We're sorry to read about your disappointment with Ortho WeedClear Lawn Weed Killer and appreciate your feedback. The current wand has 3 batteries. Looking at the battery compartment with the hose at the top, there should be 1 positive side up (left) and 2 negative up (right and center). Please call our Customer Support for additional assistance. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 866-324-9192 for assistance.

We're sorry to hear Ortho WeedClear Lawn Weed Killer didn't control the weeds as expected. For best results, day and nighttime temperatures should be consistently between 60-90 degrees. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y7rzdow6

Dave, we're sorry to hear Ortho WeedClear Lawn Weed Killer didn't work as expected. It can take several weeks for this product to control listed weeds. For best results, temperatures should be consistently between 60-90 degrees. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y7rzdow6

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 866-324-9192 for assistance.

We're sorry to read about your disappointment with Ortho WeedClear Lawn Weed Killer and appreciate your feedback. For best results, temperatures should be consistently between 60-90 degrees. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.