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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 8,531-8,540 of 10,369 reviews
Apr 1, 2022
christy
3 out of 5 stars review

great picutre

we love the size and picture quality on this tv. we are not impressed at all with its "smartness" we get kicked out of shows we are watching all the time and it will go back to the main screen. other users have also had this issue while streaming from hulu, netflix etc. our older samsung does not have this problem. it is truly frustrating. the sound quality is ok, we hooked up a bose speaker and it sounds much better.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

christy: I’m sorry for the difficulties with your TV’s while streaming We understand your frustrations, and are here to help. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor

Oct 28, 2022
Terrible vision
1 out of 5 stars review

Terrible

Cannot see the background of anything, just shows the people

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Hi there, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Sep 16, 2022
DaveW
5 out of 5 stars review

Many great features

We bought this a few weeks ago and are very pleased with this tv

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

So glad to hear you're enjoying your Samsung TV, DaveW!

Dec 17, 2023
BobZ
1 out of 5 stars review

Junk

2nd time this 3 year old tv is broken. Thought Samsung was a quality brand.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Apr 27, 2022
Blaine O
5 out of 5 stars review

Great TV!

Purchased a few weeks ago. Good price and more than enough tv for me!

Review from Samsung Canada
Helpful?3V8BU16WBLTL13878902648
reply from Operations

Thank you, Blaine O! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jun 7, 2020
Kultak
1 out of 5 stars review

Airplay not working

airplay not working. ugly remote. fire tv doesnt work. i hate this purchase

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Kultak: Thank you for purchasing the Samsung TU7000 TV. We appreciate your feedback regarding the remote. Your issues with AirPlay & FireTV may be related to your network connection. Please check for the latest firmware update which enhances network connectivity. Version 1115.1 is now available at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact us at 1-800-SAMSUNG. If your issue persists, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 23, 2020
Debbie
1 out of 5 stars review

Bad tv

Bought this tv less than 4 months ago and it's worthless.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

Debbie: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you with troubleshooting or warranty service. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 26, 2021
Good2Go
5 out of 5 stars review

Great TV for the price.

[This review was collected as part of a promotion.] I use it for watching online video. I also like that my phone can cast its screen easily.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 5, 2022
CCDean
5 out of 5 stars review

Super Picture

TV is Super!! The remote, however, could be much better designed so it's easier to use. The TV scores an ‘A' grade. The remote scores a ‘D' grade!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 16, 2020
alibhai81
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Great Picture Quality- Awesome experience. Great functions

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648