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Customer reviews for Selectivend Advantage Plus Combo Snack & Drink Vending Machine for
Selectivend Advantage Plus Combo Snack & Drink Vending Machine
3.7 out of 5 stars
stars
83 ratings57 reviews
  1. 5 stars52% (43)
  2. 4 stars18% (15)
  3. 3 stars2% (2)
  4. 2 stars5% (4)
  5. 1 star23% (19)

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Showing 41-50 of 57 reviews
Aug 5, 2020
Reviewer name: Mor2000
4 out of 5 stars
4 out of 5 stars review

Great machine, but one flaw

This a great machine. The problem is that people can reach the products through the dispenser...disappointed...

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Mor2000, we appreciate you taking the time to post your review from when you originally purchased your machine. We understand time has gone by, but ask that you please call us at 800-323-8793 to discuss the issue you were experiencing. Please reference this review. Thank you.

Aug 1, 2023
Reviewer name: benrie69
1 out of 5 stars
1 out of 5 stars review

Wouldn’t recommend i keep having constant problems with this machine. As soon as one problem gets fixed another one pops up do not buy!

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We appreciate your feedback and ask that you please call us at 800-323-8793 so we can work with you to understand what you were experiencing and to ensure your machine is working properly. Thank you.

May 24, 2023
Reviewer name: VENDING GURU
1 out of 5 stars
1 out of 5 stars review

DO NOT PURCHASE

Constant problems and machine errors out way too often, even with the rebate this machine is not worth it.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We appreciate you submitting your feedback and ask that you please call us directly at 800-323-8793 and reference this review so we can get details of what errors you were experiencing so we can understand what the cause was, and also to make sure we take care of any issues that might still need addressed. For over 90 years we have manufactured quality vending machines and have taken care of our customers. We apologize that you didn't have a positive experience and want to make sure you're taken care of. Please call us. Thank you.

Aug 31, 2021
Reviewer name: TQV
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

New Machine

The machine came in good condition and is currently working well. The only reason I didnt give this a five star is because I had an issue with the shipping company who was not very accommodating when it came to scheduling the delivery.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

TQV, thank you so much for taking time to post your review. We apologize the freight company caused some accommodation issues with the delivery from when you originally purchased your machine. We trust all is well since that point. Please call us at 800-323-8793 if we can ever be of assistance. Thank you.

Jun 24, 2019
Reviewer name: MikeBen
5 out of 5 stars
5 out of 5 stars review

Great Machine!

This is the 2nd machine(have had this one for 4 months) that we have purchased in 2-3 years. We have never had a problem with either one. Great features. Offers a wide variety of choices and has a great rebate program for the products.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

MikeBen, your participation in the Sam's Club vending program is greatly appreciated. Thank you so much for taking the time to post your review from when you originally purchased. Please call us at 800-323-8793 if you ever need us. We'll be here to help. Thank you.

Apr 30, 2024
Reviewer name: Senio
2 out of 5 stars
2 out of 5 stars review

"No Sale" errors weekly

Overall the machine is decent when it works. After every time the machine is loaded and cash is collected i get a "no sale" error which stops the machine from working. To fix this issue i need to make another trip to the machine to fix an issue which shouldn't be happening to a 3 month old new machine. Support isn't much help since i cant get ahold of anyone to help, searching online doesn't have much, their website talks about the error but its not the same issue I'm having. Overall disappointed in spending so much money and dealing with a issue every week. Seems like buying used/different brand would have saved me from a repetitive issue.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Senio,Thank you for sharing this. In speaking with our technical support management a "No Sale" message could be caused by a couple of reasons. We want to get this matter resolved for you so you can use your machine as intended and without disruption. Please call our Sales Support Department at 800-323-8793 and ask to speak with Tom at ext. 8400, or email us at clubsales@selectivend.com . We want to directly get you connected to a service tech. We're confident we can quickly get the resolution identified. Please call or email us at your earliest availability. Thank you.

Nov 7, 2018
Reviewer name: Melissa
1 out of 5 stars
1 out of 5 stars review

no warranty!

I bought this in sept 2016. 2 years and 1 month later it stopped accepting coins and giving change. It still accepts dollar bills and works otherwise. There is no warranty after 30 days since it was purchased from Sams. And if it was purchased from an independent sales person, they could've possibly extended the warranty, which would've been one year.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Melissa, thank you for contacting us. The machine does come with a 1-Year parts warranty and we also give lifetime toll free support. You did have a 1-Year parts warranty which would have ended in September 2017 if you purchased it in September 2016 as you noted. The 30-Day policy that you also referred to is the Sam's Club return policy for vending machines, which is completely different than the Manufacturer parts warranty. If the coin mechanism is not accepting coins there's a possibility the sensors that validate the coins as real are dirty from 2 years of use and simply needs cleaned. That's a very simple process that we can walk you through over the phone. If the coin mechanism truly needs replaced we do have a Parts Department that can assist with that as well. It would be best for you to call so we can diagnose the situation. Our number is 1-800-323-8793 and our office hours are Monday - Friday from 8 AM - 5 PM CT. Please call us so we can help you. Thank you!

Sep 15, 2021
Reviewer name: Dominican House of beauty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Work like a champ

Nice machine

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Since 1931 we have manufactured vending machines from our Des Moines, Iowa facility and truly appreciate your positive feedback regarding your combo vending machine purchase. If we can be of any help please call us at 800-323-8793. Thank you.

Jun 30, 2019
Reviewer name: Cris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gerat product

Just bought this Love it.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Cris, been some time since you took the time to post your review but we want you to know we sincerely appreciate it and are glad you love your machine. We're here to help, so please call us at 800-323-8793 if we can ever help you out. Thank you.

May 7, 2019
Reviewer name: KATHIE
5 out of 5 stars
5 out of 5 stars review

Great machine!

We have had this machine for a month now and it looks and works great! Easy to setup and maintain.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Kathie, thank you for taking the time to post your review from when you originally purchased your combo machine. We're here to help, so always call us at 800-323-8793 if you need us. Thank you.