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Customer reviews for Selectivend Advantage Plus Combo Snack & Drink Vending Machine for
Selectivend Advantage Plus Combo Snack & Drink Vending Machine
3.7 out of 5 stars
stars83 ratings57 reviews
  1. 5 stars52% (43)
  2. 4 stars18% (15)
  3. 3 stars2% (2)
  4. 2 stars5% (4)
  5. 1 star23% (19)

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Showing 21-30 of 57 reviews
Mar 27, 2024
Rooterville
1 out of 5 stars review

Great-When it Works and NO SERVICE when it Doesn't

I bought this product and had issues from day one. I tried to return it but could not get Sam's to respond to my requests. NO ONE will service this machine and it WILL have problems. I am so disgusted with it. We are a nonprofit and this was one huge waste of our precious funds. When it works, it is wonderful but it doesn't much of the time.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Rooterville, thank you for submitting your review. We have manufactured vending machines from our Des Moines, Iowa facility for 93 years and build quality products. The Advantage Plus combo machine is a very popular model. We want to figure out what's going on with your machine and get it resolved so you can enjoy using the machine for the reasons you purchased it. Please call 800-323-8793 and ask to speak with Tom at extension 8400 or email us at clubsales@selectivend.com and reference this review please. We will get you taken care of promptly. Thank you.

Feb 17, 2020
Haybar25
5 out of 5 stars review

Great Machine! Great Rebate Program!

I ordered this machine because of the rebate program. It was delivered much sooner than anticipated. The machine was fairly simple to set up. I needed a little help. So far, so good! I saved my receipts for my inventory for the first 6 months and it was very simple to submit them. I recommend this one!

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Haybar25, we're glad you appreciated the snack and drink rebate program. It's truly a great way to get a lot of product for free after rebate. It helps to pay towards a large portion of your machine. While time has gone by since you originally purchased your Advantage Plus Combo Vending Machine, we sincerely appreciate you taking the time to post your review from then. Call us at 800-323-8793 if we can ever be of assistance. We're here to help. Thank you.

Feb 25, 2019
RCS29301
5 out of 5 stars review

Great machine

This is the second machine of the same type I have purchased. What I like most is the sensors that sense when a product drops. This feature alone sets them apart from competitors, and reduces the refunds I have to pay out. I have had No problems with service.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We appreciate your review and glad the features made you decide to get a second machine as well. Our iVend infrared delivery sensors make a big difference when customers are able to get the snack or drink product they paid for, or get credit to make another selection if their product doesn't successfully dispense. Please be sure to call us at 800-323-8793 if we can ever help you with anything. Thank you.

Sep 15, 2021
Dominican House of beauty
5 out of 5 stars review

Verified Purchase

Work like a champ

Nice machine

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Since 1931 we have manufactured vending machines from our Des Moines, Iowa facility and truly appreciate your positive feedback regarding your combo vending machine purchase. If we can be of any help please call us at 800-323-8793. Thank you.

Oct 14, 2022
Si
4 out of 5 stars review

Card Reader Service Horrible/ Machine Great

I would purchase another machine in a heart beat and it has been working great! The card read do not purchase. Purchase from another vendor that is not with Cantalope or Greenlite. Took over a month and a half to get it going and lost sales. One gets the run around trying to setup the readers. Tried to setup readers with other banks to by pass Greenlite and this was not allowed with the reader.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for taking time to post your review. We're happy that you like your machine, but apologize that you experienced issues with the card reader. Our card reader partner company went through changes with EMV compliance regulations and caused a high call and email demand to our customer support department. We apologize for the experience you had with getting your card reader up an running, but trust that all is working correctly at this time. If you need any help please call us at 800-323-8793. Thank you.

Dec 18, 2022
Genao
5 out of 5 stars review

Excellent machine

Our machine arrived 10 days earlier than the expected date. Great. It’s working in perfect condition, we only had problem locating the master sensor since the instructions stated that it was a blue button but it was red. Besides that, very easy to set up. Thanks

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for taking time to post your review. We greatly appreciate it and are happy that all is well with your combo vending machine. If we can help you at any time please call us at 800-323-8793. Thank you.

Feb 20, 2019
kd8
5 out of 5 stars review

Great machine and customer service

We have had two machines for 6 months now. If we ever had any questions, they were quick to help us. Participated in the rebate program and submitted our receipts on time and now waiting on the checks to arrive! Great incentive to purchase this machine and get paid back 100% for some of the items that you are putting into the machine. Selectivend is wonderful to work with!!

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We're always happy to help. Thank you for posting your original review and for taking advantage of the snack and drink product rebate. It truly does cover a huge portion of the machine cost. Thanks again, and please call us at 800-323-8793 if we can ever help you. Thank you.

Sep 9, 2019
LBF Manager
5 out of 5 stars review

Great experience for 1st time vending

Positives: Easy to learn for a first-time vending owner/operator. I've called customer service 3 times. Twice with the credit card reader company and once for the PayRange device company. Both times they stayed on the line with me until all questions answered and the machine was up and running. The credit card reader is a must-have. The online data-tracking system makes monitoring the device super simple and you're never left wondering how the machine is doing. Sales so far for our airline travelers show 35% credit sales, 65% cash sales. Negative: Not the fault of the vending manufacturer at all, but the description on Sam's Club does not tell you that 4 of the drink selections MUST be 12 oz cans. They are in a high-capacity magazine and this allows the most amount of beverage to fit inside. The other 5 selections are fed by coil system so you can put varied sizes in, but fit less quantity. Before receiving the Owner's manual and finding this out, I had planned to put all plastic bottles inside. Operated the vending machine for 2 months now with no breakdowns.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you so much for taking the time to post your review from when you originally purchased. We appreciate you doing so. Please call us anytime at 800-323-8793 if we can help you. Thank you.

Nov 12, 2019
sodasudz
4 out of 5 stars review

simple but nice looking drink/snack machine

We've had this vending machine for 6 months now. Only a couple of glitches. One banged up quarter got jammed in the machine which halted sales for a bit until we could fix. {Easy fix via a youtube video.} Another flaw sometimes a soda will burst when dropped. Not sure if its a can flaw or how it happens. But it sprays and makes a mess. We have about 1+ a month leak. The cold drinks drop behind a door that needs to be pushed in and sometimes people can't figure that out even though it clearly states to push door in. Other than these small issues, the machine works great and is a nice size to offer both drink and snack. We also took part in the Selectivend rebate program and are currently submitting our receipts.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for participating in the free product rebate program and for posting your review from when you originally purchased. Your feedback is greatly appreciated. Call us at 800-323-8793 if you ever need us. Thank you.

Jan 2, 2023
Jack III
1 out of 5 stars review

Looks good but doesn't work

I ordered the machine in October and just got it last week. However the real issue is that it will except coins but not bills or the card. I like how the instructions made everything easy to figure out but the bill reader not working. Also the cash box is stuck and will not come off.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for submitting your feedback. We apologize your machine was only accepting coins and not the bills or credit card. We trust this was figured out and the machine has been working properly, but ask that you please call us at 800-323-8793 if you continue to need help with anything related to your machine. Thank you.