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Customer reviews for Selectivend Advantage Plus Combo Snack & Drink Vending Machine for
Selectivend Advantage Plus Combo Snack & Drink Vending Machine
3.7 out of 5 stars
stars
83 ratings57 reviews
  1. 5 stars52% (43)
  2. 4 stars18% (15)
  3. 3 stars2% (2)
  4. 2 stars5% (4)
  5. 1 star23% (19)

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Showing 11-20 of 57 reviews
Aug 7, 2019
Reviewer name: CBC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice combo machine

This combo machine was purchased and placed inside a church gym/Fellowship Life Center. It's been great providing snacks and drinks in one machine. Saves space and ADA compliant.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Hi CBC, we appreciate you taking the time to login and post your review from when you originally received your combo machine. ADA Compliance and taking up a minimal amount of floor space are two reasons this combo machine is so popular. Please call us at 800-323-8793 if we can help you at any time. Thank you.

Jun 7, 2018
Reviewer name: estraw12
5 out of 5 stars
5 out of 5 stars review

GREAT VENDING MACHINE

I bought 10 over a year ago... As a vendor, you are "ONLY AS GOOD AS THE MACHINE YOU USE". The company itself has been around for decades. The machine works where if a snack gets suck, it will push another out until it falls, so in some cases the customer might get two instead of one, BUT they will not lose there money and you look like a rock-star vendor. Holds a lot of snacks and drinks and NEVER stops working... Easy to use, easy to program. If your in a Laundromat, or near a bus-stop and they try and use it as a coin change machine and decide not to make a purchase, the machine will dispense dollar GOLD coins so you will never run out of change...

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for your business and for choosing to purchase your 10 combo vending machines through the Sam's Club program. We truly appreciate you coming back over a year later to post your review for the Advantage Plus combo machine. It's a very popular model and comes with an extensive product rebate where you're fully refunded for the purchase of the specified products through Sam's Club. Selectivend has manufactured vending machines in Des Moines, Iowa for 87 years and has closely partnered with Sam's Club for the past 25 years to provide quality vending machines to their Member community. Part of your purchase includes Lifetime toll free support. Whenever you have questions of any kind don't hesitate to call us at 1-800-323-8793 and we'll be here to help. If you're ever near Des Moines, Iowa please feel free to stop by and we'll give you a tour of our manufacturing facility. Thank you!

Mar 27, 2024
Reviewer name: Rooterville
1 out of 5 stars
1 out of 5 stars review

Great-When it Works and NO SERVICE when it Doesn't

I bought this product and had issues from day one. I tried to return it but could not get Sam's to respond to my requests. NO ONE will service this machine and it WILL have problems. I am so disgusted with it. We are a nonprofit and this was one huge waste of our precious funds. When it works, it is wonderful but it doesn't much of the time.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Rooterville, thank you for submitting your review. We have manufactured vending machines from our Des Moines, Iowa facility for 93 years and build quality products. The Advantage Plus combo machine is a very popular model. We want to figure out what's going on with your machine and get it resolved so you can enjoy using the machine for the reasons you purchased it. Please call 800-323-8793 and ask to speak with Tom at extension 8400 or email us at clubsales@selectivend.com and reference this review please. We will get you taken care of promptly. Thank you.

May 14, 2024
Reviewer name: T1
1 out of 5 stars
1 out of 5 stars review

Expensive non working card reader and pay range

I bought this machine about two months ago, so far vending machine works, but I have it with the card reader and pay range together which after weeks of thinking it was the card reader not working the technician tested it out and discovered that the card reader was not working because of the pay range, so I contacted the company to only find out they know of this problem. I found that to be a great disappointment after they knew I kept calling them about the card reader not working. They still have not resolved the issue nor contacted me for a credit because it cost more money to have both the card reader and pay range together and I find it ashame I paid for something that does not work nor do they care that it does not work. No refund for the non functioning pay range nor no service tech to come out to try and repair it. Also, one of the three machines came damaged which I was unable to even let them know since I was trying to handle the card reader issue. Furthermore, tech dept and customer will blame other companies for this issue. I would not buy from them or their parent company anymore. The machine is expensive and the rebate program really does not help in costs. The machine is too expensive feels like I went into business just to pay them for the machines.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Hi T1,We appreciate you submitting this. We apologize that a resolution was not properly explained as the PayRange device does absolutely work with our machines. The matter of not having properly explained it to you has been addressed with the management team of our technical support department. If the PayRange device did not have the correct setting we can walk through how to reset it to ensure the card reader and PayRange devices communicate in unison with the machine. Please email us at clubsales@selectivend.com with your full contact information so that we can promptly assist you. Thank you.

Nov 12, 2019
Reviewer name: sodasudz
4 out of 5 stars
4 out of 5 stars review

simple but nice looking drink/snack machine

We've had this vending machine for 6 months now. Only a couple of glitches. One banged up quarter got jammed in the machine which halted sales for a bit until we could fix. {Easy fix via a youtube video.} Another flaw sometimes a soda will burst when dropped. Not sure if its a can flaw or how it happens. But it sprays and makes a mess. We have about 1+ a month leak. The cold drinks drop behind a door that needs to be pushed in and sometimes people can't figure that out even though it clearly states to push door in. Other than these small issues, the machine works great and is a nice size to offer both drink and snack. We also took part in the Selectivend rebate program and are currently submitting our receipts.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for participating in the free product rebate program and for posting your review from when you originally purchased. Your feedback is greatly appreciated. Call us at 800-323-8793 if you ever need us. Thank you.

Feb 25, 2019
Reviewer name: RCS29301
5 out of 5 stars
5 out of 5 stars review

Great machine

This is the second machine of the same type I have purchased. What I like most is the sensors that sense when a product drops. This feature alone sets them apart from competitors, and reduces the refunds I have to pay out. I have had No problems with service.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We appreciate your review and glad the features made you decide to get a second machine as well. Our iVend infrared delivery sensors make a big difference when customers are able to get the snack or drink product they paid for, or get credit to make another selection if their product doesn't successfully dispense. Please be sure to call us at 800-323-8793 if we can ever help you with anything. Thank you.

Aug 23, 2019
Reviewer name: Texas Sams Club Memeber
1 out of 5 stars
1 out of 5 stars review

Broke within the 1st month we had it.

We purchased this vending machine brand new $5,000 from Sam's - within the first month that we bought it the machine stopped cooling our drinks. The machine showed that it was 90 degrees where the soda's were being stored. I called customer service and they did trouble shoot the machine with me and that did not work. So they sent me a part out to replace the compressor or whatever cools the machine. The machine worked for about 2 weeks and then stopped cooling again. I called customer servicer AGAIN and they sent out a repair man to fix the machine. He said the part that was sent out was a used part and that it was defective. He repaired the part and got it to work. About 3 days later the vending machine stopped working/cooling again. It has been almost 2 months now that we have not been able to sale drinks because the vending machine does not cool. We have called customer service almost daily to get someone to repair it and to check on getting a new part. The repair man showed up today and is working to replacing the defective part - however he pointed out to us the part that was shipped was once again a "Used Part" - so issues may arise again. Uggggh. Buyers remose big time! Do not purchase this machine.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for submitting your review from when you originally purchased your machine. We understand time has gone by, but we ask that you please call us at 800-323-8793 if we can still be of assistance with any issues you may be experiencing. Thank you.

Oct 14, 2022
Reviewer name: Si
4 out of 5 stars
4 out of 5 stars review

Card Reader Service Horrible/ Machine Great

I would purchase another machine in a heart beat and it has been working great! The card read do not purchase. Purchase from another vendor that is not with Cantalope or Greenlite. Took over a month and a half to get it going and lost sales. One gets the run around trying to setup the readers. Tried to setup readers with other banks to by pass Greenlite and this was not allowed with the reader.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for taking time to post your review. We're happy that you like your machine, but apologize that you experienced issues with the card reader. Our card reader partner company went through changes with EMV compliance regulations and caused a high call and email demand to our customer support department. We apologize for the experience you had with getting your card reader up an running, but trust that all is working correctly at this time. If you need any help please call us at 800-323-8793. Thank you.

Jan 2, 2023
Reviewer name: Jack III
1 out of 5 stars
1 out of 5 stars review

Looks good but doesn't work

I ordered the machine in October and just got it last week. However the real issue is that it will except coins but not bills or the card. I like how the instructions made everything easy to figure out but the bill reader not working. Also the cash box is stuck and will not come off.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for submitting your feedback. We apologize your machine was only accepting coins and not the bills or credit card. We trust this was figured out and the machine has been working properly, but ask that you please call us at 800-323-8793 if you continue to need help with anything related to your machine. Thank you.

Dec 18, 2022
Reviewer name: Genao
5 out of 5 stars
5 out of 5 stars review

Excellent machine

Our machine arrived 10 days earlier than the expected date. Great. It’s working in perfect condition, we only had problem locating the master sensor since the instructions stated that it was a blue button but it was red. Besides that, very easy to set up. Thanks

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for taking time to post your review. We greatly appreciate it and are happy that all is well with your combo vending machine. If we can help you at any time please call us at 800-323-8793. Thank you.