I bought this product and had issues from day one. I tried to return it but could not get Sam's to respond to my requests. NO ONE will service this machine and it WILL have problems. I am so disgusted with it. We are a nonprofit and this was one huge waste of our precious funds. When it works, it is wonderful but it doesn't much of the time.

I ordered this machine because of the rebate program. It was delivered much sooner than anticipated. The machine was fairly simple to set up. I needed a little help. So far, so good! I saved my receipts for my inventory for the first 6 months and it was very simple to submit them. I recommend this one!

This is the second machine of the same type I have purchased. What I like most is the sensors that sense when a product drops. This feature alone sets them apart from competitors, and reduces the refunds I have to pay out. I have had No problems with service.

Nice machine

I would purchase another machine in a heart beat and it has been working great! The card read do not purchase. Purchase from another vendor that is not with Cantalope or Greenlite. Took over a month and a half to get it going and lost sales. One gets the run around trying to setup the readers. Tried to setup readers with other banks to by pass Greenlite and this was not allowed with the reader.

Our machine arrived 10 days earlier than the expected date. Great. It’s working in perfect condition, we only had problem locating the master sensor since the instructions stated that it was a blue button but it was red. Besides that, very easy to set up. Thanks

We have had two machines for 6 months now. If we ever had any questions, they were quick to help us. Participated in the rebate program and submitted our receipts on time and now waiting on the checks to arrive! Great incentive to purchase this machine and get paid back 100% for some of the items that you are putting into the machine. Selectivend is wonderful to work with!!

Positives: Easy to learn for a first-time vending owner/operator. I've called customer service 3 times. Twice with the credit card reader company and once for the PayRange device company. Both times they stayed on the line with me until all questions answered and the machine was up and running. The credit card reader is a must-have. The online data-tracking system makes monitoring the device super simple and you're never left wondering how the machine is doing. Sales so far for our airline travelers show 35% credit sales, 65% cash sales. Negative: Not the fault of the vending manufacturer at all, but the description on Sam's Club does not tell you that 4 of the drink selections MUST be 12 oz cans. They are in a high-capacity magazine and this allows the most amount of beverage to fit inside. The other 5 selections are fed by coil system so you can put varied sizes in, but fit less quantity. Before receiving the Owner's manual and finding this out, I had planned to put all plastic bottles inside. Operated the vending machine for 2 months now with no breakdowns.

We've had this vending machine for 6 months now. Only a couple of glitches. One banged up quarter got jammed in the machine which halted sales for a bit until we could fix. {Easy fix via a youtube video.} Another flaw sometimes a soda will burst when dropped. Not sure if its a can flaw or how it happens. But it sprays and makes a mess. We have about 1+ a month leak. The cold drinks drop behind a door that needs to be pushed in and sometimes people can't figure that out even though it clearly states to push door in. Other than these small issues, the machine works great and is a nice size to offer both drink and snack. We also took part in the Selectivend rebate program and are currently submitting our receipts.

I ordered the machine in October and just got it last week. However the real issue is that it will except coins but not bills or the card. I like how the instructions made everything easy to figure out but the bill reader not working. Also the cash box is stuck and will not come off.