The cake was delicious and very fresh. I wish there were more options of frosting colors online to choose from.

Absolutely perfect for our family reunion combo celebration Birthdays and Wedding Anniversaries. Thank you!!

I ordered this cake for my mom’s 70th birthday party. I was able to do the customizations I wanted and it was delicious. Everyone loved it.

Top of cake looked nothing like what was pictured online. Very disappointed. Photos below of what I ordered vs what I got.

It was a good cake great price. The decorations could have been a little better. But i would definitely reorder

The trim was the incorrect color and shape, filling was the incorrect cake type, and the photo for which we dropped off was not even included even though the picture with the order number was still behind the counter. The writing order on had parentheses of "photo cake". They ruined my daughter's 21st birthday with the photo that I have worked for hours on getting perfect for the decoration. I was only giving a $20 gift certificate even though I have screenshots for proof of my order. They told me what they read on the screen when they made. They apologize that it was their fault for not updating the photo picture that was dropped off many days prior. They took away the shine of the party, and I'm very upset and will never order it another cake from Sam's Club again. Everyone at the party told me they messed so many people's cake orders of that I should have never have ordered there. Great value for what?!

Ordered a cake online for graduation party. Wanted the whipped frosting, limited to white, and red colors only. Fine. Decorating looked professional, but the white frosted cake had white lettering on it, absolutely zero contrast between the cake and the lettering. It was possibly my own error for not checking the box for black lettering, but could I have gotten a call from someone in the bakery verifying the choice? The cake was marble and it was delicious, lots of compliments on the flavor of the cake and icing. It's just the decorating and the color choices that should give you pause while ordering online.

i bought last week for my mother 81st birthday. i bought a half sheet the cake itself was great. decorating was perfect and frosting not too sweet. ( 5 stars) only negative is no one in bakery after a certain time no one to help or make suggestions after 3pm talked to a maintainance man actually he was very helpful and made sure order was put in.

This was my first time using the online cake ordering. I don't like being limited on color choices. I have been ordering cakes and cupcakes regularly for my group for years. The color choices from the in-store boards need to be available. With so many home events since covid, cake/cupcake orders really made celebrations quick, easy and safe.

Much better than the last