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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 8,491-8,500 of 10,373 reviews
Oct 27, 2020
Reviewer name: Moreno270
4 out of 5 stars
4 out of 5 stars review

Samsung Review

[This review was collected as part of a promotion.] Beautiful quality picture and work perfectly with my Galaxy S10 plus with the wireless display Dex

Review from Samsung US
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Sep 15, 2020
Reviewer name: SamsungTV
5 out of 5 stars
5 out of 5 stars review

Easy Setup

[This review was collected as part of a promotion.] Since I have multiple Samaung TV's I was able to easily setup my TV right out of the box. Installed apps are very easy to use and downloading additional apps was a breeze.

Review from Samsung US
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Jun 17, 2022
Reviewer name: Jukeboxhero
5 out of 5 stars
5 out of 5 stars review

Honestly simple as Plug and Play!

[This review was collected as part of a promotion.] Mostly used for streaming TV shows and movies. Clear, Vibrant, and SIMPLE! We also enjoy music, and Bluetooth audio works like a charm! LOVE, LOVE, LOVE this TV!

Review from Samsung US
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Jan 3, 2023
Reviewer name: Woninaraffle
3 out of 5 stars
3 out of 5 stars review

Not bad for the price

Don't like the “soap opera” look to the picture & can't figure out how to turn it off. No lights on the remote. Why is something always playing in the background on the Home Screen? Sound is not great, have to go to 100% on some shows

Review from Samsung US
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reply from Samsung Brand Ambassador

Hello Woninaraffle, We appreciate your feedback on your TU7000 TV’s picture clarity. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > Picture > Expert Settings > Picture Clarity Settings. - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. You can select a Sound Mode that you prefer for a content type or your listening environment. Go to: Home > Settings > Sound > Sound Mode You can also customize balance and equalizer settings by going to Home > Settings > Sound > Expert Settings Should you need further assistance with features or other product usage, please reach out to Samsung Support at If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 25, 2022
Reviewer name: BeautifulJess
4 out of 5 stars
4 out of 5 stars review

Nice screen Resolution

[This review was collected as part of a promotion.] Nice size tv for the family room. Good sound. Screen brightness could be better, sometimes disconnects from home network and doesn't want to reconnect

Review from Samsung US
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Aug 18, 2021
Reviewer name: Jimmy
3 out of 5 stars
3 out of 5 stars review

Interface Navigation is Difficult

while the viewing quality is excellent, i find the menu navigation to be awful. half the time i have no idea what option i have selected. the icons for the menu are painful. might help to simplify the remote similar to what roku has done.

Review from Samsung US
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Mar 7, 2023
Reviewer name: lakeguy50
1 out of 5 stars
1 out of 5 stars review

Not very good

I bought in Nov. At first I thought i was having problems with fiber optics because of the buffering. I upgraged to 1G and the buffering became worse. I contacted technical support and they did not know what I was talking about. I will not buy another Samsung TV after this experience.

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Mar 20, 2023
Reviewer name: User2022
5 out of 5 stars
5 out of 5 stars review

Good

Very good in details

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Jan 20, 2021
Reviewer name: JB13
1 out of 5 stars
1 out of 5 stars review

Trash. Save time and buy another brand.

samsung software is complete trash. every time i turned on the tv or changed source i would have to go in and turn off picture clarity settings. there apparently is no fix for this. i spent hours with samsung tech-support and talking to the people at the store i bought it from. i ended up taking it back and getting an lg that actually works correctly. this was my first samsung product. i am unlikely to buy any others because of this horrible experience.

Review from Samsung US
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reply from Samsung Brand Ambassador

JB13: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 4, 2020
Reviewer name: Luis
2 out of 5 stars
2 out of 5 stars review

Disappointed..

I was very excited, this being my first Samsung tv, but I got to say, I'm actually a little disappointed. The tv looks great, the actual display is amazing, but it lacks some key features. This being a 2020 Smart TV, you would assume that it would only have the latest and the greatest features but it doesn't. It doesn't have HBO Go, Now, or Max.. it doesn't even have hulu. It lacks de SmartHub that even 2018 tvs have. This feels like the disgraced brother of the Series 7 TU7000. I was really excited about this, but you're better off with any other Smart TV.

Review from Samsung US
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