Marvin, thank you choosing the Advantage Plus Combo Machine and for taking time to post your review. Your business is greatly appreciated. We're happy you're enjoying the Advantage Plus Combo Machine and the customer support as well. We have been manufacturing vending machines in Des Moines, Iowa since 1931 and have partnered with Sam's Club for the past 25 years so their members can purchase quality vending machines. Be sure to take advantage of the product rebate as well. You have 6 months from the date of purchase to buy all the snack and drink products and submit the receipts at once for full reimbursement. It's truly a great value as the cost of all the products at Sam's Club is about $1,000 and you get fully reimbursed for it all. If you ever have questions about the rebate or your vending machine please don't hesitate to call us at 1-800-323-8793. We'd be happy to help. Thank you!

SnackaSnackaMan, Thank you so much for your wonderful review! We're thrilled to hear that our machines have been performing flawlessly for you, and satisfying so many of your customers each month. Your feedback about the price point and the support from our factory team is greatly appreciated. Your recommendation means a lot to us, and we look forward to continuing to serve you. Thank you again for your kind words and for being a valued member-customer. Please call us at 800-323-8793 if you ever need us. We'll be happy to help. Thank you!

Thank you for submitting your review. We apologize you were experiencing constant problems as that is not the customer experience we expect and is not reflective of our 92 years of catering to the vending industry. Our card reader partner had EMV regulation changes that resulted in an extended period of high call and email volume to our customer support team, which affected our customer support levels. If you are still in need of any help please call us at 800-323-8793 so we can ensure we have everything taken care of for you. Thank you.

We appreciate your feedback and ask that you please call us at 800-323-8793 so we can work with you to understand what you were experiencing and to ensure your machine is working properly. Thank you.

Tom, thank you so much for taking time to post a review. We greatly appreciate it, and are happy to hear you're enjoying your Advantage Plus combo vending machine. Definitely a lot of snacks that make up the product rebate, so spread out the purchase of them over the 6-month period allowed to submit your rebate. Always contact us at 800-323-8793 if you need assistance of any kind. We'll be happy to help. Thank you!

We appreciate you submitting your feedback and ask that you please call us directly at 800-323-8793 and reference this review so we can get details of what errors you were experiencing so we can understand what the cause was, and also to make sure we take care of any issues that might still need addressed. For over 90 years we have manufactured quality vending machines and have taken care of our customers. We apologize that you didn't have a positive experience and want to make sure you're taken care of. Please call us. Thank you.

Mor2000, we appreciate you taking the time to post your review from when you originally purchased your machine. We understand time has gone by, but ask that you please call us at 800-323-8793 to discuss the issue you were experiencing. Please reference this review. Thank you.

MikeBen, your participation in the Sam's Club vending program is greatly appreciated. Thank you so much for taking the time to post your review from when you originally purchased. Please call us at 800-323-8793 if you ever need us. We'll be here to help. Thank you.

Senio,Thank you for sharing this. In speaking with our technical support management a "No Sale" message could be caused by a couple of reasons. We want to get this matter resolved for you so you can use your machine as intended and without disruption. Please call our Sales Support Department at 800-323-8793 and ask to speak with Tom at ext. 8400, or email us at clubsales@selectivend.com . We want to directly get you connected to a service tech. We're confident we can quickly get the resolution identified. Please call or email us at your earliest availability. Thank you.

Melissa, thank you for contacting us. The machine does come with a 1-Year parts warranty and we also give lifetime toll free support. You did have a 1-Year parts warranty which would have ended in September 2017 if you purchased it in September 2016 as you noted. The 30-Day policy that you also referred to is the Sam's Club return policy for vending machines, which is completely different than the Manufacturer parts warranty. If the coin mechanism is not accepting coins there's a possibility the sensors that validate the coins as real are dirty from 2 years of use and simply needs cleaned. That's a very simple process that we can walk you through over the phone. If the coin mechanism truly needs replaced we do have a Parts Department that can assist with that as well. It would be best for you to call so we can diagnose the situation. Our number is 1-800-323-8793 and our office hours are Monday - Friday from 8 AM - 5 PM CT. Please call us so we can help you. Thank you!