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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,011-4,020 of 10,373 reviews
May 24, 2022
Reviewer name: ChristianUser
4 out of 5 stars
4 out of 5 stars review

Really like this TV, fantastic for my bedroom

[This review was collected as part of a promotion.] For various reasons I had to purchase a new TV for my bedroom. I was not looking at spending a lot of money and did not want one much larger than this one. It has an amazing picture. By far the best picture I have had so far in my life (I have not owned some of the most expensive TVs on the market and had a budget). I would highly recommend this TV for the average user. I have an inexpensive sound bar and it is connected to the optical output of the TV. The sound comes through very nicely. The only reason I did not give it 5 stars is because the Samsung menu navigation seems to be slow. Granted I have it over wireless rather than wired. But my roku over the wireless was faster and more responsive. Other than that I really like this TV and am very satisfied with the experience. I am not a big channel surfer, but do like a more 'peppy' menu.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Feb 4, 2021
Reviewer name: Fotog
5 out of 5 stars
5 out of 5 stars review

Great Retirement Gift

i retired a few months ago and my oldest daughter and her husband bought this for me as a retirement gift. it replaced a 48" samsung from 2007 that was working great. anyway, i love the new television. great picture and it looks great on the wall. i have a separate surround sound system and it matches well with the tv. it is a great retirement gift.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 23, 2020
Reviewer name: ghost
5 out of 5 stars
5 out of 5 stars review

I like the quality and features of this tv

[This review was collected as part of a promotion.] I bought this TV to replace an older one I had and was immediately impressed with the ease of setting it up. It's very easy to work with for gaming, or just using it to stream. I like having the Samsung TV option since I only have internet and no TV service but mostly I enjoy the quality of the screen and just how good everything looks on it, it's definitely something I would recommend to anyone I know.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 25, 2022
Reviewer name: CTinTN
4 out of 5 stars
4 out of 5 stars review

Great except for initial setup process

[This review was collected as part of a promotion.] I use this TV for streaming YouTube TV and YouTube videos. So far I'm very pleased. Adding YouTube TV to the Samsung smart hub was very simple. I can't give 5 stars because of a frustrating hangup during the setup process. The TV wouldn't move further through setup once I updated the firmware. This was very bothersome since it's a brand new TV right out of the box and you're already encountering a problem. After searching Samsung forums I was finally successful after unplugging the TV and plugging it back in.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 28, 2022
Reviewer name: Bigdogmom68
5 out of 5 stars
5 out of 5 stars review

Great TV, Great Price

[This review was collected as part of a promotion.] I love the smart TV features. Finally kicking the cable habit! The Color is great, no screen glitches or slowness. Sound is not do great, but we bought a soundbars for that. Couldn't be happier unless it made my coffee for me.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Hi Bigdogmom68, We are happy to hear that you are enjoying your 4K TV and are so glad to help you kick the cord! Please know we are here to help if you have any questions or need help. I do recommend enabling Auto Updates so you do not miss any Firmware Updates that come out. Who knows, maybe one day it will make your coffee? To enable, go to Settings > Support > Software Update, then select Auto Update. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 25, 2022
Reviewer name: Hootnow
5 out of 5 stars
5 out of 5 stars review

Simple set-up and awesome features

[This review was collected as part of a promotion.] I'm not a techie person at all, but I was able to set up this TV by myself, straight from the box, download apps and then view and stream ALL my favorite shows. All within an easy few minutes. For the price I paid, the quality of this TV exceeded my expectation. I am a loyal and repeat customer of SamSung products.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: Heels4life
5 out of 5 stars
5 out of 5 stars review

This product crisp clear view

[This review was collected as part of a promotion.] The crystal UHD 4K smart TV has very clear crisp view. Also like the tv is light and easy to handle, as well as, easy attach to wall mount TV bracket. Lastly, Samsung, has a free TV subscription that you can subscribe too.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 14, 2021
Reviewer name: MichaelSP
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This product has an awesome picture it is also very easy to navigate. Streaming is so easy and it loads very fast . The TV connects to other devices with ease. It's menu is not complicated and very simple to understand . It also holds and downloads many apps . I absolutely love it . I have no suggestions to make it better . I like the TV so much that I purchased a Samsung galaxy A42 phone and a galaxy watch to stay in the Samsung brand because of being so impressed with the TV. I would and do recommend this product to friends .

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Sep 18, 2020
Reviewer name: Goober
5 out of 5 stars
5 out of 5 stars review

Samsung TV I purchased has a great picture.

[This review was collected as part of a promotion.] So for my Samsung TV has met all my expectations, plus more, the smart part is great gives me a lot of options that are great and gives me access to a lot of channel options that are not accessible without the smart part. Would highly recommended the Samsung smart TV.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: maclaurin
3 out of 5 stars
3 out of 5 stars review

Color distorsion

[This review was collected as part of a promotion.] The TV is great in definition and colors, however, we experienced color issues many times a week. A red colored texture appear and mix with image. We have to turn the TV off and unplug it to make the issue go. It's really annoying for a TV of that size/price (still under warranty though).

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from OBA

maclaurin: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions