Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA forMember photos









+1563 images
This t.v is amazing
[This review was collected as part of a promotion.] I was impressed with this t.v as soon as I pulled it out of the box. The t.v is very well made and is beautiful. The t.v was easy to set up and I really like the fact that the power cord is able to be hidden. The t.v comes preloaded with quite a few apps already installed. Setting up the Samsung account was quick and opens up so many other options and apps. The picture is Crystal clear. The detail that can be see is spectacular. H.D and antenna channels come in clear. The speakers provide a decent amount of volume, wish they were louder for watching movies though. Automatic software update is nice, plug in and forget. So far I am in love with my t.v.
A great Samsung Smart TV
[This review was collected as part of a promotion.] Review of the 65” Samsung Smart TV UN65TU7000F. I like the way you remove the box and the TV is supported with form and how it allows you to lift the set out with ease. I really liked the easy set-up of the TV. I didn't use the Smart things because I have my whole system set up with another control Hub. The TV has many great Apps to download; I really like the Samsung TV Plus with a ton of free channels (almost able to cut the cord). I use the following Apps YouTube, Spectrum, Hulu and Sirius XM every day without any problems. The quality of the picture is great and you are able to even fine tune it in to your own preference. I also had a great time using the Xbox and WII with the TV. I have a Bluetooth keyboard hooked up to the TV which works great for signing into your accounts and web. Also have Bluetooth headphones and a wireless speaker hooked up (when using the speaker you can have the sound coming from the TV and have the speaker in another room to still hear the TV). This Samsung Smart TV is a Great Tv with very good picture quality and great smart features. Be sure to check for any firmware updates
More than what I wanted
[This review was collected as part of a promotion.] This TV is everything I needed from a TV and then some. First of all it is light, sleek, and have a slim profile all around. We used our existing TV mount and just bought some longer screws for this TV. It was quick and easy to setup and start using. We have our uverse tv and bluray hooked up to it and it acts as a universal remote. I was so sure to see that we had free channels through Samsung TV! Although they aren't in HD, the kids weren't complaining so we're seriously considering getting rid of our TV service. We loved that we are now able to watch Disney + content because the app is supported by the TV. The only complaint I have is that I wish the cable ports were on the side of the TV, instead of the back. It may it challenging if you ever need to switch things around.
Quality
my husband and i bought this tv brand new have a similar tv still working from 2003. however, the quality of the screen is absolutely horrible. if you have kids, watch out for them touching it or anything that barely touches the tv! the screen of ours was cracked entirely from the inside due to the remote accidently being tossed to it. which is crazy if you have a toy or something that could barley knock the tv, its done. our old samsung 2003 tv survives everything. wish they made more tv's like the old days with more to handle. everything nowadays is so thin and cheaply made. very disappointed that we have to get a brand new tv because warranty doesn't cover it, know we wont be getting this tv.
Always Too Dark, Software Problem
i am returning this tv, because it is almost unwatchable during the day. the screen is so dim that you can only make out rough details during dark scenes. i googled the problem, tried every single possible setting, and contacted customer support and nothing fixed it. finally, some service techs came and told me that it is a problem with the hdr feature when the content you are watching is in 4k. they said that there is no fix for it because samsung says it is a “feature”. they showed me a movie that only had hd (not 4k) to show me the difference and it was very clear. apparently this has been reported to samsung, but they do nothing about it. why would i want a tv that has an inherent problem that makes the tv basically unwatchable that i know will never be fixed?
Hi Ts2146, Thank you for your review and for sharing the reasons that caused you to return this TV. Your user experience is very much valued, and we ask if you could please reach out to Samsung TV Support so that we can better understand the details of what happened. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you. ~ Samsung Solutions
Awesome TV
[This review was collected as part of a promotion.] Where to start... The 65 inch Samsung Crystal UHD, has been absolutely amazing. The picture quality is so much better than my outdated tv. Bright and vivid colors really make everything pop! The sound resonates like a movie theater, which in fact has became our home theater. Movies and shows arent the same since this TV. My fiance had no idea I was getting it, he was completely surprised being this was going to our bedroom to replace his outdated one. We had to go with a wall mount to save space instead of a bulky stand. Setup was simple, we love everything about the tv, the hardest part was bringing it up the stairs definitely not a one person deal. The apps on here plus screen mirroring are so neat. Definitely a great buy!
Deeply aggravating
(This review was collected as part of a promotion.) The TV picture is great. The remote that controls it is small, crowded and extremely difficult to use. I don't know how often I've cursed pushing the wrong button which interrupts viewing. If I could replace it with something better I would. As noted above, this key feature of the product is deeply aggravating.
Hi Deep Egg, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
great picutre
we love the size and picture quality on this tv. we are not impressed at all with its "smartness" we get kicked out of shows we are watching all the time and it will go back to the main screen. other users have also had this issue while streaming from hulu, netflix etc. our older samsung does not have this problem. it is truly frustrating. the sound quality is ok, we hooked up a bose speaker and it sounds much better.
christy: I’m sorry for the difficulties with your TV’s while streaming We understand your frustrations, and are here to help. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor
My favorite TV I've ever owned
[This review was collected as part of a promotion.] This TV is hands down the nicest tv I've ever owned. I love the sleek frameless look that it has. The images are crystal clear! It came stocked with several apps and app options. I can Bluetooth my phone and mirror image with very little effort. The colors are also very vivid! Not only is the design sleek, it is also very lightweight for its size. I have the 65 inch and it was easy for 2 to lift and mount. It came with a universal remote that sets itself up with your cable box. You just select your provider and it does the rest! I do wish it would light up so you could see the buttons in the dark but other than that, it's a nice remote! The sound from the tv is great on its own. It is also “smart” in the sense that it controls the sound levels for smooth transitions from movies and shows to commercials! I can't stand when tv's get really loud during commercials or when there's a fight scene or music in movies. There's nothing worse than not being able to hear voices in a movie. This tv controls all of that so I'm not trying to find the remote in the dark to hurry and adjust the volume every 2 minutes. I can go online with this tv and browse my company website to play image slideshows for clients. The images are honestly crystal clear! I used the browser feature on the tv and typed my website in. The main reason I choose this tv is because I am a photographer and I wanted a tv that I can use for consulting with clients. I wanted the ability to show them images on a wall for in person sales. This tv displays the images so nicely that I'm more concerned the tv may actually look better than the prints when they arrive. This tv will be a huge asset to my business after this pandemic. For now though, my family and I are thoroughly enjoying it in our living room. I can't brag about the picture enough. When synced to my laptop, iPad or phone, it's awesome for zoom meetings!. The sync provides the camera and microphone so we can be seen and heard to others. I can see ya purchasing another one for other rooms. The price point for these TVs can not be beat! It provides an amazing tv with all of the bells and whistles! I'm truly amazed! It can also do split screen so you can watch your movie or news while also browsing your emails, social media or just looking for a recipe! In summary, I highly recommend this tv to anyone in the market for a new television! I would purchase agai
Great picture
Bought this 58" about a month ago. Everything about this is great except the sound will not sync with the video from any source. Every setting makes it less irritating,but cannot make it right. Had another samsung with the same problem. My LG Plasma does not have this problem running the same cable boxes, cables and firestick. This is a Samsung TV problem and it really sucks
Hi Cheech, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)