Skip to Main Content
Sams Club
Sams Club
Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Member photos

  • +1554 images
Sort by |
Showing 8,521-8,530 of 10,369 reviews
May 28, 2020
Sherryp
5 out of 5 stars review

LOVING OUR NEW SAMSUNG

[This review was collected as part of a promotion.] Thank you, Samsung we are loving the sleek thin no frame 65" Smart Crystal UHD TV. With so many channels to choose from the Samsung TV plus is the best with its one-click feature. Now we all look forward to more family movie nights. No more multiple remotes and it fits perfect in your hand love the one-touch button for Netflix and Prime. Samsung a quality that can't be beaten.

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
May 7, 2020
tammie107
5 out of 5 stars review

My favorite TV I've ever owned

[This review was collected as part of a promotion.] This TV is hands down the nicest tv I've ever owned. I love the sleek frameless look that it has. The images are crystal clear! It came stocked with several apps and app options. I can Bluetooth my phone and mirror image with very little effort. The colors are also very vivid! Not only is the design sleek, it is also very lightweight for its size. I have the 65 inch and it was easy for 2 to lift and mount. It came with a universal remote that sets itself up with your cable box. You just select your provider and it does the rest! I do wish it would light up so you could see the buttons in the dark but other than that, it's a nice remote! The sound from the tv is great on its own. It is also “smart” in the sense that it controls the sound levels for smooth transitions from movies and shows to commercials! I can't stand when tv's get really loud during commercials or when there's a fight scene or music in movies. There's nothing worse than not being able to hear voices in a movie. This tv controls all of that so I'm not trying to find the remote in the dark to hurry and adjust the volume every 2 minutes. I can go online with this tv and browse my company website to play image slideshows for clients. The images are honestly crystal clear! I used the browser feature on the tv and typed my website in. The main reason I choose this tv is because I am a photographer and I wanted a tv that I can use for consulting with clients. I wanted the ability to show them images on a wall for in person sales. This tv displays the images so nicely that I'm more concerned the tv may actually look better than the prints when they arrive. This tv will be a huge asset to my business after this pandemic. For now though, my family and I are thoroughly enjoying it in our living room. I can't brag about the picture enough. When synced to my laptop, iPad or phone, it's awesome for zoom meetings!. The sync provides the camera and microphone so we can be seen and heard to others. I can see ya purchasing another one for other rooms. The price point for these TVs can not be beat! It provides an amazing tv with all of the bells and whistles! I'm truly amazed! It can also do split screen so you can watch your movie or news while also browsing your emails, social media or just looking for a recipe! In summary, I highly recommend this tv to anyone in the market for a new television! I would purchase agai

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
Jan 18, 2022
Ts2146
1 out of 5 stars review

Always Too Dark, Software Problem

i am returning this tv, because it is almost unwatchable during the day. the screen is so dim that you can only make out rough details during dark scenes. i googled the problem, tried every single possible setting, and contacted customer support and nothing fixed it. finally, some service techs came and told me that it is a problem with the hdr feature when the content you are watching is in 4k. they said that there is no fix for it because samsung says it is a “feature”. they showed me a movie that only had hd (not 4k) to show me the difference and it was very clear. apparently this has been reported to samsung, but they do nothing about it. why would i want a tv that has an inherent problem that makes the tv basically unwatchable that i know will never be fixed?

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Ts2146, Thank you for your review and for sharing the reasons that caused you to return this TV. Your user experience is very much valued, and we ask if you could please reach out to Samsung TV Support so that we can better understand the details of what happened. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you. ~ Samsung Solutions

Jan 20, 2021
JB13
1 out of 5 stars review

Trash. Save time and buy another brand.

samsung software is complete trash. every time i turned on the tv or changed source i would have to go in and turn off picture clarity settings. there apparently is no fix for this. i spent hours with samsung tech-support and talking to the people at the store i bought it from. i ended up taking it back and getting an lg that actually works correctly. this was my first samsung product. i am unlikely to buy any others because of this horrible experience.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

JB13: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Mar 7, 2023
lakeguy50
1 out of 5 stars review

Not very good

I bought in Nov. At first I thought i was having problems with fiber optics because of the buffering. I upgraged to 1G and the buffering became worse. I contacted technical support and they did not know what I was talking about. I will not buy another Samsung TV after this experience.

Helpful?3V8BU16WBLTL13878902648
Apr 30, 2020
trinilexus14
5 out of 5 stars review

Enjoying movie night

[This review was collected as part of a promotion.] This is the best TV we have viewed outside of a movie theater. We needed a bigger TV. We spend a lot of time watching all types of entertainment. It was very easy to setup with both on screen and the Samsung app. If you run in problems just turn the TV off to reset the setup process. I love that we can watch many free channels from movies, music, sports, cartoons, news, and basic channels. It even has a digital TV guild. Netflix and prime video can be accessed directly from the remote. The graphics are beautiful, clear, and bright. There is more viewing area because the TV's frame is so slime it appears to have none. The sound can be adjusted to amplified which gives the effect of surround sound. The TV remote can control our connected Amazon fire stick. Adding devices is truly plug and play. New devices are easily, quickly, and automatically connected. The legs are strong and stable. They would not break if the TV was dragged on them. The AC plug is removable. The only coin is that there is no video/audio plug only the 2 Hdmi and USB plugs. We highly recommend this TV, Samsung makes great equipment.

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
Sep 6, 2022
Anonymous
1 out of 5 stars review

Very dissapointed with the TV

no voice navigation. remote is very poor. seems like not compatible with voice navigation. general navigation with remote is also not very intuitive. also, tv does not seem to be ready for voice navigation, even though online and support say it is. switching channels and apps is so difficult. only way i would keep it if they send new remote with voice navigation but they refused. i might have to return it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi, donayush, Thank you for your feedback on the TU7000 TV. Please know we are here to help you. The TU7000 does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. To do so, you will need to connect your voice assistant device via the SmartThings App on your phone. If you need more help setting up your Voice Assistant, please reach out to us. Also, let's ensure your TV’s firmware is up to date with the latest version, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there if needed. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 24, 2022
Bigbadwolf81
1 out of 5 stars review

Do not buy this TV

this tv is garbage. it is flimsy and the screen cracked by simply moving it. stay away from this tv. it is fragile and sansung will not take care ot it. it is physical damage. i have probably moved 20 tvs around in my life and no issues. this one is made of egg shells.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Bigbadwolf81, I am very sorry for the unfortunate situation with a crack having developed in your screen. Please know that a crack will not spontaneously develop; a physical impact – perhaps small but done at just a certain degree – would be the most likely explanation. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Apr 30, 2020
Mokannon
5 out of 5 stars review

The best tv I ever brought in my life

[This review was collected as part of a promotion.] I got the Samsung TU7000 Crystal UHD TV 65 and I'm so impressed and blown away how amazing the picture looks. It was easy to assemble and also easy to hook up to my devices. My phone,video game console,and laptop are connected to it and even that was easy to do. This tv is the best tv I have ever brought so far in my life hands down. My friends can't even go pass the tv without stopping to look at it. The apps on it makes things also alot easier so I don't even need to use my phone or video game console to connect so I can use them myself and my son can watch his apps he likes. Its the best of both worlds ever since I got the tv and it's been the best investment I made since. I think anybody that has a chance to get this tv should. The sound even is phenomenal and I haven't even turn the volume up halfway yet. All my devices run through this tv so even when I lose the remote control,like I always do I can use my other devices to turn my tv on or change the channel. It needs wifi and internet connection to use these extra features but even without internet you still won't be disappointed. I strongly recommend getting this awesome and amazing Samsung tv and trust me you won't regret it. I sure dont and I promise you,You won't either.

Review from The Insiders
Helpful?3V8BU16WBLTL13878902648
Jan 3, 2021
Irish64
2 out of 5 stars review

Nope

after turning off tv next day has disconnected from wifi, did software update, no change.switched to roku which stays connected to wifi. has serious lag when watching football.had zero issues with previous tv while streaming live tv. really regret buying this tv. have owned it less than a month,will be returned.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Irish64: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions