the backside!

I like the softness of these but the medium fits like a small. There isn't enough coverage of the backside. I know there are others with the same problem I'm sure. Reconstruct the backside and the size.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning. Thank you for your helpful feedback. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Jan 21, 2023
Sarah Brown
5 out of 5 stars review

Verified Purchase

Great service

The Sam’s Club store in Bangor has been out of them for months, so I finally ordered them online. They came pretty quick. They’re exactly what I ordered. Thank you.

Helpful?5GU7CLX9CFHV13881114383
Aug 18, 2021
AH808
1 out of 5 stars review

Sized too small!

I used to buy the S/M underwear, so when this new item came out, I got the M just to be safe. However, it is still too tight! Sizing is MUCH smaller than previous and the padding portion is baggy.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Jul 25, 2021
Gaby
2 out of 5 stars review

First time buyer...will not buy again

I purchased these for my mom based on the almost five stars rating. My mistake was not reading the recent reviews. They are way too small, not what she expected. Will go back to Tena or some of the other brands. Will return them tomorrow.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Hi Gaby. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

May 22, 2023
Peaches
5 out of 5 stars review

Verified Purchase

Comfortable

Bought these for my mom and she says they’re great. She is very confident wearing them when going out. They are strong and comfortable and perfect fit. She recommends them.

Helpful?5GU7CLX9CFHV13881114383
Dec 3, 2023
TCNETN
5 out of 5 stars review

Verified Purchase

A great help for me as a caregiver to my wife.

I use these for my wife who has dementia. They do a great job of containing her bowel movements. She does go to urinate, but on ocassion she pees in this underwear, and they contain a lot of liquid without leaking.

Helpful?5GU7CLX9CFHV13881114383