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Customer reviews for Selectivend Advantage Plus Combo Snack & Drink Vending Machine for
Selectivend Advantage Plus Combo Snack & Drink Vending Machine
3.7 out of 5 stars
stars83 ratings57 reviews
  1. 5 stars52% (43)
  2. 4 stars18% (15)
  3. 3 stars2% (2)
  4. 2 stars5% (4)
  5. 1 star23% (19)

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Showing 1-10 of 57 reviews
Oct 5, 2019
spearty
5 out of 5 stars review

Verified Purchase

Great Machine

I bought this machine over a month ago from Sam's Club. The white glove delivery was fantastic. The machine runs well. Doesn't hold a ton load of product as compared to an all snack or all drink machine. Still its capacity is quite substantial. The credit card reader was installed after the fact but customer service from the actual manufacturer of the unit was courteous and on point. Will definitely purchase again, so far a very good expereince.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

It has been some time since you purchased, but we trust all is well and we appreciate your original feedback. We're here to help, so please call us anytime at 800-323-8793. Thank you.

Aug 15, 2019
Carguy
5 out of 5 stars review

Verified Purchase

White glove delivery, easy set-up!

I had a small vending company providing vending service to our company. Horrible service, always out of snacks and decided to go it alone. Great decision and the overall cost is mitigated by the snack rebate program. Do it!

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Carguy, thank you for taking time to post your original from when you originally purchased your Advantage Plus Combo Vending Machine. The snack and drink product rebate program really does mitigate a large portion of the machine cost. Glad you participated in that program. If we can ever help you please call us at 800-323-8793. Thank you.

Oct 29, 2019
Rhonda
5 out of 5 stars review

Verified Purchase

Great vending machine, great customer support!!

A SelectiVend representative contacted us after the order was placed so we had a contact in case of any questions. I was very impressed and didn't expect this personal service when dealing with a large company like Sam's.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Hi Rhonda, we know time has passed since you originally purchased and posted your review, but we greatly appreciate it. Thank you for taking the time to do so. Call us at 800-323-8793 if we can ever be of help to you. Thank you.

Mar 22, 2019
NSR2019
5 out of 5 stars review

Verified Purchase

Compact

Love this machine! We went from 2 machines to 1 and couldn't be happier. I would highly recommend this machine if you are wanting a soda and snack machine in one.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

NSR2019, so glad you appreciated receiving your combo machine. Thank you for taking the time to post your review back then. If you ever need us please just call 800-323-8793. Thank you.

May 7, 2019
Fire Chief
5 out of 5 stars review

Verified Purchase

Fire Station Vending

After receiving our second machine due to an extremely damaged first delivery, we are very happy with our machine selection. The rebate on selected products is a wonderful added plus!!

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Fire Chief, we are happy that you participated in the snack and drink rebate program. While time has gone by since your original review, we appreciate you taking the time to do so and are here to help if you need us. Just give us a call at 800-323-8793. Thank you.

Mar 6, 2020
Business Owner
4 out of 5 stars review

Verified Purchase

Selectivend

Machine works well and offers a variety of vending options. Note the middle row is for cans turned sideways.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Thank you for taking the time to post your review from when you originally purchased your combo vending machine. We appreciate you doing so. If you ever need help please be sure to call us at 800-323-8793. Thank you.

Oct 4, 2019
Picsbyjk
4 out of 5 stars review

Verified Purchase

Vending Machine Upgrade

Great machine, easy to load, looks great! Replaced with an old style machine that was dark and dull...this machine is bright and inviting.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We're happy that you appreciated getting your new combo machine, and appreciate you taking time to post your original review. Please call us at 800-323-8793 if we can ever help you out. We're here to help. Thank you.

Jun 10, 2019
OBX Tiger
3 out of 5 stars review

Verified Purchase

Nice machine, but could use some improvements

We have only had this machine a couple weeks so far, but there are definitely things I can comments on. First, it is easy to operate and price everything up etc. The instructions are pretty easy to follow. I like the fact that it is a combo machine which make things easier to manage. For the snack section there is 1 row for large items (chips), 1 row for medium sized (cookies) and 1 row for small items (candy bars). Wish there were more large bins, maybe one row could have more than one size. We don't need near as many small bins as large ones. For the dink section, I do like the flexibility of some of the bins being able to vend either cans or bottles. However, the top rack for drinks makes for a long drop for cans. Also there is a protrusion where cans on the top row on the end bin hit when dispensing (see pictures that show the protrusion and what it did to a can). This is something they need to fix design wise. I am going to have to attach some foam or something over this protrusion or not use the end bin. Bottom line is I wouldn't use the top row for cans period, and maybe even bottles as even the bottles have a pretty thin skin these days. Also I would not count on the rebate program for much. They provide a listing of SKUs you can buy for the rebate program, but it is VERY hard to find many of these. Also you can key in the SKU for an item on the Sam's website and find it, but when you actually select it, the SKU changes (e.g. Butterfingers). And there rules are very clear, the SKUs must match or you don't get the rebate. For the Frito variety packs, not one of the rebate SKU's were found in my local SAM's. So I'm not real happy about that. Overall, I am glad I got the machine. The customer service and support have been excellent. I just think they could do a little better job in designing the interior so as to not cause damage to product, and I think the rebate SKUs should be more readily available.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

OBX Tiger, it has been a handful of years since you purchased and we want to thank you for taking the time to post your review. We have made some changes to how the drinks dispense so that cans are lower as you commented on. We continue to work with Sam's Club to keep our product rebate SKU numbers updated to ensure members are always able to take full advantage of all items. Thanks again for taking time to post your review. If we can ever be of help to you please call us at 800-323-8793. Thank you.

Jun 21, 2023
Travis R
2 out of 5 stars review

Verified Purchase

No tech support.

Machine is nice but it is not working 100% and i have been unable to get tech support to answer to diagnose/fix the issue.

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

We're happy to hear that you like the machine, but apologize that you experienced issues making contact with our customer support team. For over 90 years we have historically been prompt and accessible in order to help customers. Our card reader partner had EMV regulation changes that resulted in an extended period of high call and email volume to our customer support team. If you are still in need of any help please call us at 800-323-8793 so we can ensure everything with your machine is working as it should be. Thank you.

Feb 8, 2021
Tony
1 out of 5 stars review

Verified Purchase

Does not work

The machine does not always work. We have to unplug it and plug it back in and hope that it will depense product. It will take money and not drop an item probably 25% of the time

Helpful?1LBY6CV2ULLS13879961136
reply from SelectivendProductExpert

Tony, your purchase experience is not what we expect customers to have and appreciate your feedback from when you originally purchased your machine. Please call us at 800-323-8793 whenever we can be of assistance. Thank you.