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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,021-4,030 of 10,373 reviews
Oct 6, 2020
Reviewer name: Greattv
5 out of 5 stars
5 out of 5 stars review

This product is very easy to use with your phone

[This review was collected as part of a promotion.] I am a fan of this product not only it's design but the actual operating system it runs on is very well made. It's is very easy to navigate around this operating system with your phone. As well as this I learnt I could pair this smart TV with my Amazon Alexa and it makes it even easier to use. I mainly use it to turn on the tv and to adjust the volume.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 23, 2021
Reviewer name: Marlin
3 out of 5 stars
3 out of 5 stars review

It's "OK" I guess

the product worked ok out of the box. everyone that talks about how unresponsive or slow the remote is - spot on... worse i've had at lagging behind your remote clicks. also it's several times lost all connection with my wifi which my computers or phones have not, so i know there's nothing wrong with my wifi router. it's as if the tv just loses all idea that it was connected to wifi and starts over with setup. very annoying.... we'll see if and for how long it stays on and connected this time. i really don't like the way that the tv comes on with samsungtv crap - just want to be able to customize the buttons on startup and haven't found a way so far. the picture/color etc. - meh, it's ok too. maybe i can't expect much from a cheap tv, right?

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Marlin: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance and address your issue with remote response time. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support> Device Care > Start Device Care Lastly, you can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 18, 2020
Reviewer name: Texhnologix
5 out of 5 stars
5 out of 5 stars review

Quality product and quality price!

[This review was collected as part of a promotion.] I've had a LOT of TVs in the last few years, due to failures on one end or another, or needing to upscale to change with the living space. The most recent purchase happens to be the best, with my Samsung 65” Crystal Clear UHD TV. It fits in our space super well and the UI is much better than a lot of other smart TVs out there. I'm a happy camper.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 3, 2022
Reviewer name: DavidH
5 out of 5 stars
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] Setting up Samsung TV is automatically done when you input setup questions. Samsung TV has integrated well with Samsung soundbar. I am able to control it with TV remote and it connected with Amazon Alexa.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 3, 2021
Reviewer name: ToneLoco
5 out of 5 stars
5 out of 5 stars review

I love my new TV.

[This review was collected as part of a promotion.] My wife and I are retired and watch a good bit of tv. We selected our new Samsung because of the quality of the picture we saw. It was easy to set up and begin using. To my surprise it has a good sound system on it's own. Most new flat screens have poor sound, forcing you to buy a sound bar to get quality sound. Thank you for that! I am very satisfied with my purchase and I tell everybody that when they need to get a new tv to definitely consider a Samsung product. We have had other Samsung tv's and stereos in the past and have always been satisfied. In closing, thank you for making a quality product that's affordable for most people. Respectfully, ToneLoco

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 9, 2021
Reviewer name: Bigmike
4 out of 5 stars
4 out of 5 stars review

Great dark colors, but low brightness

[This review was collected as part of a promotion.] I mainly used this tv for gaming.i loved the low latency of this TV, also the picture is amazing in low light situations. The only problem is with the glare in a room with alot of windows. The peak brightness is low, which makes hdr content lack luster.

Review from Samsung US
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May 24, 2022
Reviewer name: ChristianUser
4 out of 5 stars
4 out of 5 stars review

Really like this TV, fantastic for my bedroom

[This review was collected as part of a promotion.] For various reasons I had to purchase a new TV for my bedroom. I was not looking at spending a lot of money and did not want one much larger than this one. It has an amazing picture. By far the best picture I have had so far in my life (I have not owned some of the most expensive TVs on the market and had a budget). I would highly recommend this TV for the average user. I have an inexpensive sound bar and it is connected to the optical output of the TV. The sound comes through very nicely. The only reason I did not give it 5 stars is because the Samsung menu navigation seems to be slow. Granted I have it over wireless rather than wired. But my roku over the wireless was faster and more responsive. Other than that I really like this TV and am very satisfied with the experience. I am not a big channel surfer, but do like a more 'peppy' menu.

Review from Samsung US
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Feb 4, 2021
Reviewer name: Fotog
5 out of 5 stars
5 out of 5 stars review

Great Retirement Gift

i retired a few months ago and my oldest daughter and her husband bought this for me as a retirement gift. it replaced a 48" samsung from 2007 that was working great. anyway, i love the new television. great picture and it looks great on the wall. i have a separate surround sound system and it matches well with the tv. it is a great retirement gift.

Review from Samsung US
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Oct 23, 2020
Reviewer name: ghost
5 out of 5 stars
5 out of 5 stars review

I like the quality and features of this tv

[This review was collected as part of a promotion.] I bought this TV to replace an older one I had and was immediately impressed with the ease of setting it up. It's very easy to work with for gaming, or just using it to stream. I like having the Samsung TV option since I only have internet and no TV service but mostly I enjoy the quality of the screen and just how good everything looks on it, it's definitely something I would recommend to anyone I know.

Review from Samsung US
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Oct 25, 2022
Reviewer name: CTinTN
4 out of 5 stars
4 out of 5 stars review

Great except for initial setup process

[This review was collected as part of a promotion.] I use this TV for streaming YouTube TV and YouTube videos. So far I'm very pleased. Adding YouTube TV to the Samsung smart hub was very simple. I can't give 5 stars because of a frustrating hangup during the setup process. The TV wouldn't move further through setup once I updated the firmware. This was very bothersome since it's a brand new TV right out of the box and you're already encountering a problem. After searching Samsung forums I was finally successful after unplugging the TV and plugging it back in.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648