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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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Showing 4,671-4,680 of 10,370 reviews
Oct 21, 2020
Shay
5 out of 5 stars review

I love my new TV

[This review was collected as part of a promotion.] I love my new TV. It is the perfect size for the depth of my living room. The picture quality is outstanding and the on screen menu is very responsive, no lag! The only thing I'm not thrilled with is the layout of the remote. The buttons I use the most, pause,play, are at the bottom and not ergonomically placed for one handed usage. That's my only suggestion for room for improvement. This TV is awesome, even when compared to my son-in-law's 75"!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Dec 9, 2022
VPie
4 out of 5 stars review

Amazing TV

likes: the picture quality and colors are amazing. i like the fact you have options with this as well. i was very to see most of the streaming apps i use when already set up. dislike: sound quality could be better. the remote is not practical and lacks voice commands.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 13, 2020
drakcipj
5 out of 5 stars review

A Great Smart TV !

[This review was collected as part of a promotion.] Unboxing and setting up this television was a breeze. Samsung makes set up so simple and allows you to personalize as you wish. The picture is better than I expected and makes you feel as if you are a part of the action. Sound quality is very good which is what Samsung is famous for! The remote is easy to use and has many different functions. This television would be great in any room and is bound to be a crowd pleaser!

Review from The Insiders
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Jul 30, 2022
DrTurboDad
5 out of 5 stars review

Wanted 4K and numerous streaming apps

[This review was collected as part of a promotion.] I wanted a 4K 82" Smart TV for my office and decided on this model. It provides a spectacular, crystal-clear 4K picture with no pixilation that I can detect. Another key requirement for me was the availability of popular pre-loaded streaming apps or the ability to download and install those that did not come preloaded. The remote control is compact and efficient. The only desired improvement to the remote control would be the addition of an optical cursor. Would I recommend this specific model? Absolutely yes. I love it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
RaviRamesh
5 out of 5 stars review

A masterpiece - Worth IT

[This review was collected as part of a promotion.] The TV stands out when it comes to picture clarity, sharpness and image deliver. The software is smooth and easy to navigate. Has all features and Required softwares . The 4K experience is awesome and best in its class , given the price range . The remote is best with all required button and dedicated keys for online video channel , like Netflix , prime . You can connect to headphones, portable speakers via Bluetooth and you can enjoy your movies, shows with a bliss . The TV is slim compared to other brands which makes it fit without occupying extra space. Awesome 4K picture quality and experience. Would recommended to anyone

Review from Samsung US
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Mar 23, 2021
Arthur
5 out of 5 stars review

Good value

easy to set up and use couple of minor nits. buttons on remote too small, will upgrade remote. 2nd is if in an app watching show and i pause and turn off tv and turn it back on later it doesn't remember where i was, have to start over. glad this is the worse of my concerns highly recommend, beautiful picture and sound. bought a sound bar and don't need it.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
May 24, 2022
PoppaJim
5 out of 5 stars review

Incredible Picture!

[This review was collected as part of a promotion.] We primarily use our Samsung TU7000 Crystal UHD 4K Smart TV for watching sports, series, comedies, singing competition shows, and movies. Our main source is a satellite box for networks, but we also have an HD antenna connected. Since it is a smart TV we are able to stream many channels, including several music apps. Our Samsung is connected by a 4K HDMI cable to a Yamaha 5.1 4KHD Receiver running Polk speakers. Since we are retired, anytime we are home and inside, the TV is on playing music when we're not watching a show. We love that when we are playing songs from Apple Music the lyrics to the song playing scroll down the screen. The picture quality is incredible! Watching NFL football on the 75" screen with surround sound is awesome! This is the fourth HDTV we have had for our main viewing in our Family room. Each time we have gone up in screen size and changed brands. This Samsung, by far, is the absolute best one we have ever had! The remote is functional and easy to use, however, since we watch satellite programs the most, we have programed the satellite remote to turn on and off both the Samsung TV and the Yamaha receiver. We are very satisfied with our Samsung TU7000 Crystal UHD 4K Smart TV!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Aug 23, 2022
DiscerningBuyer
1 out of 5 stars review

Samsung Scrap

[This review was collected as part of a promotion.] This TV is junk, from the defectively-designed remote to the malfunctioning software. The remote is semi-round with a very smooth texture, making it difficult to grasp securely. It is dropped constantly as a result. The buttons on it are too small and too close together, resulting in the wrong button being pushed (often the Exit button); which leads to a wholly different set of issues. Most bewildering is why the remote buttons do not light up when the remote is held. Use of the remote in little to no light is especially frustrating. The buttons are difficult enough to find without compounding the problem due to lack of a common feature found in the vast majority of competitors' TV remotes. Finally, the software often malfunctions. If it is not defaulting to Samsung TV despite selection of a streaming (or other) service, it is not loading the viewer's choice of programming. As a result, the viewer is forced either to turn off the TV and upon restart re-select the viewing choice and hope for the best (often multiple restarts without success); or to unplug the TV from the electrical outlet then start from scratch once the TV is on. The frequency of both scenarios is so high that the TV will soon be replaced.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi DiscerningBuyer, Thank you for your feedback and review of the Samsung TU7000 TV. We can certainly understand your frustration with the Software issues you are experiencing; this is not what we like to hear! Please know we are here to help you and want you to be delighted with your purchase. To resolve the Software issues, please try these troubleshooting steps. First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you want your TV to default to the last app used, you can utilize the Autorun Last App feature. To enable this feature, follow the steps below: 1) Navigate to Settings > General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature Also, we appreciate your feedback on the remote and will send this information to our internal product teams. For now, please know that Samsung is compatible with most universal remotes. If you have any questions or need to troubleshoot these issues further, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor

Nov 28, 2021
Mamdouh
1 out of 5 stars review

Horrible experience! Never buy Samsung

I bought the TV few weeks back and throw it in the garbage! It failed to get connected to my wifi / hotspot and all available networks which work properly. I tried contacting Samsung I failed because they have a ridiculous Automated system. I went back to the store and bought an LG TV which I used to have before and it works perfectly. Samsung TVs are not recommended at all and this issue is repetitive with many people (I tried all the tricks you mentioned on your website, you know that there's a problem but you have never tried to resolve it) keep it up Samsung! Well done!

Review from Samsung Canada
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reply from Operations

Hi Mamdouh, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Nov 6, 2022
Mikki0512
5 out of 5 stars review

Great TV - Amazing Picture

[This review was collected as part of a promotion.] This TV has an amazing picture. It feels like the actors on the screen are in the room with you! It took us a while to figure out the speaker settings. The remote has large buttons that are easy to read and easy to use.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648