Hello Sharon.<br /> <br />We sincerely apologize for the inconvenience caused. The tape is only compatible with LetraTag 100H, 100H&#43;, 100T, and 100T&#43; printers.<br />Kindly contact us directly to help you resolve this issue.<br /> <br />If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /> <br />Thank you!<br />DYMO® Consumer Care

Hello Kris, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LetraTag Plastic Labels. We apologize our products have not met your expectations. All the DYMO LetraTag tapes have a length of 13ft, the information is also written on the tape. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.