Absolutely terrible purchase. It has been over a month and haven't been able to set up the card reader. The machine did not ship with instructions for activating the card reader. I've sent a dozen emails and filled out paper work several times. I have set up 3 separate accounts and still no body has been able to link my device to my account. Everything is through phone trees and e-mail forms. None of these have been helpful and the customer support people they set you up with when you make and account are just sales reps and don't help with technical issues. The will instruct you to send yet another email to an @activation email account. Absolute shambles of a company.

I bought this machine about two months ago, so far vending machine works, but I have it with the card reader and pay range together which after weeks of thinking it was the card reader not working the technician tested it out and discovered that the card reader was not working because of the pay range, so I contacted the company to only find out they know of this problem. I found that to be a great disappointment after they knew I kept calling them about the card reader not working. They still have not resolved the issue nor contacted me for a credit because it cost more money to have both the card reader and pay range together and I find it ashame I paid for something that does not work nor do they care that it does not work. No refund for the non functioning pay range nor no service tech to come out to try and repair it. Also, one of the three machines came damaged which I was unable to even let them know since I was trying to handle the card reader issue. Furthermore, tech dept and customer will blame other companies for this issue. I would not buy from them or their parent company anymore. The machine is expensive and the rebate program really does not help in costs. The machine is too expensive feels like I went into business just to pay them for the machines.

I bought this product and had issues from day one. I tried to return it but could not get Sam's to respond to my requests. NO ONE will service this machine and it WILL have problems. I am so disgusted with it. We are a nonprofit and this was one huge waste of our precious funds. When it works, it is wonderful but it doesn't much of the time.

This came quicker than stated when I ordered. Works great. Card reader works great. It was a little challenging to set it all up, but we got it done and our employees are happy. The shipper did not put it in place or get it off the truck. That was disappointing. Luckily we had a forklift and an employee handy to help get it off the truck.

Bought this machine 5 months a go. It got damaged in shipping but people in selectivend took care of it right away. This is the second time I am buying their machine. There tec. Support is excellent too. As I said Exceptional people & Exceptional Machine.

Positives: Easy to learn for a first-time vending owner/operator. I've called customer service 3 times. Twice with the credit card reader company and once for the PayRange device company. Both times they stayed on the line with me until all questions answered and the machine was up and running. The credit card reader is a must-have. The online data-tracking system makes monitoring the device super simple and you're never left wondering how the machine is doing. Sales so far for our airline travelers show 35% credit sales, 65% cash sales. Negative: Not the fault of the vending manufacturer at all, but the description on Sam's Club does not tell you that 4 of the drink selections MUST be 12 oz cans. They are in a high-capacity magazine and this allows the most amount of beverage to fit inside. The other 5 selections are fed by coil system so you can put varied sizes in, but fit less quantity. Before receiving the Owner's manual and finding this out, I had planned to put all plastic bottles inside. Operated the vending machine for 2 months now with no breakdowns.

I bought 10 over a year ago... As a vendor, you are "ONLY AS GOOD AS THE MACHINE YOU USE". The company itself has been around for decades. The machine works where if a snack gets suck, it will push another out until it falls, so in some cases the customer might get two instead of one, BUT they will not lose there money and you look like a rock-star vendor. Holds a lot of snacks and drinks and NEVER stops working... Easy to use, easy to program. If your in a Laundromat, or near a bus-stop and they try and use it as a coin change machine and decide not to make a purchase, the machine will dispense dollar GOLD coins so you will never run out of change...

So far i love the machine, works great

Great investment Selectivend was super helpful. Everything has worked out better than planned.

We love these vending machines! Scott, the manufacturer contact, is great to work with! We will be purchasing more of these for ALL accounts with small doorways. They are great machines!