Thank you for taking time to post your review. We're happy that you like your machine, but apologize that you experienced issues with the card reader. Our card reader partner company went through changes with EMV compliance regulations and caused a high call and email demand to our customer support department. We apologize for the experience you had with getting your card reader up an running, but trust that all is working correctly at this time. If you need any help please call us at 800-323-8793. Thank you.

We appreciate your review and glad the features made you decide to get a second machine as well. Our iVend infrared delivery sensors make a big difference when customers are able to get the snack or drink product they paid for, or get credit to make another selection if their product doesn't successfully dispense. Please be sure to call us at 800-323-8793 if we can ever help you with anything. Thank you.

Praveen, thank you for posting your review for the combo vending machine. We appreciate you choosing Selectivend and Sam's Club for your vending machine needs. Please call our Sales team at 800-323-8793 so we can help you get up and running. Please reference this review when you call. We're available Monday - Friday from 8 AM - 5 PM CT. We look forward to helping. Thank you!

Thank you for your business and for choosing to purchase your 10 combo vending machines through the Sam's Club program. We truly appreciate you coming back over a year later to post your review for the Advantage Plus combo machine. It's a very popular model and comes with an extensive product rebate where you're fully refunded for the purchase of the specified products through Sam's Club. Selectivend has manufactured vending machines in Des Moines, Iowa for 87 years and has closely partnered with Sam's Club for the past 25 years to provide quality vending machines to their Member community. Part of your purchase includes Lifetime toll free support. Whenever you have questions of any kind don't hesitate to call us at 1-800-323-8793 and we'll be here to help. If you're ever near Des Moines, Iowa please feel free to stop by and we'll give you a tour of our manufacturing facility. Thank you!

Cris, been some time since you took the time to post your review but we want you to know we sincerely appreciate it and are glad you love your machine. We're here to help, so please call us at 800-323-8793 if we can ever help you out. Thank you.

Hi Mary, we appreciate your review from when you originally purchased your Advantage Plus Combo Vending Machine. Very happy that you also took advantage of the snack and drink rebate program as it's a great way for Sam's Club members to get a lot of free product after rebate. Please call us at 800-323-8793 if you ever need help with your machine. Thank you.

Your review is greatly appreciated and we're glad the Advantage Plus ADA Compliant Combo Vending Machine was the right choice for your car wash. Please call us at 800-323-8793 if you ever need our help. Thank you.

Though it was 4 years ago when you purchased your combo machine, we certainly appreciate you taking the time to post your review back then. Call us at 800-323-8793 if we can ever help you with anything. Thank you.

We sincerely apologize for your purchase experience. It's certainly not reflective of our historical customer support levels that span over 90 years. Our card reader partner had EMV regulation changes that resulted in an extended period of high call and email volume to our customer support team. Please call us directly at 800-323-8793 if you need help and we'll work hand-in-hand with our customer support team to ensure you are always up and running as you should be. Thank you.

Thank you so much for posting a review, and for your kind words about Scott. He has been with the company for 20 years and is very knowledgeable. We're thrilled that you love your machines, and plan to get more of them. We manufacture a variety of machine sizes and will be ready to help you. Thank you for choosing Sam's Club and Selectivend for your vending needs. Your business is greatly appreciated. Call us at 800-323-8793 anytime as we'll be happy to help. Thank you!