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Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for
SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA
4.5 out of 5 stars
stars
11.3K ratings10.3K reviews
  1. 5 stars70% (7,942)
  2. 4 stars18% (1,994)
  3. 3 stars5% (589)
  4. 2 stars3% (284)
  5. 1 star5% (523)

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Showing 4,001-4,010 of 10,373 reviews
Oct 24, 2022
Reviewer name: Chiefsfan
5 out of 5 stars
5 out of 5 stars review

Amazing Picture

[This review was collected as part of a promotion.] Our TV is used for hours every day for entertainment and education purposes. This television has a crisp picture that puts the other TV's in our home to shame. We have found no negatives for this product.

Review from Samsung US
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Oct 18, 2021
Reviewer name: Dylanreviews
5 out of 5 stars
5 out of 5 stars review

Overall a great TV for the price paid

[This review was collected as part of a promotion.] This TV is definitely an above average performing TV in it's price class and has many great features. This TV was primarily used for gaming, and watching TV/YouTube. Much of the gaming was done in 4K and overall looked very good. Sharpness and contrast were above average and had rich detail. The response time and refresh rate for gaming was also very good for a TV and made for it to be an enjoyable experience. Overall this TV is worth it and will be a great choice for most people!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 21, 2020
Reviewer name: ShadyBrady
5 out of 5 stars
5 out of 5 stars review

Great Features and Picture

[This review was collected as part of a promotion.] The resolution on the TV is great, very clear and vivid compared to our previous TV. The addition of free TV is a nice bonus. The ability to connect apps to the Home Screen and not through an external device is helpful, although the one small negative is the sometimes clunkiness of the OS. All in all, great value and a purchase we are quite happy with!

Review from Samsung US
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Feb 18, 2022
Reviewer name: Doclocke
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Oct 21, 2020
Reviewer name: Trailblazersfan
4 out of 5 stars
4 out of 5 stars review

Some things can be fixed on this tv

[This review was collected as part of a promotion.] The quality of the picture is great overall, but sometimes the bright lights can be overly bright. The sound constantly has to be turned up and down while watching a program. The voices get really quiet, so you have to turn it up to hear what they're saying. The music and noises get very loud, so you have to turn it down.

Review from Samsung US
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Dec 27, 2020
Reviewer name: S frost
5 out of 5 stars
5 out of 5 stars review

Super crisp picture

purchased to replace a 14 yr old samsung plasma. the change and quality in the picture is incredible. depending on program, there is depth to the picture, almost 3d like, and the overall quality is great, and price point is very affordable!! i highly recomend this tv

Review from Samsung US
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Oct 21, 2020
Reviewer name: JohnP
5 out of 5 stars
5 out of 5 stars review

I love my new Samsung TV!

[This review was collected as part of a promotion.] I love my new Samsung 50” TV! I put it in my sunroom that's adjacent to the master bedroom at the back of my condo. It's so relaxing in the evenings to watch one of the Netflix series on my Samsung TV, which has a crystal clear picture! Thanks, Samsung!

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648
Oct 6, 2020
Reviewer name: msgjk
5 out of 5 stars
5 out of 5 stars review

It is a tremendous value.

[This review was collected as part of a promotion.] I received this great TV, my first ever 4k, as a suprise fathers day gift from my family. It was a wonderful suprise and a great gift. Any and all content looks and sounds great on it. HD and native 4K both look great. Both Xboxes we have the 360 and the x look great also. The setup and install of apps and devices all went without a hitch. Our set top cable box from Xfinity looks great as well. I enjoy the set every time I turn it on. It is a tremendous value for the money. It looks great in my "man cave " as well and sounds great through my integrated amp and floorstanding speakers. Thanks

Review from Samsung US
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Feb 19, 2021
Reviewer name: Sonny
3 out of 5 stars
3 out of 5 stars review

Missed something!

this is the most disastrous remote ever! the channel selecter is crammed into such a tight space that there is no way to not goof and go to where you intended! too much numerics up top too little space for tv programming! audio is a joke, picture quality is sub par, cheaper sets have better sound. i could never recommend this product to anyone. samsung seems to have lost their narbles. not the quality i expected! this was so bad , i returned it after 2 days, bought rca 65” qled tv for less money and superior picture and sound. the remote is the same as my roku,super easy!

Review from Samsung US
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reply from Samsung Brand Ambassador

Sonny: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 17, 2020
Reviewer name: XulGojira
5 out of 5 stars
5 out of 5 stars review

First experience with a 4K/smart TV

[This review was collected as part of a promotion.] First new TV in nearly ten years, replacing a 39 inch Toshiba LED and it's my first time really experiencing a 4K in person. SInce I'm disabled now and am pretty much homebound, I don't get to check out new tech like I used too. Saw this one on sale, check out it's specs and jumped at the the chance for a larger screen. Most of my electronics over the past five years have been from Samsung and have become a trusted brand in my house, so that pretty much locked down my decision on the purchase. Over the past couple of months of use I've got no regrets on my purchase. The picture is clear and clean, even making non UHD video look a lot better than I'd ever seen and seeing UHD movies that I have on Vudu remind me of when video games first started running at 60 fps back in the 90s. Still not a 100% used to this level of picture clarity. After setting up the streaming services that I use, I now have put off picking up a Roku since this has met my needs and it's nice not having to have a game console on all the time to stream. My only complaint is the speaker seemed to be in the back of the the unit and often requires me to turn the volume up to higher levels. Just a nitpick since one day I'll probably get a sound bar if I can find one to match my budget. I'm very satisfied with this TV, it's been great for gaming and streaming and I've already recommended this TV to my family.

Review from Samsung US
Helpful?3V8BU16WBLTL13878902648