[This review was collected as part of a promotion.] I was prepared to dislike this washer as my old one has been with me since we purchased this house. I was a little confused with the operations instructions but luckily my grandson was able to make sense of them for me. I find that it cleans better with a lot less noise. I am able to wash my bedding and not make a trip to the laundry down the street. I admit I am not one for new technology but this time i'm glad I let my daughter talk me into this machine. So far so good.

Absolutely terrible. First, running a load, it wouldn’t drain and started blinking like crazy, after it said it was complete, the clothes would come out dripping wet, I was ringing out the clothes of water. I would try again. 4 hours later and same thing. I ended up unplugging washer with all clothes on there and running another load and after 6 hours, bingo! Then, it did the below (see images) with the detergent and ruined this towel. Absolutely awful machine

[This review was collected as part of a promotion.] I have purchased many higher end LG products and been very satisfied. For that reason I felt good about purchasing the base LG washer for a rental property. This machine doesn’t clean. I have pulled clothes out with not just stains but actual dirt still there. Very unhappy wouldn’t recommend

This washer is horrible. It doesn’t fill enough water. If you hit the normal cycle, it only fills the bottom quarter of the drum and I tried as states in the book to add more water with the deep fill option but then it changes the mode and still no agitation. Your clothes are just floating around in the water. Theres no “turbo” agitation” it does these slow half turns. The clothes are where you left them. Oh and the time when you chose the normal cycle the top half of the clothes are still dry. Some times I have had to run through twice. It can’t handle a blanket. The “agitator” moves even slower. Scented beads don’t even dissolve in the normal wash since there is no water. Horrible.

Our machine is 6 months old and we are pleased with its operation. WE did have some problems at the outset but they were resolved by the LG agent. If you push the hood lock button the washer will not operate any function. This was covered in the manual but possibly not explicit enough. The other problem was caused by the installer by not leaving enough slack in the hose.

[This review was collected as part of a promotion.] I bought this washing machine a couple of months ago and am absolutly delighted with it. The inside drum is actually deeper than the old 4. cubits were. I know this because I have to reach more to get all the clothes out. It cleans so much better than I expected, using less water. And the spin cycle almost dry's my clothes so it is saving me money on the dry time in the dryer.

I bought this washer, last month, because my old washer, finally broke down after 13 years. I am very pleased with my purchase. I love the way the machine alerts me, with the chimes, about the different cycles, it goes through. I sincerely hope it lasts as long as my other machine did.

Have had this machine for several months. As the other reviewer mentioned, there is not near enough water let into the Normal cycle to even wet the clothes let alone agitate properly. Have tried emailing but the site freezes when Submit is pressed. Was under the impression an automatic washer did not need to be babysat.

It’s good to have clear lid on top. Is it normal that the partial top of the load doesn’t get wet with normal cycle? Generally, only the cloth along the agitator is like washed but the rest floats on the same spot and hardly rotates. It says “Deep Fill option allows you to add extra water to any cycle with the touch of a button, but “normal” cycle doesn’t get Deep Fill, the machine cancels that function, so I have to choose the option from other cycles. Spin is good.

Regular cycle doesnt add nearly enough water, clothes dont even get fully wet, let alone submerged. Have to use extra fill. No matter how items are loaded, they are usually a tangled wad upon completion. Add the chiming!! What good is it to have a quiet cycle if the thing dings a million times trying to get cycle adjusted correctly (b/c detergent cant be loaded at start, empties immediately onto dry clothing leaving big residue blobs b/c again, not enough water is used). And the cycle done song! Forget if there is a small child (or anyone) sleeping, its alarm clock loud w/o adjustment. HATE it!